Peppermill Interiors Reviews 187

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their stylish and durable nature. Many people appreciate the excellent service received, from the helpful and friendly staff to the smooth and efficient delivery process. However, some customers reported issues with damaged products upon arrival, specifically mentioning scratches on stools and problems with screw holes not aligning on chairs. A few other people also felt that the delivery process for larger items could be improved, noting difficulties with unmoving large boxes and pallets.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the promptness, with... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the friendly and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted. Seamless, easy, speedy delivery. Second purchase this month, set of dining chairs, set of barstools, both modern retro style with gun metal legs... gunmetal adds lovely retro/industrial lo... See more

Company replied

Rated 5 out of 5 stars

We love our cafeteria tables and chairs from Peppermill! They are bright, stylish but super hard wearing. This year we bought additional chairs as they were so popular! The delivery is always smooth... See more

Company replied

Rated 5 out of 5 stars

Amazing Showroom with great selection of products and seamless shopping experience! We have been to this showroom multiple times exploring their range and each time found something new! We bought... See more

Company replied

Rated 5 out of 5 stars

Peppermill Interiors were absolutely fantastic from start to finish, the staff there were amazing. Alice went to great lengths to help me find my perfect dining table and had it delivered so smo... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Shop home, bar and restaurant furniture at Peppermill Interiors. Domestic and commercial furniture specialist. Dining furniture, lighting, vintage and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Wow!

A family member recommended we take a look so we did on Saturday. Wow, so many beautiful things in the showroom. We will definitely be back soon

10 February 2024
Unprompted review
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Reply from Peppermill Interiors

Thank you for taking the time to visit our showroom and for sharing your experience with us. We are thrilled to hear that you found so many beautiful items that caught your eye during your visit. Your family member's recommendation means a lot to us, and we're delighted to know that you will be coming back soon.

Rated 5 out of 5 stars

Great products at a very competitive prices

Great products at a very competitive price. Highly recommend a visit to the store as they have such a great range on display.
Have purchased online without seeing the stools first and also purchased chairs after visiting the store.
Friendly and very helpful staff - highly recommend.

15 September 2023
Unprompted review
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Reply from Peppermill Interiors

Hi Kathy, thank you so much for your kind words! We are so pleased to hear that you found our products to be of high quality and competitively priced. It's wonderful to know that you had a positive experience both online and in-store, and that our range of products met your expectations.

Rated 5 out of 5 stars

Great customer service

We recently bought six bentwood dining chairs from Peppermill Interiors and we were very happy with the service. We needed the chairs quickly and were delighted they could send them on a next day pallet delivery. The chairs are very good quality and we wouldn’t hesitate to use Peppermill again.

20 October 2023
Unprompted review
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Reply from Peppermill Interiors

Thank you for your lovely review, we are delighted that we were able to get your chairs over to you promptly. Your kind words mean a lot to us, and we look forward to the opportunity to serve you again in the future.

Rated 5 out of 5 stars

Showroom visit

I visited the showroom for the first time just before Christmas. They have lots of choices, very well displayed and the showroom is so clean. I went specifically to check a sofa which I intend to buy soon. The was staff was helpful too.

15 December 2023
Unprompted review
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Reply from Peppermill Interiors

Thank you for taking the time to visit us and for sharing your experience!
We are thrilled to hear that you enjoyed your visit, we take great pride in creating a welcoming environment for our customers to explore and find the perfect pieces for their homes.
It's fantastic to hear that our staff was able to assist you during your visit. We look forward to welcoming you back when you are ready to make your purchase, and please don't hesitate to reach out if you have any further questions.

Rated 5 out of 5 stars

We brought our kitchen chairs

We brought our kitchen chairs, bench and an arm chair from Peppermill. Great service and really helpful staff. We was able to collect the furniture on a date that suited us ready for moving into our new home. Would definitely recommend to friends and family to shop there as they have so many beautiful items

6 May 2023
Unprompted review
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Reply from Peppermill Interiors

We are delighted to hear that you had a positive shopping experience at Peppermill and that our service and staff were able to meet your expectations. It's wonderful to know that you found the perfect furniture pieces for your new home and that our team was able to assist you in a way that best suited your needs.
We truly appreciate your recommendation and are grateful for your kind words.

