I got my k9 cruiser and absolutely loved the fit but one of the clips broke. I contacted them and they handled this immediately and had me send that one back and shipped a replacement immediately. Ver... See more
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We’re proud to be trusted by thousands of dog parents who want the very best for their pets. Our mission is simple: provide products that keep pets safe, happy, and comfortable—at home or on the go. At PetsVet Supply, we specialize in premium dog travel accessories like hard-bottom backseat extenders, seat covers, folding dog stairs, and custom pet portraits. Every product is designed with safety, durability, and convenience in mind, helping pet owners protect their cars while giving dogs the space and security they deserve. Whether you’re preparing for long road trips, supporting a senior dog, or just making everyday rides more enjoyable, our products are built to make life easier for pets and their families. Loved by big-dog owners, busy families, and travelers alike, PetsVet Supply continues to be a trusted choice for quality, comfort, and peace of mind.
Contact info
United States
- 3074619679
- info@petsvetsupply.com
- petsvetsupply.com
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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I have bucket seats with a huge gap in…
I have bucket seats with a huge gap in the middle. Who knew the cruiser would be sturdy enough to keep my 75lbs golden comfortable. It's been 4 months and still sturdy. Really great product!
I cannot say enough good things about…
I cannot say enough good things about the K9 Cruiser. I bought one a month ago for my SUV and bought another one today for my husband's truck. Our dog sheds like crazy and the K9 Cruiser has kept every bit of hair off the seats and the floor.
I have to mention that the customer service is top notch. They go above and beyond to make your purchase with them the best.
If I could give them zero stars I…
They added an item to my order that I DIDN’T NOT ORDER! Then said they’d cancel it and refund me. After several emails and voicemails they finally issued a refund. What’s weird is the item shipped from Amazon??? Happy to have my refund but won’t order from them again

Reply from PetsVet Supply
BAD! BAD! BAD!
I ordered the K9 Cruiser Value Bundle from PetsVet Supply for $103.97. The advertised bundle was supposed to include Priority shipping, a mystery gift, a dog seatbelt, the K9 Cruiser hard-bottomed backseat protector, a $25 gift card, and they offered free returns (for an extra $3.98).
What I received from Amazon was a made-in-China NYRVEXA hard-bottomed dog car seat, which Amazon lists for $32.99, and NONE of what they promised!
Feeling duped, I contacted “JAY” at PetsVet to complain about it and request a refund. It literally took twenty emails to get my money returned, and they shorted me $3.98.
I thought I was supporting a small American business. Apparently, I was not. A Google Maps search of their Sheridan, WY, address shows only a mail-forwarding service. Who knows where they’re actually located, and I suspect “Jay,” the so-called customer service agent, looks more like a computer chip than what his grinning piehole pic on their website suggests.
This was the worst customer service ever, bar none!
On Jun 12, 2025, my Visa statement shows I paid PetsVet Supply $103.97. On Jul 6, 2025, my visa statement shows a $99.99 refund from PetsVet Supply. I believe this proves that PetsVet Supply DID NOT refund me my full amount! Apparently, Trustpilot doesn't allow for uploads, so I can't post proof of their lies. I will, however, post them on my Facebook page and anywhere else that I can.
In my opinion, PetsVet Supply is an unscrupulous company, or as Rocky, the protagonist from my favorite science fiction novel, would say, they are BAD, BAD, BAD!

Reply from PetsVet Supply
Easy to use sight and great products !!
Easy to use and great products !!
Sold me a broken item. Never using them again.
Update: The company reached out to me via email and provided options to rectify the issue. I’m appreciative of them acknowledging the issue and fixing it.
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This company sold me a seat cover that was broken. The zipper that separates the front from the back was faulty and essentially provided no type of barrier for my dog in the backseat. The product was BROKEN when I received it. They sent me a return label without providing the expiration date time period. They sent that after the fact. I could see if I just didn’t like the product or something of that nature. But the item was broken when I received it. The company should replace it even if I was a day late returning it. They should have felt bad for sending me a product that was faulty. So yea… first time and last time ever using this company. I wasted $100 on the item.and all those positive reviews on social media are likely because they block the pages of reviewers who they didn’t appropriately serve. Never again.

Reply from PetsVet Supply
I got my k9 cruiser and absolutely loved it!
I got my k9 cruiser and absolutely loved the fit but one of the clips broke. I contacted them and they handled this immediately and had me send that one back and shipped a replacement immediately. Very happy with the item and how quickly they resolved my issue. Would definitely buy from them again in the future
I emailed the company before I ordered and they LIED!
I emailed the company before I ordered. I asked for the country of origin. I was told California. I said great they are made locally and I won't have to wait for chinese junk sold on temu. WRONG! The flag pillow arrived first from Amazon. I was completely confused. I didn't order anything from Amazon. Next the hard matt has never showed up. I'm in CA as well. Odd!
So I open the Amazon package and it is the pillow with the American Flag on it. It is labeled made in china. I email the company and everything has a "30 day return policy" So in order for them not to be able to say " you kept the pillow over the 30 day mark. Now you own it" I will have to send it back now. Then I will have to ship make the rest of and when it ever gets here.

Reply from PetsVet Supply
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