Pendany Reviews 221

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Like a lot of other reviewers, I wish I'd checked the reviews first. I bought a dress off them and the quality and size were not good at all. I emailed back in November 2024 and after 69 emails, w... See more

Rated 1 out of 5 stars

placed order 2 months ago appalling service keeps saying will let me know asap when dispatched not heard from them so never buy from this company to be honest they get your money then hear nothing so... See more

Rated 1 out of 5 stars

Do not buy from this company! I wish I could leave a review on there tiktok page to warn others. My item arrived after weeks of waiting - not too bad condition however, too long. After emailing for mo... See more

Rated 1 out of 5 stars

Poor quality dress. Sizing not right. Refusal to accept a return and give a refund. Tiny refund offered which I refused. After much persistence and 2 months and 50 email exchanges I got a 70% refun... See more


Contact info

1.2

Bad

TrustScore 1 out of 5

221 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid!!

Ordered a jacket. It eventually arrived but looked nothing like the picture and was too big. Have been chasing for 2 months for a refund but still nothing. They actually said they are not a scam company which implies they actually are!!
Don’t trust them and don’t buy from them!

8 November 2024
Unprompted review
Rated 1 out of 5 stars

Watch out for this company!

Watch out for this company. I thought I’d ordered a really nice dress but realised the company that was used in the advertisement was not the company that I ordered from. The video was by No Angel, and when I contacted them they were aware that Pedany were essentially using their video to scam people which obviously isn’t good for them as a company. I ordered nearly two weeks ago but nothing has been shipped yet. I’m pretty intrigued to see what if anything will arrive and in the meantime I’ve ordered the item I actually wanted from No Angel. Expensive lesson!

18 October 2024
Unprompted review
Rated 1 out of 5 stars

I eventually got my order

I eventually got my order, but had to threaten cancelling the order through PayPal. Got it about 6 weeks after the order, it was nice but not what was pictured on the website. Would not order from them again

4 October 2024
Unprompted review
Rated 1 out of 5 stars

Thieves

I didn't even want to give them one star.
This company is appalling. I ordered something that didn't fit andwanted to return it. They said that they would offer a 10% discount if I kept it. I declined. This carried on over several emails until they got to 70% discount, when they said they couldn't offer anymore. I said no, that I wanted to return it but they wouldn't send me a return address or anything
I said that I would take the 70%discount. They said they would refund me
That was over a month ago.
The latest excuse is that their finance system is broke but I bet that if I ordered something, it could take money off me!
Terrible company with cheap, nasty products. Don't waste your money. Stay away!!!!

9 October 2024
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service , took over a month to arrive, terrible quality very thin and cheap, terrible fit and tailoring. Does not look like the advert at all. Avoid at all costs - SHEIN and Temu much much better and better value

4 October 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

Stay away from this company! The clothing are the lowest quality ever, pure plastic fabric! I waited around 10 weeks for my item! I didn't know they are dispatched from China!They did not given any refund even though they have sent me an email saying that they will provide me the refund! Emailed them several time and no reply back! Stay away from them

2 October 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

Ordered a dress in July it didn’t arrive, after contacting them a couple of times they could not guarantee a delivery date so I cancelled the order as I wanted it for my holiday and requested a refund. After several contacts with them and given excuse after excuse about my refund I eventually threatened them and I got my refund end of September. I would not deal with this company again

21 July 2024
Unprompted review
Rated 1 out of 5 stars

Zero stars

After purchase no acknowledgement of order and after four weeks contacted the company. Goods were not even in stock. Requested a refund. Within two days I had received the item, which to be fair was nice and as described but with a hideous scratchy lining and about six sizes too small. No return label.

