Perfumefly Reviews 

19
•
TrustScore 4.5 out of 5

4.4

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Company details

  1. Perfume Store

Written by the company

PerfumeFly is a Florida-based, family-owned fragrance business founded in 2021. We specialize in sourcing and distributing authentic brand-name perfumes, working with trusted suppliers and partners to ensure quality, reliability, and transparency. As a growing company, we focus on building long-term relationships with our customers and business partners. We value responsible brand representation and carefully align with our partners’ standards to deliver a consistent and positive customer experience. Supported by a dedicated team and a customer-focused approach, we serve clients efficiently across multiple markets. Integrity, professionalism, and attention to detail guide everything we do. Our goal is simple: to provide genuine fragrances, dependable service, and partnerships built on trust. Contact us today to explore collaboration opportunities.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(19)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

I really enjoyed the fast service and…

I really enjoyed the fast service and my perfume was delivered on time.

1 October 2026
Perfumefly logo

Reply from Perfumefly

Dear Customer,

Thank you so much for your positive review!

We're delighted to hear that you enjoyed our fast service and that your perfume arrived right on time. Providing a smooth and reliable shopping experience is always our priority, and we truly appreciate your trust and support!

We look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

Rated 1 out of 5 stars
Perfumefly logo

Reply from Perfumefly

We sincerely apologize for the inconvenience caused by your order.

We have been in direct contact with you and are pleased that we were able to resolve the issue together. As part of our agreed resolution, we have issued a partial refund.

We appreciate your patience and understanding, and we remain committed to providing the best possible customer experience.

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

Love this scent

Love this scent, and so hard to find. It’s discontinued, however found it here. Good price too!

31 July 2026
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Reply from Perfumefly

Thank you so much for your wonderful review!

We're delighted to hear that you found your favorite discontinued fragrance at Perfumefly and that you're happy with the price. Your satisfaction means a lot to us, and we truly appreciate your support!

We look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

I cannot find this Grass perfume…

I cannot find this Grass perfume anymore in the store so was thrilled I could find it at Perfumefly. It came fast and was packaged safely to not break.

1 June 2026
Perfumefly logo

Reply from Perfumefly

Dear Customer,

Thank you so much for your kind review!

We're thrilled that you were able to find your favorite Grass perfume at Perfumefly! It's wonderful to hear that your order arrived quickly and was carefully packaged. Your satisfaction means a lot to us, and we truly appreciate your trust and support!

We look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

Great

Great. Everything went fantastic.

4 May 2026
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Reply from Perfumefly

Dear Customer,

Thank you so much for your positive feedback!

We're delighted to hear that everything went smoothly and that you had a fantastic experience with Perfumefly. Your satisfaction is our top priority, and we truly appreciate your support!

We look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

I purchased Jo Malone here

I purchased Jo Malone here . I love my diffuser

13 May 2026
Unprompted review
Perfumefly logo

Reply from Perfumefly

Dear Customer,

Thank you so much for your lovely review!

We're delighted to hear that you're enjoying your Jo Malone diffuser! It's wonderful to know that you're happy with your purchase. We truly appreciate your trust and support and hope to welcome you back to Perfumefly soon!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

Fast service

2 March 2026
Perfumefly logo

Reply from Perfumefly

Dear Customer,

Thank you for your positive feedback!

We're happy to hear that you were satisfied with our fast service. We truly appreciate your support and look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

Fast shipping and smooth delivery

Fast shipping and smooth delivery

27 February 2026
Unprompted review
Perfumefly logo

Reply from Perfumefly

Dear Customer,

Thank you so much for your positive review!

We're delighted to hear that you were happy with our fast shipping and smooth delivery. Providing a great shopping experience is our priority, and we truly appreciate your trust and support!

We look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

Good service and prompt

Good service and prompt

13 February 2026
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Reply from Perfumefly

Dear Customer,

Thank you so much for your positive feedback!

We're delighted to hear that you were satisfied with our service and prompt delivery. Your satisfaction means a lot to us, and we truly appreciate your support!

We look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

I love the product

I love the product , will be back soon

10 February 2026
Unprompted review
Perfumefly logo

Reply from Perfumefly

Dear Customer,

Thank you so much for your wonderful review!

