The worst distributor I’ve ever dealt with – a disgrace to the PeakTech brand
PeakTech-RCE is, without exaggeration, the most incompetent and negligent company I’ve ever encountered. I placed an order with them and was promised a delivery time of 6 business days outside Europe. The shipment took over 40 days and when it finally showed as “delivered,” the package was missing. It was never received, and the delivery was made to a location I never authorized.
I contacted the courier (TNT/FedEx), who confirmed the delivery went elsewhere – not my responsibility. Yet PeakTech-RCE refused to help, ignored repeated emails, and offered no solution whatsoever. I asked for a return address just in case it arrived late – they didn’t even respond.
Let me be clear:
Their communication is nonexistent.
Their service is hostile and indifferent.
They show zero regard for the customer experience.
Once they get your money, you are on your own.
I have never dealt with a business this disrespectful, this disorganized, and this unaccountable. The people running this company should be ashamed of themselves. They are a stain on the PeakTech name, and no one should risk their time or money doing business with them.
AVOID THIS COMPANY AT ALL COSTS.