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Pero Reviews 

288
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service and straightforward ordering process. Many people highlight the quick and reliable delivery, often noting products arrive well-packed. The products are consistently described as high quality, with many pets loving the food. Reviewers frequently mention the food's positive impact on their pets' health, including resolving sensitive stomachs and improving coat condition. Many consumers appreciate that the food is well-received by even fussy eaters, offering great value for money.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Delivery service

Consumers express satisfaction with the delivery service, frequently highlighting its speed and efficiency.... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the food as excellent, good quality, and... See more

Order

Customers had positive experiences with order, consistently praising the easy and straightforward ordering... See more

Service

Users describe positive interactions with service, consistently highlighting excellent customer service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

really quick delivery, so far product and price are extremely fair. I was a little surprised at the small size of the pellets but its not a deal breaker. I was looking for a realistic alternative, c... See more

Company replied

Rated 5 out of 5 stars

Excellent service with easy to use order system and very fast delivery. Really impressed and their products are well received by the dogs who are looking well and forward to their mealtimes. The... See more

Company replied

Rated 5 out of 5 stars

Great food with high quality ingredients. I struggled to find a food that didn’t upset my dogs sensitive tummy. This is perfect. My three Fox Red Labrador’s & Cavachon all love their grain free option... See more

Company replied

Rated 5 out of 5 stars

Pero premium always good food, especially for fussy dogs. 2kg bag perfect for smaller dogs or individual animals. Idiot proof website and ordering. Good price for the product. Been using Per... See more

Company replied


Company details

  1. Pet Supply Store
  2. Animal Feed Store
  3. Pet Store

About Pero

Written by the company

Pero was originally developed as a result of our own dogs being reluctant to eat any available mainstream brands in the 1980’s.

Having had enough of this problem, we took matters into our own hands and started blending our own natural dog foods, which became a massive hit with our dogs. We soon recognised the demand for an all natural completely balanced dog food, thus Pero was born. Today, the range includes 14 unique recipes, each offering a variety of flavours and formulas to meet the diverse needs of all dogs. These recipes are free of artificial colours, additives, or preservatives, and are loved by dogs all over the UK. We provide free next-day delivery on all orders over £25, along with exclusive discounts on multi-bag and subscription purchases. Plus, you’ll earn reward points with every order, which can be redeemed for even greater savings!

Contact info

Promotion box for Pero

Trial Packs now available

2kg bag, free treats & £10 off your next purchase with every pack!

4.9

Excellent

TrustScore 5 out of 5

288 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(288)

144 reviews in the last 12 months

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Rated 5 out of 5 stars

Pero fussy eater

Pero fussy eater on a subscription which means Bud won't run out of food and he loves the taste! Good value product with quick delivery.

31 January 2025
Pero logo

Reply from Pero

Thanks Alan, glad to hear Bud is enjoying his Fussy Eater!

Rated 5 out of 5 stars

Pero the best

I've been buying Pero food for about 18 years. Excellent service every time. Quick, efficient delivery. Ardderchog.

29 January 2025
Pero logo

Reply from Pero

Diolch Elin, Gret i glywed eich bod wedi bod gyda ni am mor hir!

Rated 5 out of 5 stars

Excellent

Easy to order online, quick delivery, excellent service.

23 January 2025
Pero logo

Reply from Pero

Thanks for the review Julie!

Rated 5 out of 5 stars

Best dog food

We have been using pero dog food for our Labradors for over 15 years. All natural, giving our Labradors everything they need. Delivery is quick and easy!

26 January 2025
Pero logo

Reply from Pero

Thanks for the review Nyree, awesome to hear that your Labs have been enjoying Pero for all those years!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, very easy to deal with.

9 January 2025
Pero logo

Reply from Pero

Thanks for the review, Jane!

Rated 2 out of 5 stars

Trip to the vets ..

Decided to purchase directly from pero as our local pet shop was out of stock of our dogs favourite dog food.
We recently switched our dog to the pero fussy eater gold kibble after trying the 2kg bags we ordered a 12kg bag.
After waiting nearly a week for delivery we chased up our order with customer service who couldn't answer what the delay was ? And was told they would get back to us as they needed to check with the warehouse? When we followed this up we was told we would be sent out with no reason given for the delay?
After receiving the food we opened the 12kg bag and noticed that the food was sticky oily and greasy Not how we had found previous 2kg bags
Anyway gave our labrador 320g in 2 160g portions, unfortunately after we gave her the final part of her dinner she was really sick which continued for the next couple of days, we contacted our vet who advised not to feed her anymore of the new food? And also to contact the supplier as there could be something wrong with the batch?
After again contacting customer services we was advised to just send an email with pictures which we did? With no advice or concern. Since then we haven't received any acknowledgement or reply or advice to our email

14 September 2023
Unprompted review
Rated 5 out of 5 stars

FABULOUS

This company and its dog food is absolutely excellent! I was previously feeding my two labradors on Millies Wolfheart, however the price increased dramatically and I was no longer able to afford it. I used All About Dog Food to look for different kibble and came across the Truline Fish Variety by Pero Pet Food. The nutrition rating is amazingly high (actually higher than the Millies Wolfheart food they were previously on), it has a high meat content, the packaging is clearly labelled and best of all it doesn't break the bank! I usually buy 12kg bags from Pets at home as it is typically cheaper than buying from Pero directly and im able to collect within a few hours, nevertheless, when i have ordred direct from Pero the process has been quick and easy and i have never had any issues. The kibble its self is a great size so i don't have to worry when feeding it to the dogs and i was also shocked to find that it does not stink like other kibbles i have fed them!

10/10 recommend this!

27 May 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous product and online servicr

Stumbled across some Pero High meat, gluten free dog food whilst on holiday in Wales. Really impressed. Not only does it seem to agree with both my dogs’ digestive systems, there is a “one size fits all”. As I’ve two dogs, one big one small I was used to buying two lots of dog food with small and large kibbles! No more! Pero’s is all I need. I feel confident that my dogs are getting all the nutrients they need, they love the taste and without being too graphic, stools are just as they should be!

Was so happy I placed an online order, which was a swift, no nonsense procedure and feel this is the start of a long relationship with Peros.

8 January 2022
Unprompted review
Show reviews in all languages. (288 reviews)

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