PDSA Reviews 2,984

Was expecting to be on hold for hours, but the waiting time was minimal, Daniel was just lovely, help answer all my questions and corrected the mistake made, my application was approved, and the... See more

The waiting time for the appointment was a bit long, 2-3 weeks, but understandable given that it's a charity and a lot of pets need help. When I arrived, I had to wait an hour past my appointment time... See more

Thank you to the wonderful vet who called me today to make appts for my dogs various upcoming things including vaccines. I cried when I ended the call from relief. (Thankfully shes not ill by the way)... See more

Wonderful, if places like this didn't exist a lot of people would be struggling to get help for their beloved pets myself included! I have only started using the PDSA this year after my local vets put... See more

Pet aid hospital Plymouth have always been advocates of animal welfare. They help as much as they can and comfort you when you are emotionally upset because your pet is ill. They have helped many of m... See more

I have a female young cat who was a stray she had kittens recently. I phoned to rescue the cat and make sure the mum and kittens can get a health check etc… the Pdsa staff are great the gentleman (dan... See more

The team saved my dogs life so I’m eternally grateful. While I was at my appointment I heard a few other customers complaining about the waiting times etc. I was absolutely disgusted listening to them... See more

Wow, the staff are just amazing. They were so kind and caring towards my pet and he felt comfortable with them. More than appreciative for their services and their time. Very swift appointments and gr... See more

These guys are frigging awesome So kind caring polite and respectful All contribution based With 25 pound consultation fee No reason got neglect too animals When we have these guys The... See more

We called pdsa sunday morning for our poorly 7 month bunny. They got him in that same morning. They were unbelievable from start to finish, if we didn't get him in to see a vet I don't think our bunny... See more

Had to use the service Glasgow, was relatively easy to get to. My dog actually enjoyed her trip so much so the next days appointment on approach her tails up in a spiral . I used a paid service but wi... See more

Emma answered my call and made a great first impression of a competent and friendly team. Emma was professional, efficient and well-mannered. She captured the nature of my concerns for Mab (my cat)... See more

I recently got my dog registered with the pdsa. ( kirkdale branch. Liverpool ) I spoke to a staff member on the enquiries line called Daniel. I would just like to really thank him for his pat... See more

For the attention of Vince In response to your reply, have been a bit slow with my response, have had several hospital appointments myself over the past week. However I am requesting a full copy... See more

I was very worried about my dogs eyes. I had recently registered with the pdsa because my husband died and I lost my job. I called them and the lovely receptionist found me a cancellation appt for th... See more

The experience at pdsa leicester is a lovely caring place for sick animals the vets and staff are really gentle caring people and im glad there are pdsa places for people who have pets who they love a... See more

PDSA Swansea pet hospital are excellent, all the staff there very polite, very professional and understanding. And cannot do enough to help and goes up and beyond to help everyone with their pets, no... See more

Woman names Sharon was rude. And hung up on me saying 'this is an emergency line so we have other people waiting, which is fair enough but I wasnt finishing enquiring about my pets eye. Absolutely dis... See more

Same day emergency appointment offered.. seen within an hour of arriving. Appointment was thorough and treatment provided. Really pleased with the service today and I was glad to be able to contrib... See more

PDSA are amazing. They are definately as good as any high street vet. In fact I think they're better because they do not try to squeeze money from you that you cant afford. They've always put my pets... See more

date- 1991 -I made an effort during my student years and after donating for about 20 years to PDSA, yet when I lost my job in 1991 with two toddlers to care for and my cat got sick, they refused to s... See more

Brighton PDSA are amazing. Very understanding and patient. I felt listened to and my concerns were met. Very helpful with advice and very clear guidance on administering my dog’s medication. Extremely... See more

Daylight robbery - how PDSA consider an out of hours emergency consultation fee of £302 is acceptable is beyond me. Alternative companies available at £80, we ended up paying £120. Pure greed!

