I use these around the house daily. Definitely helps my balance and super comfortable. easy to get use to the feel- its definitely different than most sneakers. only draw back is i wish the padding i... See more
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Review summary
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I love the footwear. I had knee replacement surgery and my balance and flexibility suffered. My therapist was wearing a pair and when I asked about them, she said that I might benefit from wearing the... See more
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I had questions about the comparison among a number of different styles of Peak's shoes. I corresponded with Nikko of its Customer Support Team via a number of emails. I appreciate Nikko's patience... See more
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Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her aga... See more
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Company details
About Peak Footwear
Written by the company
Welcome to Peak Footwear! Discover innovative barefoot shoes designed for ultimate comfort and foot health. Experience the difference today!
Shop Now Learn More About Us Contact Us Special OfferAbout Peak Footwear
At Peak Footwear, we are passionate about delivering high-quality barefoot shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.
Contact info
1007 N Orange St. 4th Floor, 19801, Wilmington, United States
- info@peak-footwear.com
- peak-footwear.com
4.4
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Reply from Peak Footwear
Hi Kristin,
Thank you for your feedback! We're glad you found our service quick and friendly. We truly appreciate your support!
Warm regards,
The Peak Footwear Team
I am a diabetic
I am a diabetic, and I have neuropathy, and my regular sneakers hurt when I walk . I tried these and my feet feel much better wearing these, my balance is also better!
27 May 2026
Unprompted review
Reply from Peak Footwear
Hi Betty,
Thank you for sharing your experience with us! We're delighted to hear that your shoes are providing greater comfort and helping you feel more stable while walking. Knowing that they have made a positive difference in your daily life means so much to us.
We truly appreciate your feedback and are grateful for your support. Wishing you continued comfort and confidence with every step!
Warm regards,
The Peak Footwear Team
Replacement without return
I have previously purchased two pairs of shows from Peak-Footwear. Getting the size right is difficult and the return policy basically stinks (purchaser must pay to send shoes back to China, about a $40 cost). After the 2nd pair also didn't fit, with much back and forth, they finally agreed to provide me with a replacement for the 2nd pair, at no cost and allowed me to keep the previous two pairs, which I have donated to a homeless shelter. The 3rd pair fits fine. Be careful what size you order, it is not likely to coincide with your normal US shoe size.
3 June 2026
Unprompted review
Reply from Peak Footwear
Hi,
Thank you for taking the time to share your experience and feedback. We understand that finding the right size can sometimes be challenging, and we appreciate your patience while working with our customer service team. We're pleased that we were able to find a solution and provide a replacement pair that fits well.
Your comments regarding sizing and the ordering process are valuable, and we encourage customers to carefully review the sizing guide before purchasing to help ensure the best fit. We're also grateful for your generosity in donating the shoes you couldn't use.
Thank you for your support, and we hope you continue to enjoy your new pair!
Warm regards,
The Peak Footwear Team
very helpful in providing closure on…
very helpful in providing closure on problem
1 June 2026
Unprompted review
Reply from Peak Footwear
Hi Ernest,
Thank you for your feedback! We're glad we were able to help resolve your issue and provide a satisfactory outcome. We appreciate your support and are always here if you need assistance in the future.
