Peters' Cleaners Reviews 

1,289
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, polite, and knowledgeable, making every single interaction pleasant and welcoming from the start. People also deeply appreciate the consistently high quality of the clothing care, reliable packaging, and remarkably efficient turnaround times offered daily. Though some customers noted occasional issues, a few people experienced specific problems like unremoved stains or items coming back creased. Some reviewers were not happy with certain outcomes, mentioning that particular garments had persistent marks, damages, or missing parts upon return. These minority experiences show that results can occasionally fall short of expectations.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast collection, efficient... See more

Staff

Consumers find staff to be positive, highlighting that team members are always polite, professional, and... See more

Quality

People report positive experiences with quality, noting that garments and household items return... See more

Product

Users describe positive interactions with product, highlighting fast and efficient service with items... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the friendly team, efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic experience with Peters Cleaners. The whole process was extremely convenient. I placed my order online and sent the items via an InPost locker, which made everything so easy! Th... See more

Company replied

Rated 5 out of 5 stars

I did not have my receipt with me at collection, but the jacket was found promptly. It has never been a problem finding nearby parking on Lincoln Road New England. My jacket was bought new and on-line... See more

Company replied

Rated 5 out of 5 stars

As usual a fast efficient service.i was a bit dubious about using the InPost locker system.I needn’t have worried as both items(men’s suit and ladies jacket)came back perfectly cleaned and wrapped.

Company replied

Rated 5 out of 5 stars

My first visit and I got a friendly reception, which made me feel comfortable from the onset. A decent price point for one winter Jacket. I was happy with the quality of cleaning and p... See more

Company replied


Company details

  1. Dry Cleaner
  2. also in
  3. Clothing Alteration Service
  4. Laundry Service

Written by the company

Peters’ Cleaners has partnered with InPost to make proper dry cleaning ridiculously easy: drop off and collect when it suits you, without racing to opening hours. Behind that convenience is the same Peters standard we’ve been known for since 1963. We’re not a production line, and we don’t rush items through machines. Every garment is checked by hand, treated individually, and cleaned using the method that best protects the fabric. Our team includes specialists with decades of experience, and it shows in the details, from stain removal and fabric assessment to pressing garments back into perfect shape. We look after delicate silks, structured tailoring, occasion wear, vintage pieces and everyday favourites with the same care. Quality is our promise: every item is inspected throughout the process and goes through a two-stage quality check before it’s returned. Clothes come back carefully finished and protected. InPost makes it simpler to use us, but nothing about the craft has changed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,289)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service by Nicky and girls

Excellent service by Nicky and girls, also Lilly the seamstress great service, highly recommend

29 September 2025
Unprompted review
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Reply from Peters' Cleaners

Thank you so much for your review and great to hear you are happy with our service.

Rated 5 out of 5 stars

I have been using Peter’s cleaners for…

I have been using Peter’s cleaners for quite a few years and they are absolutely wonderful, whether it is dry cleaning, laundry or mending, I simply cannot fault them and all the staff are amazing too, so warm, friendly and willing to help.

26 September 2025
Unprompted review
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Reply from Peters' Cleaners

Thank you for such a great review. We really appreciate you taking the time to write it and loved reading your feedback.

Rated 5 out of 5 stars

Excellent customer service and dry cleaning

I have been using Peter’s Cleaners of Stamford for years. They have never failed to deliver excellent customer service and high quality dry cleaning. I never hesitate to recommend them.

25 September 2025
Unprompted review
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Reply from Peters' Cleaners

Thank you so much for those lovely words and the great review. We really appreciate it.

Rated 5 out of 5 stars

Really helpful

Really helpful, reliable and they are able to work some miracles with some stains on my linen 👍🏻 Highly recommend!

25 September 2025
Unprompted review
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Reply from Peters' Cleaners

Thank you so much for the great review. We really appreciate it!

Rated 5 out of 5 stars

These people are magicians

These people are magicians!
I took in my pale pink bridesmaid dress after I had been at a farm wedding which had a thick layer of mud around the bottom, wine stains and baileys stains that had already crusted into the material by the time I dropped it off. I was expecting the dress would come back in a bit better condition but when I picked it up just a few days later it was absolutely perfect! It looks as good as new! Very happy with the results

25 September 2025
Unprompted review
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Reply from Peters' Cleaners

Thank you so much for sharing your story Molly and very happy you were so pleased with the clean of your dress and we hope you enjoy wearing it many more times!

Rated 4 out of 5 stars

I was told it would take a week just to…

I was told it would take a week just to iron my trousers, but it was done in 3 or 4 days , well done, how ever the price was was a little steep, got charged over 10 pounds to just get my trousers ironed, not even dry cleaned,

17 August 2025
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Reply from Peters' Cleaners

Thank you for your review. We are very transparent about our pricing so customers are fully aware of all costs before we take payment. Very happy to hear you were pleased with our service though.

Rated 5 out of 5 stars

Bed linen very well ironed and in…

Bed linen very well ironed and in pristine condition

15 August 2025
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Reply from Peters' Cleaners

Thank you so much for your review. We get lots of comments about our dry cleaning so nice to know our laundry is 5-star too!

Rated 5 out of 5 stars

Best service

Quick, Easy& cost less than I thoght it would. All in all I could not ask for more.

16 August 2025
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Reply from Peters' Cleaners

Wonderful. So pleased you were happy with our service and thank you so much for your great review.

Rated 5 out of 5 stars

Excellent service

As usual; efficient and good value for money.

30 August 2025
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Reply from Peters' Cleaners

Thank you so much for reviewing us and for those kind words.

Rated 5 out of 5 stars

Great service !

I have had several dresses shortened over the months,and each one is returned to me with the lenth as I requested,plus beautifully pressed and ready to wear.

7 September 2025
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Reply from Peters' Cleaners

Thank you for the great review and very pleased to hear you are so happy with our alterations service.

Rated 5 out of 5 stars

Professional and extremely pleasant and…

Professional and extremely pleasant and approachable.
Beautiful work done on several pairs of curtains and items of clothing previously.
Would always recommend. Thank

22 August 2025
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Reply from Peters' Cleaners

Thank you so much for saying you would always recommend us and for the great review.

Rated 5 out of 5 stars

I can always rely on Marianne y give…

I can always rely on Marianne to give excellent service with a lovely friendly manner

16 August 2025
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Reply from Peters' Cleaners

Thank you for the review and I will ensure Marianne knows she is appreciated!

Rated 5 out of 5 stars

EXEMPLARY!

From the first phone call , it was apparent that all the team at Peter's were determined to give the best possible service. I asked for and received exemplary service from an incredibly friendly and customer focused team. I cannot recommend them highly enough. Superb! MANY THANKS!!

28 August 2025
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Reply from Peters' Cleaners

Wow, what a great review! Thank you so much writing such a fabulous review.

Rated 5 out of 5 stars

Excellent

Excellent, quick service. Friendly, helpful staff.

4 September 2025
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Reply from Peters' Cleaners

Thank you so much for those kind words and for taking the time to review us.

Rated 5 out of 5 stars

Always a pleasure going there

Always a pleasure going there. Knowledgeable, friendly and reasonably priced. Wouldn’t go anywhere else.

28 August 2025
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Reply from Peters' Cleaners

We really appreciate your comments and your custom. Thank you so much for your review.

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