This company is a SCAM!! I cancelled the service, yet they still keep charging me. Charged me for 8 MONTHS, after I requested 3 times to stop charging me & FINALLY responded that due to their “fairn... See more
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See what reviewers are saying
This is an information gathering scam company. Do not use. They will not cancel your trial and or subscription. Their tactic is to continue billing by making cancellation nearly impossible. They obta... See more
Company replied
Over the years I have used other search engines to locate family and friends. Always with limited results. I never stayed long with these sites. Since being here on Peoplelooker I have found so man... See more
Company replied
Basic information can be found the majority of the time but wish more of your information categories would be accessible. I know folks that have criminal backgrounds and simply doesn’t show. Wish Peop... See more
Company replied
Company details
Written by the company
Find social media accounts with ease. Lookup Twitter & LinkedIn profiles. Run a background check to uncover public records, email addresses, phone numbers and much more.
Contact info
United States
- support@peoplelooker.com
- peoplelooker.com
2.4
Poor
225 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company is a SCAM!
This company is a SCAM!! I cancelled the service, yet they still keep charging me. Charged me for 8 MONTHS, after I requested 3 times to stop charging me & FINALLY responded that due to their “fairness” policy they can only refund 2 months. So they scammed me for SIX.
9 October 2025
Unprompted review
Reply from PeopleLooker
Hi Annette,
Thank you for taking the time to share your feedback with us.
We completely understand your concerns regarding the account. PeopleLooker wants our customers to be aware of the billing prior to creating an account with us.
Prior to signing up for our 7-day trial, it is required to review and agree to the terms and conditions and privacy policy. Therefore, each customer agrees to the terms of our service which includes instructions on how to cancel the trial.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
We would like to review your account but we are unable to locate using the information provided.
If you have any questions please feel free to contact us at support@PeopleLooker.com.
Scam!
Scam, keeps billing me weekly. Never authorized. NO way to contact, so I contacted credit card company twice. They STILL keep billing me.
20 December 2025
Unprompted review
Reply from PeopleLooker
Hi Fiona,
Thank you for taking the time to share your feedback with us.
We do apologize for any confusion or inconvenience.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
We would like to assist you further however we could not locate your account under your name.
Please email us at support@PeopleLooker.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately.
They billed me for a service I never…
They billed me for a service I never used refused to give my money back. Sent several emails to company for refund the only response I got was they will look into it. I'm on fixed income and don't have money to waste on something like this.
9 February 2026
Unprompted review
Reply from PeopleLooker
Hi Loretta,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback with us.
We completely understand your concerns regarding the account.
PeopleLooker wants our customers to be aware of the billing prior to creating an account with us.
When signing up for our services the terms and conditions in addition to the privacy policy are required to be agreed to prior to signing up. Each customer must agree to these terms before successfully creating the account. This way our customers confirm they are fully aware of the charges including the date to cancel the trial.
We further investigate your account and your previous contact with our Customer Service team via email and successfully located the account associated with the email address you used to reach out.
Rest assured, tha account was canceled and refunded. Details of the refund was successfully sent to the email address on file.
If we can provide any further assistance, please feel free to email us at support@PeopleLooker.com.
They took my money in which was 35…
They took my money in which was 35 dollars and I don’t even have and account with people looker - my name is Eric Givan and I’ve been trying to get my funds back
5 January 2026
Unprompted review
Reply from PeopleLooker
Hi Eric,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback with us.
We completely understand your concerns regarding the account.
PeopleLooker wants our customers to be aware of the billing prior to creating an account with us.
When signing up for our services the terms and conditions in addition to the privacy policy are required to be agreed to prior to signing up. Each customer must agree to these terms before successfully creating the account. This way our customers confirm they are fully aware of the charges including the date to cancel the trial.
Please note that all accounts are created on the users end.
Additionally, we further investigate your account and your previous contact with our Customer Service team via chat and successfully located the account associated with the email address you provided.
Rest assured, tha account was canceled and refunded.
If we can provide any further assistance, please feel free to email us at support@PeopleLooker.com.
Reply from PeopleLooker
Hi Keenan,
Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear that your experience didn’t meet your expectations.
Can you provide additional information as to how you were using the service that did not work for you?
If we can provide any further assistance, please feel free to email us at support@PeopleLooker.com.
This is an information gathering scam…
This is an information gathering scam company. Do not use. They will not cancel your trial and or subscription. Their tactic is to continue billing by making cancellation nearly impossible. They obtained my young daughter’s info are trying to charge her Apple account fraudulently. I have tried calling but there is no option to speak with a live human. I’ve tried their AI bot but it does not allow anything beyond its preprogrammed responses which do not include fraudulent charges and help in dealing with unauthorized charges. Absolute scam of a company.
4 November 2025
Unprompted review
Reply from PeopleLooker
Hi Christopher,
We were able to locate the account with the new information shared on 11/11/25, and can confirm that the account was successfully refunded and shut down.
We have also sent up a follow up email.
If we can assist you with anything else, please feel free to email us at support@PeopleLooker.com
I enjoyed the fact that I put the…
I enjoyed the fact that I put the correct information in the system and was very access.