Warm regards,
The Peak Footwear Team
Dont order shoes online
I ordered three pairs of Peak footwear, three different styles, when they had a buy two get one free program. That ended up being three pairs of shoes for $99 Plus tax. Their measuring instructions encouraged you to put your foot on a piece of paper on the floor with your heel against the wall and mark the end of your toe and each side of your foot then measure those dimensions. Then you go to the size chart for each different style of shoe and based on your measurements determine which size of shoe you order for each style. Each style of shoe has a different size chart, which I find strange. However, I made the mistake of not following their measuring and sizing instructions and simply chose a half size larger than my regular shoe size. Then, when my shoes arrived, I discovered they were all too small for me. At that point I decided to try measuring rules and discovered I should have ordered a size 8 in one shoe, a 7 1/2 and another shoe, and the third style didn't even give me a size chart to go by. Keep in mind that I wear a 6 1/2 typically in an American shoe. Upon realizing what I had done, I read the return instructions and discovered that because my incorrect sizes were my fault and not their fault I was going to have to pay return shipping to China. This is per their policy. I contacted them by email, as that is the only way to contact them, and I must admit they were very prompt in responding to all of my follow-up emails, typically within a few hours. That is to their credit. I admitted to them in a customer service email that I was the one who made the mistake and they agreed to give me either 30 or 50% off a new pair. But they could not give me all my money back unless I returned the shoes to China at my expense, which upon investigation with FedEx was going to be between $312 and a little over $400 just to ship them back to China, which will not happen for obvious reasons. Another problem here is that I agreed to pay overtime with the payment plan through Affirm which has not yet started. I am trying to get that payment plan stopped but at this point in time I have not been successful. The lesson here is if they want you to measure your feet a certain way before purchase, do it. Had I done this in the beginning, I probably never would have ordered the shoes because the different sizing amongst the different styles is very strange. Now I will probably be stuck with three pairs of shoes that I cannot wear, I cannot return to China as too expensive, and I will not get my money back on unless I sell them individually through another outlet such as Facebook Marketplace. MY LESSON HERE...NEVER ORDER SHOES ONLINE. THEY WILL PROBABLY COME FROM ASIA.
1 June 2026
Unprompted review
Reply from Peak Footwear
Hi Jean,
Thank you for taking the time to share such a detailed review and feedback. We're sorry to hear about the sizing challenges you experienced and understand how frustrating that situation must have been. We do appreciate your honesty in sharing your experience, and we're glad our customer service team was able to respond promptly and work with you to explore available options.
Your feedback regarding sizing information, style-specific size charts, and the return process is valuable, and we'll be sure to share it with the appropriate teams for review. We continuously look for ways to improve the shopping experience for our customers.
We also appreciate your kind words about our responsiveness and customer support. Thank you again for your feedback and for giving us the opportunity to assist you.
Warm regards,
The Peak Footwear Team
Helen was outstanding in her efforts to…
Helen was outstanding in her efforts to help me get what I was needing. More companies need to be like Peak Footwear. Hire good people, and empower them to make decisions to help customers. I am a customer for life. And really appreciate Helen's help and attitude!!
2 June 2026
Unprompted review
Reply from Peak Footwear
Hi Ken,
Thank you so much for your wonderful review! We’re delighted to hear that Helen provided such outstanding support and helped you get exactly what you needed. Your kind words about our team and customer service philosophy mean a great deal to us. We believe in empowering our team to make decisions that create the best possible experience for our customers, and it’s rewarding to know that made a difference for you. We’ll be sure to share your praise with Helen.
Thank you for your loyalty and support—we’re honored to have you as a customer for life!
Warm regards,
The Peak Footwear Team
These are the most comfortable sneakers…
These are the most comfortable sneakers I’ve ever worn. I’ve already got 6 pair. Always checking for their sales to get more
2 June 2026
Unprompted review
Reply from Peak Footwear
Hi Janice,
Thank you so much for your amazing feedback! We're thrilled to hear that our sneakers are the most comfortable you've ever worn. Having six pairs is the ultimate compliment, and we're honored to be your go-to choice.
We truly appreciate your loyalty and support, and we hope you continue to find great deals on your future favorites!
Warm regards,
The Peak Footwear Team
Shoes for Comfort!
The advertisement was true in that the shoes make my feet very comfortable when walking for long periods of time. I love them!
2 June 2026
Unprompted review
Reply from Peak Footwear
Hi Lucille,
Thank you for your wonderful feedback! We're delighted to hear that your shoes have lived up to your expectations and are providing the comfort you were looking for, especially during long walks. Knowing that you love them means a lot to us.
Thank you for your support, and we wish you many comfortable miles ahead!
