really quick delivery, so far product and price are extremely fair. I was a little surprised at the small size of the pellets but its not a deal breaker. I was looking for a realistic alternative, c... See more
Company replied
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Review summary
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Excellent service with easy to use order system and very fast delivery. Really impressed and their products are well received by the dogs who are looking well and forward to their mealtimes. The... See more
Company replied
Great food with high quality ingredients. I struggled to find a food that didn’t upset my dogs sensitive tummy. This is perfect. My three Fox Red Labrador’s & Cavachon all love their grain free option... See more
Company replied
Pero premium always good food, especially for fussy dogs. 2kg bag perfect for smaller dogs or individual animals. Idiot proof website and ordering. Good price for the product. Been using Per... See more
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Company details
About Pero
Written by the company
Pero was originally developed as a result of our own dogs being reluctant to eat any available mainstream brands in the 1980’s.
Having had enough of this problem, we took matters into our own hands and started blending our own natural dog foods, which became a massive hit with our dogs. We soon recognised the demand for an all natural completely balanced dog food, thus Pero was born. Today, the range includes 14 unique recipes, each offering a variety of flavours and formulas to meet the diverse needs of all dogs. These recipes are free of artificial colours, additives, or preservatives, and are loved by dogs all over the UK. We provide free next-day delivery on all orders over £25, along with exclusive discounts on multi-bag and subscription purchases. Plus, you’ll earn reward points with every order, which can be redeemed for even greater savings!Contact info
Unit 4 Penygroes Industrial Estate , LL54 6DB, Penygroes, United Kingdom
- 01690710457
- info@pero-petfood.co.uk
- pero-online.co.uk
Trial Packs now available
4.9
Excellent
288 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Customer service/Support are excellent
Customer service/Support are excellent. Very helpful. I have had to request early and late delivery on my order with no hassle and my orders have been delivered the next day.
14 March 2025
Reply from Pero
Thanks for the review John!
Our Dog loves the food
3 times we have ordered the bags of food & 3 times we have received it within a couple of days. The food is very goos quality and sent in well sealed water tight bags. The fact that our dog loves the food makes whole experience one of positivity.
4 March 2025
Reply from Pero
Thanks for the great review Martyn!
Shopping is easy
Shopping is easy. The website is straightforward to use and the products clearly illustrated and described, including nutritional information. Shipping is also speedy and unfussy, given that I live in the Highlands and many companies either won't deliver or charge extra. All in all a very good company.
5 March 2025
Reply from Pero
Thank you for the awesome review Donna!
Reply from Pero
Thanks Jan!
Easy to order, excellent service
Easy to order, quick delivery, very pleased.
Food exceptional suits both our dogs better than previous food. Good value for a 'super premium' food.
5 March 2025
Reply from Pero
Thanks Robin!
Quality food, quick delivery
Extremely quick delivery, fantastic quality dog food, easy repeat subscription service and the only food suitable for my dog with EPI
11 March 2025
Reply from Pero
Thanks Laura!
Over the moon
Over the moon with my order. My dog is extremely fussy and I bought the Staffy dry food and fussy eater trial packs and he loves them both! Will definitely be ordering again!
3 March 2025
Reply from Pero
Thanks for the review Jo, we're so happy your fussy pooch is loving the food!
Pero is 5* al day long however their…
Pero is 5* all day long however their chosen delivery carrier is only a 1*
10 March 2025
Reply from Pero
Thanks for the review Jenni, please email us on info@pero-petfood.co.uk to discuss any problems you have with our carrier and we'll try our best to get it fixed for you!
Good quality dogs look great
Easy to order, arrives quickly, good value. Any problems the customer service is great
25 February 2025
Reply from Pero
Thanks for the review Jane!
Excellent dog food
Excellent dog food, good quality, reasonably priced, my dog loves it. Also, the delivery is excellent, really quick.
4 March 2025
Reply from Pero
Thanks for the review Ana!
Once again a brilliant service and…
Once again a brilliant service and competitive pricing oh yeah and my dog loves it
3 March 2025
Reply from Pero
Thanks Deborah!
Brilliant food
Brilliant food, you know you are feeding your dogs good quality kibbles. Excellent ordering and delivery service. Highly recommended.
26 February 2025
Reply from Pero
Thanks for the review Alison!
Reply from Pero
Thanks Julie!
Excellent reliable company and my 3…
Excellent reliable company and my 3 border collies love the food which is very reasonably priced. Thank you 😊
18 February 2025
Reply from Pero
Thanks Alfred!
Excellent food and service.
Excellent service over the years. The food speaks for itself, our chocolate labrador lived to a grand old age of 18 years old. Our black lab who is also on pero food is 14yrs old and doing very well. Diolch yn fawr am y gwasanaeth ar bwyd bendigedig. Da ydi gweld cwmni cymraeg lleol yn gwneud mor dda.
21 February 2025
Reply from Pero
Diolch yn fawr Gwawr, gret i glywed fod eich lab yn 'neud yn dda ar Pero!
The product ordered (Low Calorie &…
The product ordered (Low Calorie & Gluten Free - Salmon & Brown Rice 2Kg Trial Pack) is still being assessed. Our Jack Russell, a fussy eater, usually finishes her daily allowance within 24 hours - which is a better rate of consumption than the dog-food we previously used.
It also seems to be working in terms of weight control. So far, therefore, no complaints about the actual product.
However, the DPD Express delivery was slightly disappointing - taking 4 days to arrive (although that did include a weekend).
11 February 2025
Reply from Pero
Thanks for the review! We apologies for the delay of your delivery, our offices are closed over the weekend so normally this will happen if the order was placed Friday P.M. Happy to hear your Jack Russell is enjoying the food :D
Always delivered quickly and delivery…
Always delivered quickly and delivery driver put package in my house as it’s real heavy
10 February 2025
Reply from Pero
Thanks for the review Natalie!
Reply from Pero
Thanks for the review!
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