I like the 357 club so far. I'd give performance golf a 5 based on the club but the automatic subscription charge that i didn't know about knocks them down a bit. They were good about cancelling these... See more
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Review summary
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Always quick to respond and very helpful with clear instructions to help resolve any issues. Most importantly, a great ambassador to help you get whatever you need sent out right away! High quality p... See more
Company replied
Had an amazing experience with my 357 - suddenly felt confident on the long fairway shots where my 3 wood / hybrid / driving iron failed me regularly. So I invested in the 359 - very 1st shot I used... See more
Company replied
I contacted PG regarding obtaining a head cover to the PG putter I had purchased. I lost the original on the course somewhere. I got a quick response from PG’s customer service. They asked me for a... See more
Company replied
Contact info
2637 E Atlantic Blvd #42821, 33062, Pompano Beach, United States
- support@performancegolf.com
- performancegolf.com
4.2
Great
3K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I ordered the 357 golf club for my…
I ordered the 357 golf club for my husband's birthday in August. When he received the club he was very pleased with it. It has not made him a perfect golfer but it has made him a happy golfer. Sadly we live in north dakota and golf is not an option right now. But when warm weather comes again he will be happy. Thank you.
12 February 2026
Unprompted review
Reply from Performance Golf
I love hearing that your husband was happy with his 357 club, even if it hasn’t turned him into a “perfect golfer” just yet. Honestly, being a happy golfer is what it’s all about, and it sounds like the club has already brought some joy to his game.
I can imagine how tough it must be in North Dakota when the weather keeps you off the course, but I bet that just makes the anticipation for spring even sweeter. When the warm days roll back around, he’ll be ready to enjoy that club all over again.
We’re grateful you chose Performance Golf to be part of his birthday surprise—it’s wonderful to know we could play a small role in making his day special.
Cancellation of Free Trial
I had bought a Click Stick product and when I decided to cancel my free trial period on the Performance Golf site they were very courteous and quickly stopped my trial before any billing.
12 February 2026
Unprompted review
Reply from Performance Golf
I’m really glad to hear our team treated you with courtesy and made the cancellation quick and easy. That’s exactly how we want every interaction to feel—simple, respectful, and with no stress on your end.
It means a lot that you noticed the effort, because we truly care about making sure you feel valued whether you’re trying something new or deciding to step away. Thank you for trusting us with your Click Stick purchase and for taking the time to let us know how things went—it’s feedback like yours that keeps us motivated to keep that friendly touch in everything we do.
Awesome service
Awesome service. Very genuine and friendly honest people. Product was exactly as described. I love it.
13 February 2026
Unprompted review
Reply from Performance Golf
That makes my day to hear! We put a lot of heart into making sure every golfer feels taken care of, so knowing the service and product hit the mark for you means the world. I’m thrilled you love it—and don’t forget, every club comes with a free training video to help you unlock its full potential and really dial in your swing.
Never fails!
PG support is prompt, professional and helpful. Never fails.
12 February 2026
Unprompted review
Reply from Performance Golf
That’s such a wonderful compliment—thank you! We take a lot of pride in being there for golfers quickly and with genuine care, so hearing that our support “never fails” really means a lot. It’s like having a good caddie by your side: reliable, professional, and always ready to help you make the right move.
Purchased a club
Purchased a club. then noticed i was receiving unauthorized charges. numerous emails and phone calls take days/weeks for a return call. when speaking to a representative they claim i authorized and would not remove charge. mor calls and emails where somebody indicated that if i tried the subscription for 30 days and did not want they would issue a refund. have been trying to contact for days with no return calls. this company is a sham and i would advise not to do business with them
10 October 2025
Unprompted review
Reply from Performance Golf
I hear you, and I want you to know we’re taking this seriously. We’d love to get this resolved for you as quickly as possible. To do that, we just need a little help locating your account—could you share the email address, phone number, or order number tied to your purchase? Once we have that, we can dig in right away and make sure everything is set right.
We truly value your trust, and I want to make sure you feel taken care of here. What’s the easiest detail for you to provide so we can get started?
I have not used performance golf and…
I have not used performance golf and perhaps will not but I have been super impressed with how they handled a fraudulent payment on my card that was used to purchase some goods .
a quick response and active investigation led to the goods not being delivered and payment refunded to my card !
Excellent costumer service even when not actively using !
7 February 2026
Unprompted review
Reply from Performance Golf
That means a lot—thank you for sharing that experience! Even though you haven’t used Performance Golf directly, I’m so glad our team was able to step in quickly and protect you when that fraudulent charge showed up. We take situations like that seriously, and it’s wonderful to hear that the fast response and refund gave you peace of mind.