Warm regards,
The Peak Footwear Team
Ordering was easy
Ordering was easy. I have been wearing them every day and love them. They are comfortable, fit my feet well and I can feel the ceeling and circulation is coming back. These will be my perfect summer shoes. Thank you.
21 May 2026
Unprompted review
Reply from Peak Footwear
Hi,
Thank you so much for sharing your experience! We're thrilled to hear that ordering was easy and that you're loving your new shoes. It's wonderful to know they're comfortable, fit your feet well, and are helping you feel more comfortable every day.
We hope they continue to be your perfect summer shoes, and we truly appreciate your support. Enjoy every step!
Warm regards,
The Peak Footwear Team
Prompt response and problem taken care…
Prompt response and problem taken care of quickly!
1 June 2026
Unprompted review
Reply from Peak Footwear
Hi Kevin,
Thank you for your feedback! We're delighted to hear that you received a prompt response and that your issue was resolved quickly. Providing efficient and helpful service is always our goal. We truly appreciate your support and thank you for choosing us!
Warm regards,
The Peak Footwear Team
Foot pain fix
To be honest, I wasn't actually expecting much from these shoes, but I wanted something lightweight to wear around the house. I thought I'd try a barefoot shoe because I was experiencing foot pain, including across the top of my feet. I was frankly shocked to find that my pronation was being corrected by these shoes and the pain across the top of my feet lessened after the first day of wearing these shoes. I had plantar fasciitis and had worn orthotics for over a decade, but my feet feel so much better just by switching shoes. No orthotics, no stiff soles. It's not a one-day fix, but the more I wear the shoes the better my feet feel.
22 May 2026
Unprompted review
Reply from Peak Footwear
Hi Michele,
Thank you so much for sharing your experience with us. We’re truly grateful for your thoughtful and honest feedback!
It’s amazing to hear that what started as simply looking for a lightweight house shoe turned into such a positive change for your comfort and foot health. Knowing that you experienced relief from foot pain, improved pronation, and greater comfort without orthotics or stiff soles means so much to us.
We especially appreciate your realistic perspective that it’s a gradual process, and we’re so happy to hear that the more you wear the shoes, the better your feet continue to feel. Stories like yours are incredibly meaningful to our team.
Thank you again for your trust and support. We wish you continued comfort and many happy, pain-free steps ahead! 😊
Warm regards,
The Peak Footwear Team
Reply from Peak Footwear
Hi Mariea,
Thank you so much for your feedback! We’re thrilled to hear that your shoes fit great and give you the confidence to walk comfortably on anything! 😊
Thank you again for your support, and we hope you continue enjoying every step in your Peak Footwear!
Warm regards,
The Peak Footwear Team
NIKKO immediately recognized my order…
NIKKO immediately recognized my order mistake and quickly resolved the problem. No fuss, No worry EXCEPTIONAL customer service!
31 May 2026
Unprompted review
Reply from Peak Footwear
Hi Carol,
Thank you so much for your amazing feedback! We’re delighted to hear that Nikko quickly recognized the issue with your order and resolved it right away — no fuss and no worries! 😊
Providing smooth, stress-free, and exceptional customer service is exactly what we strive for, and we’re so happy Nikko delivered that experience for you. We’ll be sure to share your kind words with them!
Thank you again for your support and for taking the time to share your experience with Peak Footwear!
Warm regards,
The Peak Footwear Team
Excellent customer service
The customer service representative who helped me, Edward, got right on the request to change my order. He immediately changed the order and updated me! I am so very grateful!
30 May 2026
Unprompted review
Reply from Peak Footwear
Hi Kellie,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Edward responded quickly, handled your order change right away, and kept you updated throughout the process.
Providing prompt, attentive, and helpful service is exactly what we strive for, and we’re so glad Edward was able to make your experience a positive one. We’ll be sure to share your kind words with him — they’ll mean a lot!
Thank you again for your support and trust in Peak Footwear! 😊
Warm regards,
The Peak Footwear Team
Edward answered my question promptly…
Edward answered my question promptly and fixed the problem.