We're thrilled to hear that you love your purchase! Your satisfaction means the world to us, and we truly appreciate your kind words and support.

We look forward to welcoming you back to Perfumefly soon!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

I purchased old navy cologne drift for…

I purchased old navy cologne drift for myself. Fast and easy transaction.

16 February 2026
Unprompted review
Perfumefly logo

Reply from Perfumefly

Dear Customer,

Thank you so much for your positive review!

We're delighted to hear that you had a fast and easy shopping experience with Perfumefly. We hope you're enjoying your Old Navy Drift cologne! Your satisfaction means a lot to us, and we truly appreciate your trust and support.

We look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

All in one place

All in one place. This is what I actually needed. I've already placed couple of orders, and the support was super smooth. Got my packages looking great, and smelling perfect. Thank you!!

8 February 2026
Unprompted review
Perfumefly logo

Reply from Perfumefly

Dear Customer,

Thank you so much for your wonderful review!

We're thrilled to hear that you've had such a great experience with Perfumefly! It's fantastic to know that you found everything you needed in one place, enjoyed our customer support, and received your orders in perfect condition.

We truly appreciate your continued trust and support, and we're grateful to have you as a valued customer!

We look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

Good support

Good support , I had my package delayed by carrier but support provided quick update and now I enjoy my rabanne cologne. Thanks

28 January 2026
Unprompted review
Perfumefly logo

Reply from Perfumefly

Dear Customer,

Thank you so much for your kind review!

We're happy to hear that our customer support team was able to assist you quickly and keep you updated during the shipping delay. We truly appreciate your patience and understanding, and we're delighted that you're now enjoying your Rabanne cologne!

Thank you for choosing Perfumefly. We look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

5 star experience

I got my favorite Nusuk perfume here and the delivery was fast

10 February 2026
Unprompted review
Perfumefly logo

Reply from Perfumefly

Dear Customer,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you found your favorite Nusuk perfume at Perfumefly and that your order arrived quickly. Your satisfaction means a lot to us, and we truly appreciate your trust and support!

We look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

I was skeptical at first because of the…

I was skeptical at first because of the prices, but they exceeded my expectations. Everything was handled professionally and smoothly. Highly impressed.

29 January 2026
Unprompted review
Perfumefly logo

Reply from Perfumefly

Dear Customer,

Thank you so much for your wonderful review!

We're thrilled to hear that we exceeded your expectations and earned your trust! Providing great prices, quality products, and a smooth, professional shopping experience is what we strive for. Your kind words mean a lot to our team, and we truly appreciate your support!

We look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

Didn't take long to get it and I like…

Didn't take long to get it and I like the perfume thanks for the fast shipping

26 January 2026
Perfumefly logo

Reply from Perfumefly

Dear Customer,

Thank you so much for your positive review!

We're delighted to hear that your order arrived quickly and that you're enjoying your new perfume! Providing fast shipping and a great shopping experience is always our priority. We truly appreciate your trust and support!

We look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

A+ experience

It's very hard to find Gap Factory perfumes anywhere online for unknown reasons. I finally came across perfumefly.com and they have a full line of gap perfume fragrance. They shipped items very fast to me and it smells amazing

25 January 2026
Unprompted review
Perfumefly logo

Reply from Perfumefly

Dear Customer,

Thank you so much for your wonderful review!

We're thrilled to hear that you found your favorite Gap Factory fragrances at Perfumefly! It's great to know that you were happy with our selection, fast shipping, and the amazing scents. Your satisfaction means a lot to us, and we truly appreciate your trust and support!

We look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

Rated 5 out of 5 stars

Perfume fly is great source for Rue 21

I’ve been looking for Rue21 cj black long time to purchase online and legitimate products. I took a risk of buying from this website and it came fast and authentic

23 January 2026
Unprompted review
Perfumefly logo

Reply from Perfumefly

Dear Customer,

Thank you so much for your wonderful review!

We're thrilled to hear that you finally found your long-awaited Rue21 CJ Black fragrance at Perfumefly! It's great to know that your order arrived quickly and that you're happy with the authenticity of your purchase. We truly appreciate you giving us a chance and trusting our store!

We look forward to serving you again!

Best regards,
Perfumefly Customer Support Team

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