Perfect Glazing Reviews 

632
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the first-class service, highlighting the professionalism and efficiency from start to finish. Many people are extremely happy with the quality of the products, including windows and doors, noting their stunning appearance and solid craftsmanship. The staff, including sales and fitting teams, are frequently commended for being helpful, friendly, polite, and tidy, often leaving homes cleaner than they found them. However, some customers experienced issues with communication regarding design changes and unfulfilled promises from sales personnel, leading to frustration and delays. A few people also reported problems with follow-up appointments not being met and a lack of authentic documentation.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the professionalism, efficiency, and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Product

Customers consistently note positive experiences with product, expressing delight and satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish the whole process was seamless. Andy was there to answer any questions and ensure we were happy before commiting. On fitting day the team were on it and cleaned as they went meani... See more

Rated 5 out of 5 stars

First class service from start to finish. From Ed, salesman, through to Anthony and team who fitted windows/patio doors through the whole house . All work completed timeously to the highest standard .... See more

Rated 5 out of 5 stars

Amazing job - sales, surveyors, window fitters were excellent. Tradesmen extremely polite, tidy and professional. Quality, service & professionalism was great. Extremely happy with the end produc... See more

Rated 5 out of 5 stars

Got 9 windows good price. Installed by Liam and Jordan excellent workers, never stopped. Very friendly and they were very tidy. Ask for these guys to install your windows you wont be dissapointed. Af... See more

Company replied


Company details

  1. Window Installation Service
  2. Door Manufacturer
  3. PVC Windows Supplier
  4. Window Supplier

Written by the company

We are a Glasgow based manufacturer of high quality double glazed and triple glazed PVC Windows and Doors. Our factory and showroom are both located on Dixon Blazes Ind Estate,where you are welcome to pop in and browse. We are able to manufacturer in a huge range of styles, colours and sizes. Choose from Casement Windows, Tilt & Turn Windows, Slide &; Sash Windows, Patio Doors, French Doors and Composite Doors. We are able to offer fast lead times and quick turnarounds to accommodate the tightest deadlines. We also offer numerous finance options to help spread the cost of upgrading your home. Buy Now Pay Later and Interest free over 24 months are the most popular. In addition we offer a 10 year industry standard guarantee on all work that we carry out to give you complete peace of mind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

632 reviews

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4.7

All reviews

(632)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Double glazed door

I am very pleased with my new door. quality for price good. Fitter did a great job was very efficient and tidied up well. Would recommend

26 February 2024
Unprompted review
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Reply from Perfect Glazing

Thank you for leaving us a 5 star review!

Rated 5 out of 5 stars

Just perfect!

Just perfect! Very reasonable quote, much cheaper than other quotes I had, easy ordering and only around a month in total to complete the job from ordering to installation. The fitters, Stevie and Kier never stopped, not even for a cuppa! Fantastic workers! Everything kept clean and left immaculate. The windows and doors look fabulous and have made such a difference to the warmth in my flat. I can highly recommend this company !

28 February 2024
Unprompted review
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Reply from Perfect Glazing

Thank you for leaving us such a good 5 star review, it is greatly appreciated!

Rated 2 out of 5 stars

Honest review :-

Honest Review

I have to update this review 16 Nov 24 - due to further repairs required .
Details of these to Perfect Glazing and I await responses

DETAILS:-
Windows were fitted 19 feb 24 I was originally pleased with the fit however some problems occurred.
The company responded- visited repaired and replaced windows from Feb 24 to now Nov 24

19 February 2024
Unprompted review
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Reply from Perfect Glazing

Thank you for leaving us a favourable review, greatly appreciated!

Rated 5 out of 5 stars

Great experience with Perfect Glazing

Great experience with Perfect Glazing. When Tony from sales arrived he wasn’t pushy, honest upfront and realistic which I appreciated very much. He remained in touch. A week later the surveyor arrived to measure and a further week passed that my windows were made and ready to install. Service was speedy, like no other and every workman who came into contact with me was great. Very happy with the service; would come highly recommended. 2 weeks from first contact to installation. Superb guys

31 January 2024
Unprompted review
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Reply from Perfect Glazing

Thank you so much for leaving us a 5 star review!