31 May 2026
Unprompted review
Reply from Peak Footwear
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that Edward responded promptly and was able to resolve the issue for you.
Providing quick, helpful support is something we truly value, and we’re so glad Edward delivered a positive experience. We’ll be sure to share your kind words with him — thank you again for your support! 😊
Warm regards,
The Peak Footwear Team
Feels comfortable and I like that the toe bix is roomy.
Feels comfortable and I like that the toe box is roomy. I did put in insoles, mostly for more arch support. Curious to see how long the shoes hold up.
31 May 2026
Unprompted review
Reply from Peak Footwear
Hi Lolita,
Thank you so much for your feedback! We’re delighted to hear that you’re finding your shoes comfortable and enjoying the roomy toe box — that’s one of the features many of our customers love most! 😊
We appreciate you sharing how adding insoles helped provide the extra arch support you prefer. It’s great to hear how you’re making the shoes work best for your needs. We’re also grateful for your honest thoughts, and we hope your shoes continue to serve you well over time.
Thank you again for your support and for giving Peak Footwear a try!
Warm regards,
The Peak Footwear Team
Happy Feet
I love the shoes and love the way they feel on my feet. I have nothing negative to say. Have ordered more pairs, and pland on ordering warmer shoes in a few months!
19 May 2026
Unprompted review
Reply from Peak Footwear
Hi Evanna,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your shoes and the way they feel on your feet — that’s exactly what we strive for! 😊
Knowing that you’ve already ordered more pairs and are planning to add warmer shoes in the coming months truly means the world to us. Your continued support and enthusiasm are greatly appreciated!
Thank you again for being part of the Peak Footwear family. We look forward to keeping your feet comfortable in every season! ❤️
Warm regards,
The Peak Footwear Team
Rizza has been very kind and supportive
Rizza has been very kind and supportive! I’ve been wearing Peak Footwear for almost a year now with 3 pair of Lorax Pro and three pair of the winter boots with fur. I reached out because I was interested to see if there were some sandals coming our way.! Rizza was very kind to try to find information about upcoming products for me! Excellent customer service! Thank you so much
31 May 2026
Unprompted review
Reply from Peak Footwear
Hi,
Thank you so much for your amazing feedback and incredible support! We’re truly honored to have been part of your journey for almost a year — and wow, 3 pairs of Lorax Pro and 3 pairs of our winter boots! That’s absolutely fantastic! 😊
We’re delighted to hear that Rizza provided such kind, thoughtful, and supportive service. It means a lot to know she took the time to help look into your question about upcoming products and made your experience a positive one.
We’ll be sure to share your wonderful words with Rizza — recognition like this means so much to our team! Thank you again for your loyalty, enthusiasm, and trust in Peak Footwear. And who knows… maybe your wish for sandals will come true someday! 😉
We truly appreciate you being such a valued member of the Peak Footwear family!
Warm regards,
The Peak Footwear Team
The shoes are so comfortable
The shoes are so comfortable. I haven't had that feeling in a very long time. Delivery was quick.
18 May 2026
Unprompted review
Reply from Peak Footwear
Hi Deb,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your shoes are so comfortable and that you’ve found a feeling you haven’t experienced in a very long time — that truly means a lot to us.
We’re also happy to know your delivery was quick! Thank you again for your support, and we hope you continue enjoying every comfortable step! 😊
Warm regards,
The Peak Footwear Team
Edward fixed my order
Edward fixed my order. He got it right, and was very prompt!
31 May 2026
Unprompted review
Reply from Peak Footwear
Hi Karen,
Thank you so much for your kind feedback! We’re delighted to hear that Edward was able to fix your order quickly and get everything taken care of correctly.
Prompt, reliable support is very important to us, and we’re so glad Edward delivered a great experience for you. We’ll be sure to share your wonderful words with him — thank you again for your support! 😊
Warm regards,
The Peak Footwear Team
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