PDSA Sheffield saved my rabbits life (Angus). Angus had gut stasis and had it not been for his 2 nights at PDSA would have died. We are so happy to have him back home, he thinks he's the king of th... See more

the lady at pdsa who was takking to was very nice very helpful and explained what i had rto do iwas only on phone 5 minutes and pdsa answered phone cery nice people i felt at ease thank you

The waiting area in the pet hospital was very spacious and calm with lighting that faced upwards so it wasn’t too bright. The staff were all friendly, caring and knowledgable. My cat, Toby was diagnos... See more

What an awesome company the compassion and care in the customer service and anyone I spoke with when I lost my sweet boy Zander they kept I. Touch through the hub and I would go back to this company... See more

The PDSA are a charity that care for pets when owners are unable to afford extortionate vet bills. They are a lifeline of truly extraordinary kind and caring people who love animals.

Pdsa Swansea is a joke they charged me for everything on a free pet when my cat had to wait over a week to be seen and diagnosed with cancer they said he had a couple of months he didn’t last that lon... See more

I can’t fault the care my chihuahua was given he had a really bad tooth abscess and infection. If he hadn’t been since so fast I’m not sure he would have survived much longer. I managed to get through... See more

My dog was taken in to PDSA as an emergency, he was thoroughly taken care of and they kept him in over night to monitor him, every nurse I spoke to or met made me feel so safe to leave him there.So c... See more

My fur baby had cancer. Found the vets to be honest and compassionate. From Receptionists professional . Romford branch could do with the waiting area chairs to be fixed. Nice touch to tecieve a sympa... See more

My puppy had an allergic reaction to chicken..the team were great in making an appointment and the vet was very thorough when diagnosing his condition.. they're a great team and extremely professional... See more

Absolutely appalling care! Showed no compassion or acknowledgment of our loss whatsoever. our dog was left to die! After an overnight stay I was met with a very young vet who could not give... See more

Staff at shamrock street are amazing and helpful and empathetic I don’t know what I would do without them, THANK YOU 🤗

Very helpful person on phone & very clear to understand what they were saying, it’s a great service for people who are on a budget this day & age

The service is excellent as it allows people who can’t afford private vets access to vet treatments that otherwise they cannot afford. Having pets improves mental health of the owner

I was very concerned about the health of my 12 year old dog. I have unkept my registration of my position at the PDSA. Although the method of making an appointment has changed to an online request I... See more

David was extremely helpful and very informative. He explained everything exceptionally and was lovely and friendly and polite too. Many thanks

My Rescue Dog Diagnosed With Diabetese Aged 3 .. Now Aged 11 .. Amazing Thanx To PDSA n am A Good Mummy. .. Would Not Have Helped Her Survive Without This Amazing Charity

Lack interest, not listening, not instructed on medication application, XL bully out of control with aggressive barking and applying fear with other animals and humans clients XL bully dog waiting nex... See more

People are helpful and friendly and we could not afford a private vet so being a paying client of the low cost vet at the PDSA is brilliant

Fantastic, friendly and professional team. The team are always happy to help, and greatful when a contribution is made. Their service/treatments and advice is so much appreciated.

I cannot see the point in PDSA! £24 vet consultancy £27 - meds £53 - taxis x 2 £190 - Xray Took my dog to PDSA today, not sure it was worth it. They gave her anti sickness injection at... See more

I contacted the PDSA about my dogs health through the online appointment form. I got a phone call the next morning with an appointment for the next. I can't thank the PDSA for their quick response. Wh... See more

So welcoming friendly staff,they were great with our dog would recommend to everyone,didn’t wait long to be seen very good prices

The vet was simply amazing. I went to my local vet first as my dog had something lodged in his mouth. She didn’t even open his mouth, told me he needs sedated and if something easy £185 but if dental... See more

Absolutely dreadful, I’m down to last 5 days of sick cats meds and nobody is getting back to me, just being palmed of

The PDSA hospital have been great with my dog who has epilepsy. They are there for support and make sure they give my dog the best chance of managing his seizures. I am so thankful for the PDSA and t... See more

My dog has Addison's Disease, so we use the hospital frequently. All the staff are truly amazing, they go above and beyond.

I cannot fault these vets, they are very knowledgeable, helpful, they know what they are doing & and talk to you step by step with your pets medication

The lady that answered the phone was polite and listened to me, she was helpful and understanding. I would definately recommend the PDSA.

Great staff, location and service. Sometimes a bit of a wait but appreciate its always very busy.