It’s kind of like having a good caddie—you may not be swinging the club, but you know someone’s watching out for you and making sure things go smoothly. I’m really happy we could leave you with such a positive impression.
I purchased from Performance Golf the…357
I purchased from Performance Golf the 357 club. The sale price was $150 and they charged my credit card $299. It is difficult trying to talk to a case manager and getting a refund. I had to cancel my credit card because they keep charging my card. I am sorry I ever purchased the club. They advertise a full refund if you’re not happy with your purchase that’s a joke.
23 December 2025
Unprompted review
Reply from Performance Golf
We’d love to get your refund processed right away—it’s important to us that you feel taken care of.
To make sure we can locate your account quickly, could you share either the email you used to order, your phone number, or your order number? Any one of those will do, and once we have it, we’ll get your refund moving ASAP.
Thanks for giving us the chance to make this right—we’ll take care of you.
Login Problem
Had a problem logging in, contacted customer service and was sorted out within 5 minutes. Excellent service.
6 February 2026
Unprompted review
Reply from Performance Golf
That’s awesome to hear! We’re so glad you reached out and that our team could get you back in the swing of things so quickly. Five minutes flat—that’s the kind of smooth service we aim for every time. Thanks for sharing your experience, it really makes our day to know we could help you out without any hassle.
SCAM-SCAM-SCAM
SCAM - SCAM - SCAM!!! If you want a golf club, buy it in a store. Bought a golf club as a Christmas gift. When I ordered it the lady mentioned a 30-day free trial membership. I said "NO, cancel the golf club - I do not want it if I have to cancel a membership that I already know I DO NOT WANT." After much discussing, the lady assured me that she had "HANDLED IT" and I would "NOT NOT BE ENROLLED IN THE FREE TRIAL MEMBERSHIP." Fast forward to Jan 1, 2026: credit card was charged for membership. Attempted to contact someone on Jan 3, 6, 11, 13 and 14 and left msgs with customer support and billing. No response. Decided to wait and see when happened in Feb. Sure enough, Feb 1, 2026 I was charged again. Sales lady flat out LIED!!! I still have NOT been able to cancel. Seems my only option is to cancel my credit card that I have had for years. PLEASE... DO NOT PURCHASE ANYTHING FROM THIS COMPANY... NO MATTER WHAT THEY TELL YOU!!!
18 December 2025
Unprompted review
Reply from Performance Golf
I checked into your order and saw it came with a 14-day trial to Scratch Club, which is totally optional and easy to cancel anytime through the Performance Golf App. No worries—we’ve already taken care of it for you, cancelled the trial, and sent a $58.00 refund back to your card. You’re all set, and there won’t be any more charges moving forward.
After purchasing the 357 and the 359, you won’t be disappointed!
After purchasing the 357 and having a great experience with the club, I then purchased the 359. Again I nad great success.. if you are looking for an easy club to hit, I certainly recommend these two clubs. Now I purchased the THRIVER in hopes of having the same result. Time will tell because being a senior golfer, ever day getting out of bed will determine if I can play that day. I plan on playing this weekend so maybe I can give you a positive update on that club.😇😇😇
4 February 2026
Unprompted review
Reply from Performance Golf
Love this update! It’s fantastic to hear how much success you’ve had with the 357 and 359—those clubs are built to make the game feel easier, and it sounds like they’ve really delivered for you. The THRIVER is a smart next step, and I can’t wait to hear how it performs for you once you get it out on the course this weekend. As a senior golfer, you’ve got the right mindset—play when you can, enjoy every swing, and let the clubs do the heavy lifting. Wishing you a smooth round and hoping you’ll be back with another positive story soon!
These people are amazing.
These people are amazing.
Not just their great products, but if there is ever an issue they are on to it immediately with both efficiency and real friendliness. So appreciated in our online world.
7 February 2026
Unprompted review
Reply from Performance Golf
You just made our day with that! We put a lot of heart into both the clubs and the customer care, so hearing that you felt the friendliness and efficiency really means the world. In an online world where things can feel impersonal, we want every interaction to feel like you’re chatting with a friend who’s got your back. Thanks for sharing this—it’s exactly the kind of feedback that keeps us motivated and smiling.
Blood sucking scam.
This place is like the eagles song Hotel California. You can shop once but you can never quit getting charged. The customer service rarely answers the phone and if they do, they’ll promise to call you back but good luck with that. Charge after charge after charge. All I wanted was a single club I guess I’m locked into a lifetime membership that I’ll never use. DO NOT PURCHASE ANYTHING FROM THEM!!!!!
