Penumbra Business Finance Reviews 

52
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Orla was efficient, proactive and very cheerful. She kept me updated to what was happening every step of the way. Great communication skills, during every call you could tell she was smiling and wante... See more

Company replied

Rated 5 out of 5 stars

A special thanks to Jamie Pollard, saved me a fortune in wasted asset rental payments. I now own the assets thanks to Penumbra

Company replied

Rated 5 out of 5 stars

The team at Penumbra are fantastic! Super helpful, always available when you need them. Our account Manager Sam German touches base to check we are ok, to see if we need anything, and is really proact... See more

Company replied

Rated 4 out of 5 stars

My experience with will was good from the start to the end, he kept me informed at all times, and went the extra mile to get us the correct deal, I would recommend will

Company replied

Company details

Written by the company

Helping Businesses get finance they need. Delivered with a service they deserve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(52)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Service from Start to…

⭐⭐⭐⭐⭐ Outstanding Service from Start to Finish

We cannot recommend Penumbra Finance highly enough. From our initial enquiry through to completion, the level of service, professionalism and communication was exceptional.

Throughout the entire process, we were kept fully informed with regular updates, and any questions or uncertainties were addressed promptly and thoroughly. What I thought was going to be a complicated process, was made very straightforward, efficient and completely stress-free, with no unnecessary pressure or hassle.

A particular mention must go to Ross, who was outstanding from beginning to end. His professionalism, patience and dedication to ensuring everything ran smoothly were greatly appreciated. Nothing was ever too much trouble, and his commitment to providing excellent customer service was evident throughout.

As both an individual and a business, it’s a real pleasure working with a company that demonstrated reliability, transparency and a genuine commitment. Penumbra Finance delivered on all fronts.

A first-class experience, and we would have absolutely no hesitation in recommending Ross, Sam and all the team at Penumbra Finance to other businesses or individuals seeking a professional, trustworthy and efficient finance service.

Thank you again for an exceptional experience!!

4 November 2026
Unprompted review
Penumbra Business Finance logo

Reply from Penumbra Business Finance

Thank you so much for taking the time to share such a fantastic review! It’s brilliant to hear that we made the process straightforward and stress-free for you guys. 😊

Rated 5 out of 5 stars

A special thanks to Jamie Pollard

A special thanks to Jamie Pollard, saved me a fortune in wasted asset rental payments. I now own the assets thanks to Penumbra

4 November 2026
Penumbra Business Finance logo

Reply from Penumbra Business Finance

Thank you James! We are here for whenever you need us again in the future 😊

Rated 5 out of 5 stars

Pleasure to work with

Orla was efficient, proactive and very cheerful. She kept me updated to what was happening every step of the way. Great communication skills, during every call you could tell she was smiling and wanted the best outcome for the customer.

27 October 2026
Penumbra Business Finance logo

Reply from Penumbra Business Finance

Thank you for your kind words Helen, we really appreciate it 😊

Rated 5 out of 5 stars

Great job particularly Jamie Pollard…

Great job particularly Jamie Pollard who met me at 0800am to sort documents out to benefit ourselves in collection of the asset early , thanks again Cheshire Contracting Ltd

23 October 2026
Penumbra Business Finance logo

Reply from Penumbra Business Finance

Thank you Richard, we really appreciate it.
Ensuring you receive the best service is what is most important to us 😊

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Very knowledgeable and helpful throughout the process. Will continue to use Penumbra for all future requirements.

30 September 2026
Penumbra Business Finance logo

Reply from Penumbra Business Finance

Thank you for your kind review, we really appreciate it and look forward to working with you again. 😊

Rated 5 out of 5 stars

Excellent as always

Excellent as always and treated like your custom is valued. Would recommend.

22 September 2026
Penumbra Business Finance logo

Reply from Penumbra Business Finance

Thank you for your kind review, we really appreciate it 😊

Rated 5 out of 5 stars

TTSM

Excellent service provided again by the team at Penumbra. Fast, efficient service as always.

2 September 2026
Penumbra Business Finance logo

Reply from Penumbra Business Finance

Thank you, we really appreciate it 😊

Rated 5 out of 5 stars

Absolutely seamless in these strange…

Absolutely seamless in these strange times when deadlines don’t seem to matter if they get missed the Penumbra team where brilliant

20 August 2026
Penumbra Business Finance logo

Reply from Penumbra Business Finance

Thank you Steven, we really appreciate it 😊 We are here for whenever you may need us again.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, great communication, great staff and a great deal. Thanks again

24 June 2026
Penumbra Business Finance logo

Reply from Penumbra Business Finance

Thank you Jack, we really appreciate it 😊

Rated 5 out of 5 stars

Excellent A Trusted Finance Partner service from Penumbra…

Excellent service from Penumbra Business Finance. Professional, responsive and always a pleasure to deal with.

A special thank you to Will, Steph, Charlotte and the wider team for their outstanding support, communication and attention to detail. Their commitment to delivering a smooth and efficient service is second to none.

I would highly recommend Penumbra Business Finance to any business looking for a reliable and professional finance partner.

Karl Smith
KS Civils & Groundworks Ltd

23 June 2026
Penumbra Business Finance logo

Reply from Penumbra Business Finance

Thank you so much for your kind review. We are here for whenever you may need us in the future 😊.

Rated 5 out of 5 stars

Great experience with these guys

Great experience with these guys, constant updates through the whole process. Friendly team a real pleasure to do business with.

18 June 2026
Penumbra Business Finance logo

Reply from Penumbra Business Finance

Thank you Jeni - we really appreciate it 😊.

Rated 5 out of 5 stars

Excellent every time

We have exclusively worked with Penumbra for several years now and Will and Charlotte make the whole process simple and clear. The team at Penumbra are very professional and have taken time to understand our business model and specifically how they can help us. The rates are very competitive and the service is perfect and stress free.

17 June 2026
Penumbra Business Finance logo

Reply from Penumbra Business Finance

Thank you Paul, we really appreciate your loyalty 😊.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look