I had an excellent experience with PestControlDirect.co.uk. Their aftercare service really stood out. Gemma was particularly helpful and professional throughout. I had a small issue with my order, and... See more
Company replied
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See what reviewers are saying
We found great difficulty in removing the backing paper from the triangular hanging moth trap without getting stuck to it in at least 2 weeks of setting one up under the sofa not a single moth ha... See more
Company replied
An excellent price for the Earthcom odour removal bags and very prompt delivery. We're pleased with the effectiveness of the product - as others have said, 3 bags per room are needed to remove the sm... See more
Company replied
I paid for next day delivery and the products arrived early in the morning which was great as the rotting rodent was causing some distress! We hung the 3 bags of deodorisers and the awful rat smell al... See more
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Company details
Written by the company
Over 150,000 people have chosen Pest Control Direct UK to solve their pest control problems, for which we provided innovative pest control products or conventional pest control supplies, from protective clothing to the latest humane electronic pest control systems on the market. Our expert staff are always on hand to give the best professional pest control product advice to help you solve your specific rodent, insect or bird pest problems
Free Delivery
for orders over £150 (ex VAT- UK Mainland only)
FREE Delivery for orders over £150 (ex VAT- UK Mainland only)
Contact info
Old Swan Lane, BN27 2BY, Hailsham, United Kingdom
- 01323 846845
- sales@pestcontroldirect.co.uk
- pestcontroldirect.co.uk
4.7
Excellent
64 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great Service
27 April 2026
Quick delivery and very helpful with…
Quick delivery and very helpful with enquiries over the phone.
16 February 2026
repeat order for me
repeat order for me - sticky clothes-moth papers. Great product, delivered quickly. Thank you
24 April 2026
Excellent aftercare help
I had an excellent experience with PestControlDirect.co.uk. Their aftercare service really stood out. Gemma was particularly helpful and professional throughout. I had a small issue with my order, and it was handled quickly and efficiently, with everything resolved within 24 hours. It’s clear they genuinely care about their customers and provide strong support even after purchase, which is rare these days. Highly recommended.
24 April 2026
Unprompted review
Reply from Pest Control Direct
Thank you for your kind review. We're pleased we could help and resolve the issue swiftly. We pride ourselves in giving our customers the best customer service possible. We know having an issue with pests can be quite stressful and we will always help to alleviate some of that stress and pressure for you.
My annual repeat order for moth control…
My annual repeat order for moth control products dealt with efficiently. Have used Pest Control Direct many times.
27 March 2026
Reply from Pest Control Direct
Thank you for your review. We're pleased to hear the moth products are working well for you. Your continued custom is appreciated greatly.
Very easy site to use
Very easy site to use, for an old lady like
me, and quick delivery. I like to use a SAFE moth control product , so easy to use with the mothpads cage
25 March 2026
Reply from Pest Control Direct
Thank you for your feedback. These pheromone traps are great for monitoring the problem and catching the male moth. We're pleased to hear our website is easy to use. If you would like any help, don't hesitate to call us.
Fantastic Service, Fantastic Products
I have used Pest Control Direct for the past year. Their service is always excellent. Very quick to answer the phone, great product knowledge and always very helpful. Products always arrive the next day.
25 March 2026
Reply from Pest Control Direct
Thank you for your kind review. We're always happy to help and truly appreciate your custom this past year.
Well made rat traps
Well made rat traps. Successful on the first night but second rat is now wary so I'm going to have to change the bait. Very happy with the seller communications .
29 March 2026
Reply from Pest Control Direct
Thank you for your review. These traps are one of the best on the market, so we're pleased to hear you're happy with them. Rats are very clever animals and like you have said, can become wary of the traps. We suggest baiting it without setting the trap and allowing the rat to eat from it a couple of times, so that it becomes more comfortable with the trap. Once they are comfortable, set the trap and try again. If you'd like any advise, don't hesitate to call.
Efficient and friendly
27 March 2026
Reply from Pest Control Direct
Thank you for your review. We appreciate your feedback and are always happy to help.
Reply from Pest Control Direct
Thank you for your kind feedback. We pride ourselves on advising customers to the best of our ability and are always happy to help.
"Excellent Customer Service"...easy to…
"Excellent Customer Service"...easy to order online and quick delivery !!
25 March 2026
Reply from Pest Control Direct
Thank you for your review. We're always happy to help.
My go to shop for moth killer.
25 March 2026
Reply from Pest Control Direct
Thank you for your review. Moths are a big problem for a lot of people, and we're always available to help advise on the best solutions.
excellent price for Earthcom odour removal bags
An excellent price for the Earthcom odour removal bags and very prompt delivery. We're pleased with the effectiveness of the product - as others have said, 3 bags per room are needed to remove the smell, which we're most grateful for!
25 March 2026
Reply from Pest Control Direct
Thank you for your review. These are a customers favorite in removing many different types of odours.
Always a great service and fast…
Always a great service and fast delivery, would highly recommend 👌
24 February 2026
Reply from Pest Control Direct
Thank you for your review.
Swift and hassle free service
Swift and hassle free service, with quality products as promised!
23 February 2026
Reply from Pest Control Direct
Thank you for your review. We're appreciate your feedback and are pleased to hear we could offer you a good service.
My favourite pest control specialists!!
23 February 2026
Reply from Pest Control Direct
Thank you for your kind review. We pride ourselves in giving the best advice we possibly can to help all of our customers with their pest infestations.
Helpful and knowledgeable
Ryan was helpful and knowledgeable individual, not only set whatever traps he considered required, he also advised ourselves how to protect our property against a recurrence.
22 February 2026
Reply from Pest Control Direct
Thank you for your review. These are very effective at stopping rodents from climbing up drain pipes.
Reply from Pest Control Direct
Thank you for your feedback. We're pleased to hear we provided a good service.
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