Rated 5 out of 5 stars

Great Stained Glass Unit & Door

Very pleased with the replacement composite front door, but even more impressed at the customised replacement of an old, but loved, stained glass window. They recreated the old design within a new double glazed unit. Keeps the old look that I loved.

1 February 2024
Unprompted review
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Reply from Perfect Glazing

Ken, delighted that you are pleased, thank you so much for leaving a 5 star review!

Rated 5 out of 5 stars

Absolutely outstanding service from…

Absolutely outstanding service from gary sales manager , fitters done a perfect finish as well finished in pvc!!
Robbie and Darren were professional and also great to have in your house ! 10/10 HIGHLY recommend !!

31 January 2024
Unprompted review
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Reply from Perfect Glazing

Gavin, many thanks for leaving us such a god review!

Rated 5 out of 5 stars

First Class Service

We had 5 windows fitted yesterday in really terrible weather, heavy rain and very cold, but this didn't make any difference to Jamie and Frank who just got on with the job and worked through this from morning too early evening. They gave us a first class service, and cleaned up after as well, a big thank you to them.

12 December 2023
Unprompted review
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Reply from Perfect Glazing

Elizabeth, many thanks for leaving us a 5 star review, it is greatly appreciated!

Rated 5 out of 5 stars

Window replacement programme

Perfect Glazing undertook a large-scale window replacement project for us, and everything went smoothly, and a very professional job from start to finish. Very pleased with everything.

13 December 2023
Unprompted review
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Reply from Perfect Glazing

Many thanks John for leaving us such a good review, greatly appreciated.

Rated 5 out of 5 stars

Just had my new door fitted

Just had my new door fitted, absolutely love it 😍 The team were all friendly and efficient from ordering to the door being fitted. 1st class job of fitting, l would highly recommend this company to anyone.

5 December 2023
Unprompted review
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Reply from Perfect Glazing

Thank you for leaving us a good review, it is greatly appreciated.

Rated 5 out of 5 stars

Hassle free.

From start to finish totally professional. The first visit from Colin was no pressure sales tactics just honest and knowledgeable advice. Gordon came round next day and measured everything up. Five weeks later Steven and Kerr came and fitted two doors and six windows. Everything was done to perfection and all cleaned up before they left. Would not hesitate to recommend this company.
Only small niggle was no mention of your blinds might not fit back up- three didn't. Oh well just an excuse to buy new ones.

23 November 2023
Unprompted review
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Reply from Perfect Glazing

We greatly appreciate you taking the time to leave us a good review, many thanks. It really helps other potential buyers.

Rated 5 out of 5 stars

Windows, gutters and facias

We had doors, French doors and porch fitted last year and windows, gutters and facias this week, great service from start to finish, from sales and admin staff to the fitters on both occasions were Robbie, Darren and Rikki, very professional, tidy and nothing was too much trouble. Love the transformation. Thanks guys

30 October 2023
Unprompted review
Rated 5 out of 5 stars

Perfect Glazing Perfect result.

After a very positive experience with Perfect Glazing, from salesman, Joseph,to Stevie our installer,why bother going anywhere else.
Quality,price and attention to detail can be seen in our new windows. To say we're delighted is an understatement.

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Got my new front door fitted today

Got my new front door fitted today, very happy with the service,Gordon was out within a week to measure up my new door, Sharon the sales person was very helpful and kind and explained everything about the door and the different types that are available, and kept me up to date with everything, Alan arrived to fit my front door done a fantastic job took my old door away, had dust sheets down and brushed up after him very happy with my door and the service I received thanks guys.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Just had new windows fitted with…

Just had new windows fitted with perfect glazing and got an excellent service , they matched a quote I had elsewhere and was a quick and easy service with my windows going in within 2 weeks of having them out , the fitters Robbie Darren and Ricky were amazing I could not recommend them enough they even done extras to make the windows more flush and better looking than I had before , they cleaned up after them selfs and explained everything I needed to know 10/10

28 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience

The whole experience from start to finish was excellent. The salesman was pleasant and not pushy as is often the case, the delivery was quicker than advised and the installation team were amazing. Would definitely
recommend this company

14 September 2023
Unprompted review
Rated 4 out of 5 stars

The perfect combination

I was impressed with Perferct Glazing due to the presentation and professionalism of Colin, the sales rep. He also presented a very good product with a good price point, so we looked at the other quotes presented and jointly agreed to sign up with Perfect Glazing.
A few days later, Gordon arrived to measure up, and from that, we were advised 3/4 weeks for installation.