6 February 2026
Unprompted review
Reply from Performance Golf
I want you to know we’ve already taken care of it. We’ve successfully refunded the $299.00 back to your card and cancelled the PG1 subscription, so you won’t see any more charges moving forward. PG1 is always completely optional, and if you ever decide you don’t want to continue, it can be easily managed or cancelled anytime through the Performance Golf App.
Deceptive sales practice
Just bought one golf club. Then the high pressure sales calls and email started (more than 100 mails and 24 calls over the past seven weeks). They also charged me for a monthly membership (that I did not sign up for) of $29.00 plus tax, per month.
6 February 2026
Unprompted review
Reply from Performance Golf
I hear you, and I want to make this right for you. We’d be glad to refund the $29 charge and also remove your email from our marketing list so you won’t receive any more unwanted messages. To get that done, we just need a little help locating your account—could you share your email address, phone number, or order number? Once we have that, we’ll take care of everything quickly.
MONTHLY MEMBERSHIP FOR ???????
What's up with a monthly charge for a membership I did not purchase? Like the club, but not worth the trouble of dealing with trying to cancel something I did not want or purchase. Calls are not returned even though Customer Service rep indicated they would return the call, twice! I have spent two days calling and two days waiting for the return. Being snowed in makes the wait easier!!
So, I am guessing a refund for two months of nothing is out of the question.
4 February 2026
Unprompted review
Reply from Performance Golf
I understand, and it shouldn’t feel like such a hassle. To make sure we can prioritize your case and get this sorted quickly, could you please share the best phone number for us to call you on? We’d also like to check your account in advance, so if you can provide the email address tied to your purchase, we’ll be ready to move forward with the refund and cancellation right away.
Once we have those details, we’ll make sure you don’t have to keep chasing us around and can get back to enjoying your club without the stress.
I had to tell quite few telemarketers…
I had to tell quite few telemarketers that I would cancel my order if they called again. I am ready to send ut back just because of the over the top sales pressure. Forget this company. If they have to put the much pressure on you, it's a good bet they're product is crap.
4 February 2026
Unprompted review
Reply from Performance Golf
I hear you, and understand that the sales pressure left you feeling that way—it’s definitely not the experience we want for our customers. I’ve already removed your email address from our promo list, so you won’t be receiving any more marketing messages from us.
I truly appreciate you giving us the chance to make this right, and I hope the product itself brings you the value you were looking for.
Their customer service is awesome and…
Their customer service is awesome and very helpful!
3 February 2026
Unprompted review
Reply from Performance Golf
We’re thrilled our customer service team was able to make things easy and helpful for you. Thanks for sharing such kind words—it really means a lot to us, and we’re excited to keep supporting you on your golf journey!
Problem with the Launch Deck
I had a problem with the Launch Deck I purchased, and got quick help and excellent resolution and customer service. Very satisfied with the service!
2 February 2026
Unprompted review
Reply from Performance Golf
We're really glad our team was able to jump in quickly and get everything sorted out for you. Nothing makes us happier than knowing you’re satisfied and back to enjoying your Launch Deck. Thanks for sharing your experience—it means a lot to us!
Be careful
Be careful, they will hound you to death. Also watch any subscriptions they offer. was charged for 2 months on something I said I didn't want from the start. Spent 30 minutes to get in touch with someone to make sure everything got cancelled. I thought it was going to be a easy experience just to buy a golf club but not so much. after countless emails and phone calls hopefully everything will now be stopped.
2 February 2026
Unprompted review
Reply from Performance Golf
I want to reassure you that we’ve already cancelled those charges moving forward, and you won’t see any more subscription fees. We’ve also stopped promotional emails, so you can rest easy knowing everything has been taken care of.
Gail is very responsive and…
Gail is very responsive and communicates well. I appreciate Gail’s help.
1 February 2026
Unprompted review
Reply from Performance Golf
Gail really does a great job of making sure golfers feel supported, and I’m glad her responsiveness and clear communication made a difference for you. We’ll be sure to pass along your kind words—it’ll mean a lot to her.
I ordered the 357 with a senior shaft
I ordered the 357 with a senior shaft. After 1 round I realized I should have ordered regular shaft. I called customer service and was told to return my purchase and they would get the regular shaft club out immediately. Performance Golf did exactly what was promised. I LOVE the club but more importantly, Performance Golf Customer Service is FANTASTIC.
Mike Keveryn01
29 January 2026
Unprompted review
Reply from Performance Golf
Your kind words about our customer service mean a lot to the team. We take pride in making sure golfers feel supported, and it’s awesome knowing that came through for you. Enjoy every swing with your new club—it sounds like it’s already a perfect fit!
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