1 August 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a Jumpsuit in July nothing …

I ordered a Jumpsuit in July nothing came for weeks so I emailed them about it and I got an email back signed off with Yolo.
Wording was terrible and kept stalling for time saying my item was being processed.. Two weeks later nothing. I asked for a refund and they kept saying its being processed, I emailed them several more times and nothing just more emails that said I'll get my money back but have to wait.
I opened up a claim through PayPal and pendany the scammers kept asking me through email to close my claim down pretty quick "so then they could refund me" they couldn't refund me apparently while the dispute was open, which is a lie! They sent more emails saying if I didn't close my dispute against them then my "refund" would take 7-45 days to go through, again more lies, they were never going to refund me they just wanted PayPal off their backs.
Heres one of the emails I received after I told them I will not close my claim as I know their a scam company and if I did I cannot reopen my claim against them which is what they wanted so they don't have to pay, this took till Sept to get my money back through PayPal because they scam company was stalling me for around six weeks with lies before hand.

Email.

Dear customer,
Thanks for your understanding and patience.
But sorry,we have found that your dispute has not been closed,This prevents us from refunding you.
Please close the dispute and then we will refund you immediately.
Looking forward to your reply.Thanks
Best regards,
Bella

Do NOT use this fake company.

24 July 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM HERE!!!!

DO NOT ORDER FROM HERE!!!!!

They don’t send your order and when you ask for a refund they ask you to wait 20 days for your order to come!!!! Absolute scam of a company!!!! Get emails like this

Thanks for your support and concern on our store.

The parcel will be shipped out as soon as possible, it usually takes about 15-20 working days to arrive at your house after shipping. We will process your order in advance when we receive the confirmation of your payment. You will receive a confirmation message after shipping. If you can't receive the confirmation or any other information of your order, please contact us.

What the actual F even china delivers sooner than 20 days

Think they might be based on mars!!!

21 September 2024
Unprompted review
Rated 1 out of 5 stars

Do not order anything from this company…

Do not order anything from this company total scam. Ordered dress from Facebook and as I wasn't sure if they were legit I paid by Paypal. Order took over a month to come as came from China and was not the dress I ordered. Tried to claim back from Paypay but unsuccessful as over the 30 days since order and there is nothing they can do. My advise DO NOT USE

3 September 2024
Unprompted review
Rated 1 out of 5 stars

Can't give 0 so had to give one this…

Can't give 0 so had to give one this company is absolutely awful, I ordered a tracksuit it's awful material very cheap I asked to return they offered me 20% back and refused to send me return details after I refused they offered me 30% then another offer of 50% then 70% and told me it will cost too much to return. Please don't order off them.

6 September 2024
Unprompted review
Rated 1 out of 5 stars

No order received - no refund!!!

I ordered a track suit from Pendany which took so long to be delivered that I cancelled the order because I was going on holiday and I was told by a customer service rep that they didn’t know when it would be delivered. I cancelled the order and was told it would take 5/10 days for a refund to be raised. I have waited 15 days and am now told there is a problem but can I be patient! I will never use this company again. I doubt whether I will ever get a refund.
I have now raised a dispute via Paypal.

23 August 2024
Unprompted review
Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE!!!!!

There needs to be a minus rating for this company. Absolutely appalling. I thought I was buying a beautiful floaty dress but what I received was a shapeless scratchy sack.
I emailed and was offered a 20% refund, then 30%. The emails continued and I was eventually told I could have a full refund if I returned the ‘dress’ but this would cost me $20!!!!!!!!!!!
I emailed advising that I had contacted PayPal to raise a complaint and the company told me if I closed my dispute with PayPal they we issue me a full refund but could take up to 45 days!!
You really couldn’t make this up could you.
Anyway PayPal have just messaged me to say I have won the dispute and I will receive all my money within 5 days.
If you’ve paid via PayPal it’s definitely worth getting in touch with them.
If you’re thinking of buying anything from this company then DON’T. Avoid like the plague!!!!!

29 August 2024
Unprompted review
Rated 1 out of 5 stars

Ordered £115 worth of items via TikTok

Ordered £115 worth of items via TikTok. Same issues as mentioned in all other reviews. Really sad that a company like this can scam so many people. Never seen my money back so with credit card company now. Fingers crossed but won't make the same mistake again.

2 August 2024
Unprompted review

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