We did have a mishap on installation day, which reflects my 4 stars. After a few phone calls, all was sorted out by Adam & Gordon. We received a call one week later from William confirming our new installation date.

All I'm going to say is that the difference between the first fitters and the team of Gerry, Chris, and Young Aaron was day and night. From first contact to finish, they were friendly, polite, and very informative right through the installation. Professional, neat, and tidy and an eye for detail. So if you get these 3 guys, you're guaranteed a perfect job.

Oh, and the standard of the manufacture of the double glazing is of a very high standard. All in all, we are very happy with the outcome.

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Great windows and service

Arrived early and got stuck in straight away. I live 3 floors up in a tenement flat and had old single glazing that was taken out with a minimum of fuss. I would go out for the day if you can as the windows all come out first - I hadn’t planned for that but when I came back I saw there was still stuff to do and went to the park and got a text when they were about finished. Lovely finish on the windows and ledges and great finish on my kitchen window that previously was below my counter and awkward - handle now low enough for me to reach. Really happy with the work and finish - would highly recommend - thank you x On another note, really friendly young salesman for the first visit and knowledgeable friendly man came out to pre measure everything before my actual fitting - thanks to the full team

11 September 2023
Unprompted review
Rated 5 out of 5 stars

Perfect Glazing review

Just had a full refurb to windows and doors throughout the house, the price and timeline was on point, the units are brilliant quality and the fitters were excellent - in and out in 2 days and very skilled. If you're thinking of having anything fitted I'd recommend Robbie, Darren and Eurovision Rick as they not only fitted and finished all units to a high standard but also provided a backdrop of 60's, 70's and 80's classics - perfect glazing, perfect tunes.

28 August 2023
Unprompted review
Rated 3 out of 5 stars

5 stars for customer service

Fitted August 2nd 2023 - Final works completed on 17th August.
5 windows & 2 external doors.

Perfect Glazing, being a Scottish based LTD company, who manufacture their products locally. This I fully supported. Their many 5 Star reviews also gave me reassurance.

My review is a negative one in respect of both the fitting and quality.

This genuine review would urge you to pause and reconsider.

Joseph, the sales advisor, was both knowledgeable and considerate. No pressure to get a sale, and instilled confidence. Pricing was reasonable.
Thank you Joseph

Fitting and Manufacturing…

Fitters - The installation men ( Father & son), that I had, I can not recommend.
Silicone finish in my bedroom and Kitchen - Awful !
No skirt left to finish the kitchen window once new kitchen installed. No discussion regarding this.
Both doors were not sealing properly.
Windows clicking when opening and left with silicone slick both inside and out.
Squeaking front door.
Poor or no communication.
They just didn’t care.

I would upload pictures if I could.

Manufacturing - Disappointed with the quality both inside and outside with respect to the finish (wedging) on both the windows and door.
Numerous other problems including, damage to PVC frame(s), letter box on front door not secured/siliconed and doors not sealing when closed. There was numerous faults and damage.

It seems there was no quality control before being delivered.

After Care - Perfect Glazing were very apologetic, and worked with me to have many issues that could be fixed, resolved.
James, who carried out the remedial works was fantastic - Very professional - Thank you.

William - Thank you.

I have to accept that there are areas that would only be resolved by replacements.
An amicable resolution was met.

I was exhausted and very stressed by this experience.

Overall, I do hope my experience was an isolated one (see previous reviews), and that Perfect Glazing Group LTD will improve their quality control to provide the product they promote.

2 August 2023
Unprompted review
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Reply from Perfect Glazing

Tracey, thank you for leaving us a 3 star review. We are obviously very disappointed that you are so unhappy. We do have rigorous quality control procedures in operation and it is extremely rare that any of our customers have the same negative experience that you have had. We were confident that after agreeing a substantial discount with you that you were overall satisfied, once again it is very upsetting to read that you are not. If there is anything further that you feel we could do to make things better for you then please let us know.

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