Rated 5 out of 5 stars

I bought 4 bar stools for my man cave

I bought 4 bar stools for my man cave. We've just moved in to a new build house and are going back for more for our breakfast bar. Very happy with my purchases.

12 February 2024
Unprompted review
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Reply from Peppermill Interiors

Thank you for your lovely review. We are thrilled to hear that you are happy with your purchase and that the bar stools have found a perfect spot in your home.
We look forward to welcoming you back to our store in the future. and we will be more than happy to assist you. Thank you once again for choosing our products.

Rated 5 out of 5 stars

fabulous customer service.

fabulous customer service.
Over the moon with our table, exactly what we ordered and great value for money

12 February 2023
Unprompted review
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Reply from Peppermill Interiors

Hi Alison, thank you for your kind words. We are delighted to hear you love your new table. We hope to see you again soon!

Rated 5 out of 5 stars

Fantastic selection of different…

Fantastic selection of different furniture styles and tastes. Great showroom and very friendly helpful staff. Bought 6 dining chairs, good quality and value for money.

12 February 2024
Unprompted review
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Reply from Peppermill Interiors

Thank you for your wonderful review! We are so happy to hear you are pleased with the quality and value of your dining chairs from us. We hope to serve you again in the future.

Rated 5 out of 5 stars

I love the quirkiness of this place and…

I love the quirkiness of this place and the items are so unique and good value for money. So glad I found it.

11 February 2024
Unprompted review
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Reply from Peppermill Interiors

Hi Elaine, thank you for your fantastic review. We are delighted to hear you love our unique selection of furniture and hope to see you again soon!

Rated 5 out of 5 stars

Lincoln Bar stools.

Very welcoming staff. Efficient process to buy and pick up the bar stools on a busy Saturday morning. Now that the carpentry is complete they really enhance the kitchen area.

11 November 2023
Unprompted review
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Reply from Peppermill Interiors

Hi Russell, thank you for sharing your experience with us. We are over the moon to hear you are pleased with your order from us and that the buying process was smooth. Thank you for choosing Peppermill Interiors!

Rated 5 out of 5 stars

Beautiful dinning table and chairs

Beautiful dinning table and chairs. Ordered and delivered within 2 days. Brilliant service. Items have really made a difference to my lounge with the quirky colours of the dining chairs!

20 October 2023
Unprompted review
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Reply from Peppermill Interiors

Hi Fiona, thank you for your lovely review. We are so pleased to hear you are happy with your furniture and your shopping experience with us. We hope to see you again in the future.

Rated 5 out of 5 stars

So much choice!

Absolutely love my table and chairs from Peppermill . Amazing choice of styles, finishes and extremely helpful staff. Accurate lead times and efficient delivery team . Many admire our furniture and have visited the showroom since and ordered.

Karen Fletcher

12 February 2024
Unprompted review
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Reply from Peppermill Interiors

Hi Karen, thank you so much for taking the time to share your wonderful feedback with us!
We are thrilled to hear that you absolutely love your table and chairs. It's fantastic to know that our selection of styles and finishes exceeded your expectations, and that our team were extremely helpful during your visit.
Your kind words mean a lot to us, and we are grateful for your support and for recommending us to others.

Rated 5 out of 5 stars

Amazing quality and price!

I bought some high chairs for our breakfast bar and loved them so much that I bought a matching set for our dining table. I love the products at this place, totally different to what you can get on the high street and the price / quality is excellent

7 July 2023
Unprompted review
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Reply from Peppermill Interiors

Hi Karl, thank you for taking the time to leave us such a lovely review. We are so pleased to hear you are happy with your chairs and matching bar stools from us. It is also great to hear you love our unique product range. We hope to see you again soon.

