Peters' Cleaners Reviews 

1,289
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, polite, and knowledgeable, making every single interaction pleasant and welcoming from the start. People also deeply appreciate the consistently high quality of the clothing care, reliable packaging, and remarkably efficient turnaround times offered daily. Though some customers noted occasional issues, a few people experienced specific problems like unremoved stains or items coming back creased. Some reviewers were not happy with certain outcomes, mentioning that particular garments had persistent marks, damages, or missing parts upon return. These minority experiences show that results can occasionally fall short of expectations.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast collection, efficient... See more

Staff

Consumers find staff to be positive, highlighting that team members are always polite, professional, and... See more

Quality

People report positive experiences with quality, noting that garments and household items return... See more

Product

Users describe positive interactions with product, highlighting fast and efficient service with items... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the friendly team, efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic experience with Peters Cleaners. The whole process was extremely convenient. I placed my order online and sent the items via an InPost locker, which made everything so easy! Th... See more

Company replied

Rated 5 out of 5 stars

I did not have my receipt with me at collection, but the jacket was found promptly. It has never been a problem finding nearby parking on Lincoln Road New England. My jacket was bought new and on-line... See more

Company replied

Rated 5 out of 5 stars

As usual a fast efficient service.i was a bit dubious about using the InPost locker system.I needn’t have worried as both items(men’s suit and ladies jacket)came back perfectly cleaned and wrapped.

Company replied

Rated 5 out of 5 stars

My first visit and I got a friendly reception, which made me feel comfortable from the onset. A decent price point for one winter Jacket. I was happy with the quality of cleaning and p... See more

Company replied


Company details

  1. Dry Cleaner
  2. also in
  3. Clothing Alteration Service
  4. Laundry Service

Written by the company

Peters’ Cleaners has partnered with InPost to make proper dry cleaning ridiculously easy: drop off and collect when it suits you, without racing to opening hours. Behind that convenience is the same Peters standard we’ve been known for since 1963. We’re not a production line, and we don’t rush items through machines. Every garment is checked by hand, treated individually, and cleaned using the method that best protects the fabric. Our team includes specialists with decades of experience, and it shows in the details, from stain removal and fabric assessment to pressing garments back into perfect shape. We look after delicate silks, structured tailoring, occasion wear, vintage pieces and everyday favourites with the same care. Quality is our promise: every item is inspected throughout the process and goes through a two-stage quality check before it’s returned. Clothes come back carefully finished and protected. InPost makes it simpler to use us, but nothing about the craft has changed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,289)

145 reviews in the last 12 months

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Rated 5 out of 5 stars

Curtains cleaned & relined

Curtains cleaned & relined , lovely people to deal with. Excellent service .

16 October 2025
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Reply from Peters' Cleaners

Thank you so much for your review and very pleased you were happy with your curtains.

Rated 5 out of 5 stars

Why take your clothes to Peter’s Cleaners

I’ve always taken my clothing here for cleaning as you get friendly service and a quick turnaround on your items. Never had an issue with the quality of the cleaning, everything has come back very clean and crisp at the seams or collars.

17 September 2025
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Reply from Peters' Cleaners

That’s great to hear. Thank you so much for taking the time to write such a great review. We really appreciate it.

Rated 4 out of 5 stars

Stain in dress not removed…

I was advised that the stain in the dress may not come out due to the length of time I had left it. They did try several methods to do their best but unfortunately whilst the stain was less noticeable the dress wasn’t wearable which was a shame.

29 August 2025
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Reply from Peters' Cleaners

Sorry to hear that we couldn't get the stain out but it sounds like you were given good advice. We are very transparent with our pricing and always offer a free of charge reclean if you are not happy with the first clean. I have messaged you to see what we could have done differently.

Rated 4 out of 5 stars

Very Good Experience.

Very Good Experience.
Thank You.

6 October 2025
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Reply from Peters' Cleaners

That's great to hear and thank you for your review. I will email you to find out what we could do to make this a 5-star experience.

Rated 5 out of 5 stars

Always a first class service

Always a first class service, both in terms of the best customer service and also the quality of the cleaning itself.

29 September 2025
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Reply from Peters' Cleaners

That's great to hear and thank you so much for your review.

Rated 5 out of 5 stars

Efficient service

Efficient handling and communication when ready to pick up

14 October 2025
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Reply from Peters' Cleaners

Great to hear and thank you for your review.

Rated 5 out of 5 stars

Quality service

Polite and welcoming staff, very reliable and easy, their pricing reflects the service.

11 September 2025
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Reply from Peters' Cleaners

Thankyou for your review and your lovely comments, we really appreciate them.

Rated 5 out of 5 stars

My dry cleaning was ready at an earlier…

My dry cleaning was ready at an earlier date than originally specified. As I was extremely busy that particular week, I really appreciated being notified that I could collect the items

14 September 2025
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Reply from Peters' Cleaners

Wonderful to hear and thank you so much for your review.

Rated 5 out of 5 stars

Excellence!

Always given a superb, high quality service.

23 September 2025
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Reply from Peters' Cleaners

Lovely to hear and thank you for your review.

Rated 5 out of 5 stars

Excellent service

Excellent service, on time

6 October 2025
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Reply from Peters' Cleaners

Great to hear you got your items when promised and that you were happy with our service.

Rated 5 out of 5 stars

Always excellent service

Always excellent service. Very happy to be able to take back hangers to be re-used.

14 October 2025
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Reply from Peters' Cleaners

Thank you for saying that. We would love everyone to bring back their hangers!

Rated 5 out of 5 stars

Very lovely drycleaners

Very lovely drycleaners, always get the job done. Highly recommend

22 September 2025
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Reply from Peters' Cleaners

Thank you so much for your review and very pleased to know we are appreciated.

Rated 5 out of 5 stars

Excellent service

Have used this cleaners for many years always helpful and profesional, taking care and concern over making sure items are cleaned to the best standard.

1 October 2025
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Reply from Peters' Cleaners

Great to know we are appreciated and thank you so much for taking the time to review us.

Rated 5 out of 5 stars

Good result good speedy service

Had my winter coat and hood cleaned in August ready for cold weather. It's 5 yes old but now looks refreshed and the hood lining has cleaned up beautifully including the faux fur on it.
Many thanks Peter's cleaners

11 August 2025
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Reply from Peters' Cleaners

You are most welcome! So pleased you are happy with our service and thank you so much for taking the time to review us.

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