Perricone MD Reviews 

1,570
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 322 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, often describing them as excellent and divine. Many appreciate the quick and reliable delivery service, with orders arriving promptly and well-packaged. The overall service, including ease of ordering and communication, is frequently highlighted as excellent and satisfying. However, some customers noted issues with missing promised items or gifts. A few also reported orders arriving damaged, containing incorrect products, or including expired items. Additionally, some reviewers mentioned difficulties with customer service responsiveness or resolving order-related problems.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the effectiveness of the skincare... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the exceptional skincare products and... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction with the fast, reliable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shampoo and conditioner is excellent. It smells devine and my hair feels richer and thicker. Super shiny. I can thoroughly recommend it. It is up there with the best hair care brands. My on... See more

Company replied

Rated 4 out of 5 stars

I have purchased the Neuropeptide Duo. I have already used the Neuropeptide Deep Crease Serum and it is excellent. I'm hoping for similar results from the Eyelid Lift Serum. On this occasion, the prod... See more

Company replied

Rated 4 out of 5 stars

The hardest thing about dealing with Dr Perricone is the lack of human contact: there is no way to feel confident about ordering a product which might or might not suit me and not see the product befo... See more

Company replied

Rated 5 out of 5 stars

Honestly, 1st time using this product, I love it. I ordered the tinted moisturiser which is devine, the cleanser, eye gel, moisturiser with eye and it is all amazing. Lovely texture, great to apply, t... See more

Company replied


Company details

  1. Skin Care Clinic

Written by the company

Dr. Nicholas Perricone is a board-certified dermatologist, world-renewed anti-ageing expert, award-winning inventor, educator and philanthropist. He has developed a range of cosmeceuticals and nutritional supplements that effectively help to improve the health of the skin reduce wrinkles and heal sun damage, leaving you with a smooth and radiant complexion. "A life long passion for science is the foundation for my dedicated commitment to unlocking the secrets to healthy ageing. It has inspired me to discover and introduce revolutionary, breakthrough technologies that will forever transform the face of skincare" – Nicholas V Perricone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4-star
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1-star

Asks customers to review

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4.4

All reviews

(1,570)

314 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Poor customer service

Love the product I ordered however a brush should have been added to the order & it wasn’t. I’ve contacted via email & been told a brush was sent out 2 weeks later nothing has arrived. Contacted again to be told will have to investigate!! It’s now 3 weeks since my delivery & still no brush. As other have said it’s really frustrating that you can’t talk to a human only contact via email. Come on get your act together, great product but if you can’t solve customer problems it’s not worth it.

27 October 2025
Unprompted review
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 3 out of 5 stars

The masks I ordered arrived fairly…

The masks I ordered arrived fairly quickly but I paid an extra £2.50 for a gift bag which I never received

1 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

An item was left out of my order and I…

An item was left out of my order and I contacted the help line and they dealt with my query quickly and sent a replacement within days.

30 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Ordered items a number of times and the…

Ordered items a number of times and the service provided is one of the best I use quick updates and shipping the products are fantastic ♥️

1 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Quality products arrived quickly

Quality products arrived quickly

31 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

I received proof of delivery

I received proof of delivery, but it wasn’t my house!

1 November 2025
Perricone MD logo

Reply from Perricone MD

Hello Chrissie,

We regret that the delivery confirmation was not to your address. We'll investigate this issue right away for you.

A message has been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

Easy to order and quick delivery

Very easy to place an order on line and I got a good discount code via Facebook advert. My makeup was posted extra quick and arrived within a few days. Well packaged too.

30 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 2 out of 5 stars

New highlighter, bronzer, blush very disappointing

I purchased the trio of new bronzer, blush and hide lighter. I am a huge fan of Perricone products but this one I really do not like. Hardly any colour in any of them save maybe the highlighter and as a result I ran around with a layer of sticky shiny on my face that didn’t serve any purpose other than sticking my hair on my face in the most uncomfortable and annoying way. Will never purchase agsin and cannot recommend. As always rapid dispatch, great full size mask as gift.

17 October 2025
Perricone MD logo

Reply from Perricone MD

Hello Ben,

We appreciate you sharing your experience with the bronzer, blush, and highlighter trio. We're sorry to hear the colors weren't as expected and the product's texture caused discomfort. We value your feedback and will share it with our team for review. We're glad you appreciated the dispatch speed and gift.

A message has been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

Always happy with Perricone MD products…

Always happy with Perricone MD products great quality and last for ages

30 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Delivery came really quickly

Delivery came really quickly, first impression of the product is it’s very hydrating and I’m going to enjoy it, wish it wasn’t so expensive, I’ll wait and see if I see any results but I like it on first use

29 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Received my main order but still…awaiting the “small bag” offer I paid for

Received my main order but still awaiting the “small bag” offer I paid for

29 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

Excellent

Really quick service. Excellent packaging and good communication

29 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Shocking never ever again… falsely…

Shocking never ever again… falsely saying free gifts and low n behold nothing in parcel!!!
To try and get some response from your so called customer service agents….
Nothing…
And it’s still ongoing
As I said and will tell everyone never to shop with you!!!!

28 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

We regret that you did not receive the advertised gift with your order and that you've had trouble reaching our customer service team. We appreciate your feedback a message has now been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

Super fast

Super fast. Upgraded to next day delivery with no extra charge

26 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Exactly as described

Exactly as described, great price, quick delivery, thanks

20 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Best product for sensitive skin

Love This product . Only one which suits my very sensitive skin

19 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Fabulous products

Love, love, love Perricone products. Not only are they filled with incredible ingredients they really do what they say on the tin so to speak. Fabulous.

17 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

I just love these products ….

I just love these products ….. they do exactly what they’re meant to do … well worth the investment

12 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great products

Great products !
Next day delivery !

15 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Very good service

Very good service! Happy with my purchase and would definitely recommend and buy from again 😊

11 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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