I had an outstanding experience with Farid at Petkey. His level of customer service was truly phenomenal from start to finish. He was incredibly responsive, compassionate, and genuinely invested i... See more
Company replied
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I had an outstanding experience with Farid at Petkey. His level of customer service was truly phenomenal from start to finish. He was incredibly responsive, compassionate, and genuinely invested i... See more
Company replied
We had a great experience working with this pet microchip company. Blair took the time to understand our shelter’s needs and provided us with a simple, affordable solution for registering all of our p... See more
Company replied
This company is a scam!! Looks like y'all are just copying Pet link but not providing the microchip service at the vet. I was directed to your site when I was trying to register my Pet link tag and yo... See more
Company replied
Great customer service! I spoke with Iris who was so polite and kind - very helpful. I had tons of questions and she was patient with me and seemed genuinely happy to help! I really appreciate good se... See more
Company replied
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
28525 Beck Rd Suite 123, 48393, Wixom, United States
Replied to 100% of negative reviews
Typically replies within 48 hours
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I was turned onto petke by our local Key West SPCA, where the director of the SPCA was able to find our 11-year-old cat in their databases through the microchip that was placed in the cat at adoption we were able to go to pet Key and update the proper information so if the cat is ever found it can be returned to his mother we also updated the name from the name they gave him at the adoption as Harry to Captain Boo,
he lives on a boat in Key West and will be running for mayor,
now thanks to petkey and their services !
I haven't had to use my chip so far, thank God. But I have lost pets in the past, and found lost pets, I am happy that I have some security that should my pet get lost, she has a better chance of coming home safe. Thank you
Registering my new dog’s chip was so easy. I even was able to use a coupon for a discount.
Thank you
It was an adequate fishing camp. The owners were nice and it provided a nice place to stay in while we went skiing.
It was very easy to change my rescue kitt's registration.
The lady that helped me was very friendly and just by being nice and informative she talked me into using your company instead of another. Thank you 😊
The person that helped me was very nice and took her time with me. I appreciated her soothing voice.
Thank you for calling me and answering my questions. You gave me a promo code.
You were excellent.
Easy to setup, went with the lifetime option hope I never have to use it
I am so glad to have my dog registered in PetKey. She is a "runner" and sometimes gets loose. I feel this is a tool that will assist me in recovering my pet if the need arises.
I was thrilled when my cat was located after having been missing for 9 weeks. So glad she was chipped. It was a bit of a hassle to change the name under which she was registered. She was a Christmas present and was registered to the person who gave her to me.
Have not really done anything to judge by so …
Excellent idea to have such a comprehensive program in place to assist with lost or stolen pets. I hope and pray I never need to use it but feel great that its there!
The rep seemed nice and that was good, although I thought she was a bit hesitant about the order, but did finished the order. Although I have NOT seen the purchase arrive at my home. That’s not good business, 6 weeks later and still no merchandise I ordered. You want my money for services &items, and I want what I paid for. If you can’t fill it, refund it!!
My order was in January still haven’t received my merchandise & it’s March 14th.
You get a big fat zero 0.
Nor heard back from them with the emails I sent!! Terrible customer service

Reply from Petkey
Easy to use, but was not aware there are numerous other companies offering the same service.
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