13 August 2025
Unprompted review
Reply from PeopleLooker
Hi Demetrice,
Thank you for your wonderful review!
We’re delighted to hear about your positive experience with us.
If you have additional questions, please feel free to email us at support@PeopleLooker.com and we'd be more than glad to assist you.
Fraudulent JustAnswer PeopleLoockr
ℹ authorized $1 and my bank alerted me that my account was suspicious activity. This company (without authorization) charged my account $55 dollars 2 times at same time.
I naturally reported fraud to bank.
This was Monday night.
After reporting fraud I received another alert but was Charged $26 dollars twice.
I can tell everyone I am read to sue for fraud . This company goes in 2 names
JustAnswer is one and Peoplelooker is another name but they are one and the same company scammers.
I am disabled and when someone steal my money I have to wait 2-5 days before I get money back.
Something need to be done about these scammers ASAP
I will definitely pass this information to the community.
13 August 2025
Unprompted review
Reply from PeopleLooker
Hello Cynthia, Based on your review it appears that you may have signed up for our 7 day $1.00 trial. If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page. We were able to locate an account that matched your name, we issued a refund and cancelled your account. In terms of the other company we are not affiliated with them and would advise you reach out to them separately to resolve your concerns and cancel your account. If we can be of further assistance please feel free to contact support@peoplelooker.com.
Inaccurate and outdated information…
Inaccurate and outdated information plus abusive charging even after cancelled they continue unauthorized charging for monthly subscription even after cancelled
21 July 2025
Unprompted review
Reply from PeopleLooker
Hi Jonathan,
Thank you for bringing this to our attention.
I'm sorry to hear you ran into any inaccurate information in your reports.
PeopleLooker is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct.
However, we can only work with the information provided to us within public data.
Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Moreover, when signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
I would like to investigate further on this. However, I was unable to locate an account associated with the information you provided. Can you please provide the member ID or the full name and email address that is associated with this account?
Please send us the information at support@Peoplelooker.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
Cheats and liars
I authorized a $1 charge on my ATM/debit card for a quick look at info on my missing brother. I did not create an account or sign-up as a member. I tried to cancel my "membership" immediately after my search, but the site won't let me do that. I called to complain, there are no humans available to answer the phones. When I used the site ONE time for the $`1, I had to give them my email address and ATM card. They charged the $1, then they charged me me twice for a membership I did not authorize. I get the royal runaround on the phone, no live customer service, and the bots refuse to let me remove my personal info from their site.
They refuse to remove all of my personal info from their site, I can only edit it if I re-activate the account that I did not want or create. Now they are saying my account is deactivated, and I have to re-enroll to strip all of my info from their system.
2 June 2025
Unprompted review
Reply from PeopleLooker
Hi Kate,
Thank you for bringing this to our attention.
We do apologize for any confusion or inconvenience this may have caused.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
I would like to investigate further on this. However, I was unable to locate an account associated with the information you provided. Can you please provide the member ID or the full name and email address that is associated with this account?
Moreover, if you would like to remove your listing from PeopleLooker's people search results, we provide an easy online opt-out process. Please use the link below to opt your name out of PeopleLooker's people search results:
www.PeopleLooker.com/svc/optout/search/optouts
To get started, click the link and use the search to locate and select your record. You will then receive an email asking you to click to verify your request. After you verify, we will send you an email confirming that the record you selected has been opted out.
If you are having trouble with the online process, or are receiving a message that you cannot use your email address, please reply to this email to let us know how we can help and we will get back to you as soon as possible with additional assistance.
Please send us the information at support@Peoplelooker.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
Reply from PeopleLooker
Hi Justin,
Thank you for reaching out.
Could you please elaborate on your concern so we can assist you accordingly?
Please feel free to contact us at support@PeopleLooker.com.
They have my private information…
They have my private information without my permission/consent.
I asked them to remove it. Will see if they will remove it. Very disappointed that my information is shared like this. I get constant calls and texts with spams because of these types of websites. This is illegal, not sure why and how they are allowed to do this
9 June 2025
Unprompted review
Reply from PeopleLooker
Hi Manny,
Thank you for reaching out and allowing us the opportunity to resolve this for you.
The information in PeopleLooker's reports is aggregated from public records and publicly available information. This public information is compiled through many public offices and agencies with the intent and for the purpose of it being made available to the public. There are many sources of public records, including: telephone directories, public property records, utility bills, magazine subscriptions, voter registration, and more.
If you would like to remove your listing from PeopleLooker's people search results, we provide an easy online opt-out process. Please use the link below to opt your name out of PeopleLooker's people search results:
www.PeopleLooker.com/svc/optout/search/optouts
To get started, click the link and use the search to locate and select your record. You will then receive an email asking you to click to verify your request. After you verify, we will send you an email confirming that the record you selected has been opted out.
If you are having trouble with the online process, or are receiving a message that you cannot use your email address, please reply to this email to let us know how we can help and we will get back to you as soon as possible with additional assistance.
If you need further assistance, please feel free to contact us at support@PeopleLooker.com.
