This is our third booking in the last 4 years with PLT and we would not book OS travel with anyone else!! This time afforded us to book Premium Economy on Emirates to Europe and we are so happy and th... See more
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Review summary
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I had a great experience with Pay Later Travel. Their customer service Team, Keren and Cea, were incredibly helpful when I needed to change my travel dates. They made the process easy and stress- free... See more
Company replied
This is my 5th time using Paylater, the payment plans are easy. You don't have to pay large amounts of money all at one time especially for family holidays, it can be very pricey elsewhere but when yo... See more
Company replied
Nica was very helpful, and professional on handling my concern, she ensures that my issue would be reviewed and gave me proper waiting time for answer, but i got response only few minutes after our c... See more
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Company details
- #8 of 23 best companies in Travel Agency
- #1 of 10 best companies in Payment Service
About Paylater Travel Australia
Written by the company
Paylater Travel was founded in 2017 with a simple, yet powerful mission: to make more meaningful moments take flight.
Fast forward to today and we’ve helped over hundreds of thousands of people travel on their own terms. We’re bringing big dreams to life, without burdensome debt. Whether that’s reuniting families, connecting friends or unlocking new adventures, at Paylater Travel, we’re so grateful to be making the world a more connected place.At Paylater Travel, we’re as invested in your journey as you are. From the moment you book your flight, until you're back home with a camera roll full of incredible memories, we're here to ensure smooth sailing every step of the way.
To book a flight with us head over our website and Lock in your flight with a small deposit. We buy the ticket on your behalf. You’ve now locked in today’s prices and can pay it off in flexible instalments.Contact info
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 month
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First time using this Paylater travel…
First time using this Paylater travel and honeslty am really happy with the service. Can't fault anything I will recommend and reuse it for future travels
11 June 2026
Unprompted review
RAFFY was a great help in assisting me…
RAFFY was a great help in assisting me with choosing our seat selections. Well done on providing a great service. Thank you again
11 August 2026
Unprompted review
Rowena,Reese and Mitch
Rowena, Reese and Mitch has been promp and efficient in assisting me with flight changes.
10 August 2026
Unprompted review
Helped so much with extending my…
Helped so much with extending my payment date due to issues with my bank!
10 August 2026
Unprompted review
Rica was swift and helped with my…
Rica was swift and helped with my concern.
10 August 2026
Unprompted review
Yayan is very quick to be a let to…
Yayan is very quick to be a let to resolve my issue for payment extension. Highly recommend paylatertravel for your future travels, you can able to plan ahead and pay monthly affordable payments. Thank you
10 August 2026
Unprompted review
Making it easier for families to enjoy…
Making it easier for families to enjoy a trip away. Easy set up, fair terms and cons. Great way to travel if you have a big family
10 June 2026
Cindy was very helpful and understood…
Cindy was very helpful and understood my situation right away, she acknowledged how much this trip means to us and is very thoughtful. She was able to ease my mind, this is how customer service should work, very very considerate.
9 August 2026
Unprompted review
Kerwin was quick and a great help
Kerwin was quick and a great help! Thank you!
9 August 2026
Unprompted review
Great prompt service
8 August 2026
Unprompted review
Amazing service
I can’t recommend PayLater Travel enough, this company is absolutely AMAZING. They enabled me to pay for my Melbourne to NYC return flights over time which would have been difficult for me upfront, especially since I wanted to lock it in early.
Customer service is amazing and the website is very easy to use, no matter how tech savvy you may be. The payment process is also flawless, I have never had a problem. I’ve seen some reviews about limitations in regards to cancellations and modifications but with anything you buy or sign up for it’s up to you to understand the terms and how it works. Paylater Travel is 100% legitimate and very well trusted by me. You don’t even need a good credit score either, just a deposit. Do your part by following through with the payments and PLT will get you to where you need to go. I’ll definitely be back, thank you for helping me get to America in Nov ‘26!
8 August 2026
Unprompted review
Yayan was just amazing
Yayan was very kind, attentive and understanding. I am truly grateful for kind of service. May God bless you all.
7 August 2026
Unprompted review
Cyron was amazing to helping me out…
Cyron was amazing to helping me out can’t thank you enough
7 August 2026
Unprompted review
Reply from Paylater Travel Australia
We appreciate this feedback. Cyron's helpful assistance reflects the service standard we aim to provide. We'll ensure this feedback reaches him.
Great customer service
Cyron was great at helping me with my payment extension. Great customer service, it said it might take a while due to high level of inquiries but I only had to wait around 5 mins.
7 August 2026
Unprompted review
Reply from Paylater Travel Australia
We appreciate this feedback. Cyron's effective assistance with your payment extension, along with a shorter-than-expected wait time of around 5 minutes, reflects the service standard we aim to provide. We'll ensure this feedback reaches him.
Great customer service & helpful
Great customer service & helpful. Thank you Rica for your amazing customer service ❤️
7 August 2026
Unprompted review
Reply from Paylater Travel Australia
Thank you for sharing this! We're so glad Rica provided amazing, helpful customer service. We'll be sure to pass along your thanks to her. ❤️
Reply from Paylater Travel Australia
We appreciate this feedback. Being able to provide meaningful support reflects the standard we aim for.
The service was excellent
The service was excellent. Nica was very efficient in getting my issue resolved. She provided pertinent information
6 August 2026
Unprompted review
Reply from Paylater Travel Australia
We appreciate this feedback. Nica's efficient resolution and provision of relevant information reflect the service standard we aim to provide. We'll ensure this feedback reaches her.
This company has great communication…
This company has great communication skills and work hard to ensure customer satisfaction
6 August 2026
Unprompted review
Reply from Paylater Travel Australia
We appreciate this feedback. Strong communication and a focus on customer satisfaction reflect the standard we aim to provide.
Reply from Paylater Travel Australia
We appreciate this feedback. An easy, helpful experience reflects the standard we aim to provide.
Reply from Paylater Travel Australia
Thank you for sharing this! We're so glad Ari provided excellent customer service. We'll be sure to pass along your thanks to her.
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