Petparty Reviews 

557
•
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Terrible, waiting a long time for delivery so tried to cancel then it arrived after putting a dispute in with PayPal, on arrival wanted to return and told to post to another customer or return to Ital... See more

Rated 5 out of 5 stars

We highly recommend this brand... the socks are cute, durable, comfortable, soft, thick (so they shouldn’t get holes, or worn out easily), and the quality of the digital pictures is on point! 💯 The... See more

Rated 1 out of 5 stars

Terrible. I ordered custom pet ornaments and paid for expedited shipment. I received 2 completely wrong items. On another, the coloring was so bad that I didn't recognize my own cat. They didn't size... See more

Rated 1 out of 5 stars

Initially I couldn’t find the link to upload my photo so I sent it in the get help for order link on their site. No reply. Found the link in an email buried in spam folder next morning, uploaded same... See more

Company details

  1. Clothing Store

Information provided by various external sources

PetParty was founded in 2018 with the goal of providing all animal lovers with the opportunity to wear their favorite fur balls around all day, everyday. Every pair handmade in Oregon by local part time moms and high school students, the quality and turnaround time is unmatched by anything else on the market.


Contact info

2.2

Poor

TrustScore 2 out of 5

557 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(557)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Terrible, waiting a long time for delivery so tried to cancel then it arrived after putting a dispute in with PayPal, on arrival wanted to return and told to post to another customer or return to Italy at my cost. The product is cheap rubbish and appears very flimsy. Do not order from this company

30 September 2024
Unprompted review
Rated 1 out of 5 stars

Terrible - Beware!!

Terrible. I ordered custom pet ornaments and paid for expedited shipment. I received 2 completely wrong items. On another, the coloring was so bad that I didn't recognize my own cat. They didn't size the heads of the pets to fit and match the ornament, so they looked like floating heads and were not attached to the king/queen clothing as depicted. They gave a refund for 2 ornaments, but not the others and no refund on the $53 in shipping I paid.

14 November 2023
Unprompted review
Rated 1 out of 5 stars

Completely unresponsive to multiple messages about my order

Initially I couldn’t find the link to upload my photo so I sent it in the get help for order link on their site. No reply. Found the link in an email buried in spam folder next morning, uploaded same photo. Sent email, and another message on their Etsy site, no reply. Got notified my order has shipped with a note “personalization not requested”. Sent another message. No reply. This is a Christmas present so there is a window I need to order in. Completely unresponsive and it looks like they are shipping me a generic pink sock. So annoyed, never experienced such poor customer service. Will not be back.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

I LOVE my new oven mitt and…

I LOVE my new oven mitt and potholder!!! The quality feels very nice, and I love how my pup’s face came out 😍 PetParty is super easy to work with and makes for great gifts and/or treats for yoself!

8 June 2021
Unprompted review
Rated 5 out of 5 stars

Obsessed

Last year I got 3 masks and now just got an oven mitt and pot holder. I’m absolutely in love with them. Such great quality and the image is perfect. Super fast production and shipping. Deciding what to get next!

27 May 2021
Unprompted review
Rated 1 out of 5 stars

Bad mask quality

The mask is very low quality does not form to your face AT ALL!!! it’s just a piece of very thin cloth hanging so you would definitely have to wear another mask underneath for actual protection.

5 March 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! Love the quality of the socks and the best part they’re custom and look just like sprinkles!! WOW my family and friends are already wanting to get some for their fur babies 🤩

23 January 2021
Unprompted review
Rated 5 out of 5 stars

The pawfect gifts for those you love most!

Absolutely LOVE our new personalized socks with our goldendoodle puppy! It made the most pawfect & cherished gift for my husband. We are impressed with the top notch quality and all of the amazing products to choose from. We love shopping local any chance we get and were thrilled when we learned they are based in Portland. Thank you PetPartyCo for the spectacular service, seamless experience, and best of all the most pawfect gifts for those we love most! You’ve made us fans for life!

28 December 2020
Unprompted review
Rated 5 out of 5 stars

Must have !

These socks are super thick & warm with a great quality picture of my pup!

13 December 2020
Unprompted review
Rated 5 out of 5 stars

Stocking stuffer!

Got the socks in the mail. Loved the design and material used. Comfortable and form fitting to my feet. Not too tight and not too loose. Pictures are very adorable.

8 December 2020
Unprompted review
Rated 5 out of 5 stars

Amazing and creative

Amazing and creative. I love everything about it! I got my dogs face printed on socks and it’s the greatest thing ever! It’s also very cute and Comfortable. I will definitely be getting a mask next to add to my collection!

7 November 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look