OMG the customer service person I interacted with was such a great help. She was able to help me with all my questions & concerns about a new order I needed to be shipped to Puerto Rico as I'm here wi... See more
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Customer service from the young man I talked to was superior! Have had him several times before and always extremely capable, courteous and professional! He has always resolved my issues, please tell... See more
The customer service is beyond amazing. I ordered a refill and then got really busy with life. When I realized I was almost out of the meds, I checked shipping and found my order was headed back to th... See more
I'm convinced PetCareRX.com I've been attempting since July 12 (nearly 2 months) to obtain my pets prescriptions. Nobody ever answers the phone. I once sat on hold an entire hour before being disc... See more
Company details
Information provided by various external sources
Get the top-selling pet meds and pet supplies. With high-quality pet medications, food and more, PetCareRx is your personalized answer for happier, healthier pets.
Contact info
Merton Avenue 52, 11563, Lynbrook, United States
- petcarerx.com
Hasn’t replied to negative reviews
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Gabriella was very friendly and…
Gabriella was very friendly and informative. It was great how she offered to take care of both of our pets with no additional cost.
I am happy that PetRx looked out for additional savings to be sure we could offer quality care for both of our pets by providing savings on necessities.
Outstanding Customer Service
Peggy assisted with my order today. She provided product description and options for product quantity. She was very professional, knowledgeable and polite. Membership saved me quite a bit of money on the products I ordered. It was a very pleasant experience.
A pleasure to use your company …
Your representatives are always very friendly and helpful. They always go above and beyond to help with anything I need.
Peggy was very helpful and took care of…
Peggy was very helpful and took care of my problem right away.
Gabriella is very friendly on the…
Gabriella is very friendly on the phone. Business never call customers, so it was nice to hear a real person not a recording.
Excellent Service
Peggy was very helpful and very nice. THank you for your help placing my order today, and for recommending me to sign up to get discounts.
I usually call my refill orders in and…
I usually call my refill orders in and I usually get Peggy. She is always so upbeat and cheerful, as all the reps are when I call in and they are so helpful.
Thanks,
Cheryl
Very help full
Very help full , Explained how the program will help reduce the cost of dog food & health care medicine's
Peggy is a fantastic employee!!!
Peggy gave 5 star customer service. She is very cheerful, knowledgeable and explained to me my options with PetCareRX. Thank you Peggy for helping me. As a new customer I am looking forward to working with this company if they hire people like you.
Peggy is the greatest !!
Peggy is the greatest !!! She's been there the longest and always so cheerful !! You have sucha great staff !! Thanks to all for your service !! Cynthia
Excellent Service
Peggie was delightful to talk with & gave terrific service.
Lady was very sweet
Great customer service
Great customer service! Super friendly, very attentive.
Courteous, Knowledgeable, Fast Customer service!
Everyone that I have spoken with since...Great People
Everyone that I have spoken with since becoming a customer has been very helpful and most of all polite and courteous to me. Every question has been taken care of.
The ease of ordering prescription cat food…
I love the ease of ordering my cats prescription food through PetCare RX. It was a pleasure speaking with Gabriella today in customer service. It is really nice ordering from home and have it delivered to my door.
Peggy was an absolute delight!!…
Peggy was an absolute delight to speak with! She helped me resolve my issue and even gave me great advice on a membership! Give this woman a raise for her warm kindness toward a customer—she is awesome!
Peggy polite & informative!
Peggy was very informative & extremely customer service oriented!
Great representative for your company!
Outstanding service at every level
Outstanding service at every level. Really appreciate you folks and especially the email updates as to when to expect delivery or ability to track my orders. Thank you really!
Ellis Diamond
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