“PeopleLooker” DO USE THEM OR EXPLORE…
“PeopleLooker” DO USE THEM OR EXPLORE THEIR WEB SITE. On or around April 29 of 2025, PeopleLooker / PeopleLooker.com / PeopleLooker LLC enrolled me in their site and services program. I have tried to get Chase (my CC co.) and PeopleLooker to stop these services which to my knowledge, I never signed up for. In order to cancel a subscription they require your account number which supposedly is in their “On Boarding” email which I never got. Chase will not deny the charges because they say I need to cancel with PeopleLooker. Their site or a portal to the biggest rabbit hole you will ever get involved with. I am going to have to cancel my card because of their system. So far they have misapproprated approx $60 from me because I csn't get them caceled.
29 April 2025
Unprompted review
Reply from PeopleLooker
Hi Gregory,
Thank you for reaching out and apologies for any confusion or inconvenience.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
Moreover, we were able to locate your account using the information provided.
Please be assured that the account was canceled and you were issued a refund of $57.34. The refund was processed immediately on our end, however, please note that it may take up to 10 days for the refund to reflect on your bank statement depending on your financial institution.
If you have any additional questions please feel free to contact us at support@PeopleLooker.com.
I spent the money expecting at least…A real SCAM !
I spent the money expecting at least basic info re my search. I soon got the report, opened it and was met with the statement sorry we couldn’t find anything !
You would think I would at least get a refund, but nope, nothing ! Don’t waste your time on this site. I know my person exists, even have her husbands name, their ages, where she taught school, and what town she lives in. They didn’t even have any of that info !
A real SCAM !
23 April 2025
Unprompted review
Reply from PeopleLooker
Hi William,
Thank you for bringing this to our attention.
We're sorry to hear that you're having trouble locating the information you're looking for.
PeopleLooker's database contains information collected from public records and publicly available data, compiled from thousands of different sources. Your ability to locate a specific individual in our database can be dependent on a number of factors, such as the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides.
Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Can we ask you to please email us at support@Peoplelooker.com ATTENTION: CUSTOMER CARE TEAM so we can further assist you immediately with your concern.
Auto withdrawals continue. Difficult to cancel
I have notified via phone and email to cancel and I am still being charged for subscription.
15 March 2025
Unprompted review
Reply from PeopleLooker
Hi Nancy,
Thank you for bringing this to our attention.
We do apologize for any confusion or inconvenience this may have caused.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
I would like to investigate further on this. However, I was unable to locate an account associated with the information you provided. Can you please provide the member ID or the full name and email address that is associated with this account?
Please send us the information at support@Peoplelooker.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
Tried it out looking up myself and…
Tried it out looking up myself and relatives. It was a lot of mixed up and outdated information. It didn’t even show me as a related to my sister but it showed our step fathers half sister as related to her.
27 April 2025
Unprompted review
Reply from PeopleLooker
Hi Jay,
I'm sorry to hear you ran into any inaccurate information in your reports.
PeopleLooker is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct.
However, we can only work with the information provided to us within public data.
Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any additional questions please feel free to contact us at support@PeopleLooker.com.
My girlfriend got suckered into a…
My girlfriend got suckered into a membership by ordering a cheap item off a shopping app. Long story short by the time she realized the membership had charged her $26.89.
I was eventually contacted by a representative and a refund was issued. We were both grateful for the kind attention and solution to this situation.
13 April 2025
Unprompted review
Reply from PeopleLooker
Hi Craig,
Thank you for contacting us.
We would like to investigate your experience with us further.
Kindly email us at support@PeopleLooker.com, ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
I did a background check on myself
I did a background check on myself. It was all there. I forgot to cancel my account within the alotted time. I wrote customer service and got an immediate response and was credited the monthly charge. Seems super solid to me!
23 March 2025
Unprompted review
Reply from PeopleLooker
Hi there Cory!
Thank you so much for your wonderful review and 5-star rating!
We truly appreciate your kind words and are thrilled to hear that you had such a great experience with our service.
Providing excellent service is always our top priority, and it means the world to us to know we met your expectations.
Your support and feedback inspire us to continue delivering the best possible experience.
If there’s anything else we can do for you, please don’t hesitate to reach out—we’d love to assist you again!
I want to cancel my subscription
I want to cancel my subscription. I emailed them but they have not gotten back to me. Please cancel my subscription!!!
1 February 2025
Unprompted review
Reply from PeopleLooker
Hi there Moné,
Thank you for reaching out.
We are more than happy to look into this for you.
Please email us at support@PeopleLooker.com ATTENTION: CUSTOMER CARE TEAM and we will look into this right away.
Thank you!
I m sorry but making it impossible for…
I m sorry but making it impossible for months to be able to cancel an account and then I deleted my account instead but I still got charged every month for 6 months. Now they do have a cancel button on the website and I canceled it but they did charge me 23 dollars for this month only 🙄
9 June 2024
Unprompted review
Reply from PeopleLooker
Hi there Jasmine,
Thank you for reaching out.
We are saddened to hear this.
PeopleLooker has provides multiple, hassle-free ways to cancel your account.
If you require any additional assistance, please feel free to email us at support@PeopleLooker.com
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