Rated 5 out of 5 stars

I ordered the dining chairs and they…

I ordered the dining chairs and they were delivered very fast.
Easy to build and the quality is excellent.

12 January 2024
Unprompted review
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Reply from Peppermill Interiors

Thank you for your fantastic review. We are delighted to hear you are pleased with your furniture. We hope to see you again in the future.

Rated 5 out of 5 stars

Great service and products are…

Great service and products are beautiful- even resolved a fault really quickly and with no hassle. I’m planning a visit to the showroom soon to select some items for next house!

27 November 2023
Unprompted review
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Reply from Peppermill Interiors

Hi Lisa, thank you so much for your positive feedback!
We are thrilled to hear that you are pleased with our service and find our products beautiful. Resolving any faults promptly and without hassle is always our top priority, and we are delighted that we could assist you efficiently.
We look forward to welcoming you to our showroom soon as you select items for your new house. If you need any assistance or have any questions during your visit, please don't hesitate to reach out to us. Thank you for choosing us, and we can't wait to help you with your selections!

Rated 5 out of 5 stars

Peppermill have such a fabulous range…

Peppermill have such a fabulous range of furniture. Their pieces are competitively priced, brilliant quality and customer services are so helpful to deal with.

8 February 2024
Unprompted review
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Reply from Peppermill Interiors

Hi Lucy, Thank you for your kind words! We are delighted to hear you are pleased with our products, quality and service. We hope to see you again soon!

Rated 5 out of 5 stars

Great quality and customer service

Great quality and customer service. Bar stools arrived quickly and well packed

16 November 2023
Unprompted review
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Reply from Peppermill Interiors

Hi Helen, thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our bar stools to be of great quality and that you were satisfied with our customer service.
We appreciate your business and look forward to serving you again in the future.

Rated 5 out of 5 stars

I am an unexpected fan!

A friend recommended Peppermill Interiors to me when I was looking for kitchen barstools. I found ones I liked, they were easy to order online. One arrived with a slight damage and soon as I’d contacted customer support they sent a replacement no problem.

When I was looking for some different dining chairs I found some with Peppermill again.

6 July 2023
Unprompted review
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Reply from Peppermill Interiors

Thank you for sharing your experience. We are delighted to hear that you were recommended to us by a friend, and that you found the perfect kitchen bar stools and dining chairs with us.
We apologise for the inconvenience caused by the slight damage on one of your barstools, but we are happy to hear that our customer support team were able to promptly send you a replacement without any hassle.
Thank you for shopping with us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Huge warehouse with extensive range of…

Huge warehouse with extensive range of furniture and items that you won't see anywhere else. Staff were knowledgeable and helpful accompanied by great logistics too. Would highly recommend.

25 January 2024
Unprompted review
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Reply from Peppermill Interiors

Hi Darren, thank you for taking the time to leave such a positive review. We're thrilled to hear that you enjoyed our extensive range of furniture and unique items. We are also very happy to hear that you were pleased with our service and staff.
We hope to see you again soon!

Rated 5 out of 5 stars

Peppermill interiors is the Place to find Unusual Treasures

I found the perfect dining chairs for my very hard to match farmhouse table.The delivery and service were excellent. I then went on to buy a few more unusual items that would have been difficult to find without a lot of searching in antiques shops. I also found a comfy, fireside armchair that I have to fight the cat for. So happy I found Peppermill Interiors.

5 February 2024
Unprompted review
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Reply from Peppermill Interiors

We really appreciate you taking the time to share your positive experience with Peppermill Interiors. It is lovely to hear that you found the perfect dining chairs for your table and armchair, and that our delivery and service met your expectations. At Peppermill Interiors, we strive to provide our customers with unique and high-quality items that are difficult to find elsewhere, so we are delighted to hear that you were able to find a few more unusual items that you were looking for.
Thank you for choosing Peppermill Interiors, and we hope to have the opportunity to serve you again in the future!

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