Pharmica Pharmacy Reviews 

52,003
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 5,866 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, with many noting that orders arrive quickly and on time, often the very next day. The products are frequently highlighted as effective and exactly as advertised, with people expressing satisfaction with their quality and results. Reviewers also appreciate the ease of the ordering process and the user-friendly website, making it simple to manage their needs. However, some customers experienced issues with orders not being delivered or receiving products that were not as expected, leading to dissatisfaction. A few other people also felt that the initial consultation process could be confusing or that their orders were put on hold for additional documentation, which was unexpected.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Service

People report positive experiences with service, consistently highlighting its efficiency, promptness, and... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction that the products do... See more

Order

Users describe positive interactions with order, highlighting the ease and speed of the ordering process,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the entire process from assessment to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I require certain products for myself and my husband. This is a convenient way to order, as you can choose your delivery method and as I order in advance, we are not in a rush to receive the deliver... See more

Company replied

Rated 5 out of 5 stars

I have been using pharmica pharmacy for a while now for various problems and my orders have always been dealt with promptly and recieved by myself in good time never had a problem .so will continue t... See more

Company replied

Rated 5 out of 5 stars

Used orlistat 120mg for 4 months lost 40lbs very happy, it teaches you to make sensible food choices to avoid toilet drama. If you want to put the work in the results are there and you will be satisfi... See more

Company replied

Rated 5 out of 5 stars

Very good service A first class consultation and received my medication the next day for my swollen abscess Over all very pleased and would definitely use again especially how hard it is to get a a... See more

Company replied


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Vitamin and Supplements Store
  6. Weight Loss Service

About Pharmica Pharmacy

Written by the company

Pharmica is the UK's leading online pharmacy, ranked #1 on Trustpilot in the Pharmacy, Online Pharmacy, Chemist, Online Prescription Medication and Medical Supply Store categories.

We've served over 1.8 million customers and have earned over 230,000 independently verified reviews, providing free online consultations and dispensing a broad range of MHRA-approved treatments from our Central London-based pharmacy.

We use cutting-edge technology and automation to continuously innovate our services as part of our unwavering commitment to patient care, convenience and confidentiality.

As we continue to grow, we remain dedicated to maintaining the highest standards of service, reflected in our ever-expanding range of treatments and dedication to bringing you health advice based on the latest medical research and NHS guidelines through our popular email newsletter and Health Hub articles.

Experience an online pharmacy service a class above with Pharmica.

Free Delivery
We offer free delivery on orders above £50.

Subscribe and Save
Get your treatments on time, every time with Pharmica subscriptions - 10% OFF and free shipping on all orders.

Price Guarantee
If you find a cheaper treatment elsewhere, we'll refund the difference.

Loyalty Points Program
For every £1 you spend at Pharmica, automatically earn 3 points. When you have collected enough, you may redeem your points to use on a future purchase.

Pharmica Refer A Friend Program
Every friend or family member you refer to Pharmica gives them 10% off their first purchase with us. Once their order is dispatched, you get 10% off as well.

Quality Treatments
We source the highest-quality treatments approved by the Medicines and Healthcare Products Regulatory Agency from trusted suppliers.

Exceptional Customer Service
Whether you call us, chat with us live on our website, SMS or email us, our experts will be there to help you find the right treatment.

Pharmica Price Promise

We won’t be beaten - and that’s a guarantee

We won’t be beaten - and that’s a guarantee
We know how important it is for patients to find the best treatment at the best value. For that reason, we promise to refund the difference if you find a registered UK online pharmacy that offers the same product with a private prescription and comparable service conditions for a cheaper price within 14 days of your purchase.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52K reviews

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4.9

All reviews

(52,003)

5,395 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery

19 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

Your thoughtful feedback is very much appreciated. We’re pleased to hear that your order arrived quickly and that you were happy with our delivery service. At Pharmica, we understand how important timely delivery is to our customers, and we work hard to ensure every order is processed and dispatched as efficiently as possible.

If you require any additional assistance, please don’t hesitate to contact us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Great service

Great service , quick delivery

22 January 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

We greatly appreciate your feedback and are glad to hear that you were pleased with both our service and the quick delivery of your order. At Pharmica, we’re proud to offer a fast and professional service that our patients can rely on, and it is rewarding to know that your experience reflected our commitment to providing efficient and dependable care.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Joanne,

We’re pleased to hear you had a smooth experience with us. It’s great to know that the ordering process felt straightforward and that your delivery arrived quickly. At Pharmica, we aim to keep every step as simple and efficient as possible so customers can receive their orders without delay or complication. Your feedback is very much appreciated.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Very good product excellent service…

Very good product excellent service definitely buy from in the future

3 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Mark,

We’re pleased to hear that you were happy with both the product and the service you received. It’s great to know your experience was a positive one and that you would consider ordering from us again in the future. At Pharmica, we aim to provide a dependable service alongside quality products, ensuring customers feel confident in every order they place. Your feedback is greatly appreciated.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Quality products delivered every time…

Quality products delivered every time and always on time!!!

3 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Jonathan,

We’re delighted to hear your positive feedback. It’s great to know you consistently find our products to be of high quality and that deliveries arrive on time. At Pharmica, we place a strong emphasis on reliability and consistency, ensuring our customers can depend on us for a smooth and timely service every time they order. Your continued confidence in us is very much appreciated.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

great service and great tablets i…

great service and great tablets i received

1 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Michael,

We’re pleased to hear you were happy with both the service and the medication you received. It’s always encouraging to know that the overall experience met your expectations, from ordering through to delivery. We aim to make the process straightforward and dependable so customers can receive what they need without unnecessary hassle.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Great professional business

Great professional business i would recommend to anyone in need.

1 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Christopher,

Thank you for your review. We’re delighted to hear your kind recommendation and that you view us as a professional and reliable service. At Pharmica, we’re committed to maintaining high standards of care, efficiency, and trust so that our customers feel confident in choosing us for their healthcare needs. Your feedback and recommendation are greatly appreciated.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Professional staff

Professional staff, quick delivery.

5 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Vasilica,

Thank you for your review. We’re pleased to hear that you were happy with our professional service and quick delivery. At Pharmica, we take pride in ensuring that every order is handled with care, efficiency, and attention to detail, so it’s great to know your experience reflected this. Your feedback is very much appreciated.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Easy to follow website and excellent…

Easy to follow website and excellent service

3 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Kelly,

Thank you for your review. We’re pleased to hear that you found our website easy to follow and that you were happy with the service you received. At Pharmica, we aim to make the ordering process as clear and straightforward as possible while ensuring a smooth and efficient experience from start to finish. It’s great to know this reflected your experience.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Excellent

This is a great online pharmacy - fast, reliable and reasonably priced. I have used them for about 2 years and whilst they continue to provide the service they do, I will also continue to use them.

12 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Sean,

Thank you for your review. We’re delighted to hear about your continued trust in Pharmica over the past two years and that you find our service fast, reliable, and reasonably priced. It means a great deal to know that our consistency and commitment to quality care have encouraged you to keep using us. We truly value your loyalty and are pleased to continue supporting your healthcare needs.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Great service

15 May 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Sean,

Thank you for your review. We’re pleased to hear that you were happy with our service. At Pharmica, we’re committed to providing a smooth and reliable experience for all our customers, and it’s great to know that this has been reflected in your feedback. Your support is very much appreciated.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Best

Best, reliable and trustworthy company.

15 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Ruhi,

We’re very grateful for your review. It’s wonderful to hear that you consider us a reliable and trustworthy company. At Pharmica, we place great importance on maintaining high standards of service, safety, and consistency so that our customers feel confident every time they order with us. Your feedback is truly appreciated and encourages us to continue delivering a dependable service.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Darren,

We appreciate your feedback. We’re pleased to hear that you found the service quick and easy to use. At Pharmica, we focus on keeping the ordering process as simple and efficient as possible so that customers can complete their orders with minimal effort and maximum convenience. It’s great to know this was reflected in your experience.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Mick,

Thank you for your review. We’re delighted to hear that you were pleased with our excellent and swift service. At Pharmica, we’re proud to offer a fast and professional experience that our customers can rely on, and it’s great to know that this was reflected in your order. We remain committed to ensuring a smooth and efficient service from start to finish.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Couldn’t be easier

Couldn’t be easier, very fast delivery. Fantastic service

9 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Marc,

Thank you for taking the time to share your feedback. We’re delighted to hear that you found the service easy to use and that your delivery arrived so quickly. It’s wonderful to know you had such a positive experience, and we’re especially pleased that you found our service fantastic. At Pharmica, we’re committed to providing a smooth, reliable, and efficient experience from start to finish.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Excellent prompt service

Excellent prompt service. Acknowledged and shipped same day usually

8 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Alan,

Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with our prompt service and same-day dispatch. At Pharmica, we understand how important it is for orders to be processed quickly and efficiently, and it’s great to know that this was reflected in your experience. We’re committed to providing a reliable and timely service that our customers can depend on.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Good service

Easy ordering, all fine

7 May 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Hello,

Thank you for taking the time to leave us your review.

I have looked into this for you and can see that your feedback appears to relate to another pharmacy, and I would recommend contacting the relevant pharmacy directly so they can assist you further with your experience.

I would also like to clarify that Pharmica does offer a Local Collect service. This allows orders to be collected from your local Post Office or a secure Collection Point for your convenience.

I tried to call you this afternoon regarding your review; however, unfortunately, I was unable to get through to you, so I have sent you a follow-up email.

If you require anything from Pharmica, we would be more than happy to help. Please do not hesitate to call our pharmacy team on 0207 112 9014 or use our on-site live chat at www.pharmica.co.uk.

We look forward to welcoming you back to Pharmica soon.

Dalia, Pharmica.

Rated 5 out of 5 stars

Prompt and quick service

Prompt and quick service, easy to navigate.

11 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

We’re so pleased to receive your feedback, thank you. We’re delighted to hear that you found our service prompt, quick, and easy to navigate. At Pharmica, we’re proud to offer a streamlined and user-friendly experience, ensuring our customers can access the support they need with ease and confidence. It’s wonderful to know that your experience reflected the efficiency and simplicity we aim to provide at every step.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Always very fast delivery and a great…

Always very fast delivery and a great price too

2 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Kelvin,

Thank you for taking the time to share your feedback.

We’re delighted to hear that you have consistently experienced fast delivery and found our pricing to be competitive. At Pharmica, we are committed to providing a reliable, efficient, and affordable service that makes accessing healthcare as straightforward as possible. It is wonderful to know that your experience reflects the standards we strive to maintain.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Always very quick to dispatch orders…

Always very quick to dispatch orders never any problems

18 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Emma,

We’re very grateful for your review.

We’re delighted to hear that your orders are consistently dispatched quickly and that you have never experienced any issues. At Pharmica, we are committed to providing a reliable and efficient service that our customers can depend on, and it is wonderful to know that we have been able to meet your expectations over time.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

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