Pawtato Reviews 

304
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report that their dogs absolutely love the variety of treats and chews offered, finding them delicious and enjoyable. Many appreciate that the products are healthy, low in fat, made with natural ingredients, and free from rawhide. These treats are often highlighted as perfect for dogs with allergies or specific dietary requirements, providing suitable and beneficial options. People also commend the company for its excellent product quality and the overall positive experience. The delivery service is consistently described as fast, prompt, and reliable, with items arriving quickly and well-packaged. Furthermore, consumers frequently mention that these chews contribute to their dogs' dental health and are easy to order through an efficient process.

What people talk about most

Product

People report positive experiences with the product, with many customers stating their dogs absolutely love... See more

Quality

Reviewers highlight positive aspects of quality, noting that dogs love the treats and that they are healthy,... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting quick dispatch and... See more

Order

Customers had ambiguous experiences with their orders, with many finding the ordering process quick and easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oh wow! Daisy absolutely loves her chews plus her favourite is either the Blueberry chew or the mint &parsley tooth cleaner chew! Thank you for producing a very low on fat delicious dog treats!!

Rated 5 out of 5 stars

I found this company whilst researching healthy dog treats. Our staffy has begun to scratch when eating other brands of dog treats and we have noticed that a lot of the treats are still rawhide based... See more

Company replied

Rated 5 out of 5 stars

Doodles absolutely loves the Blueberry sticks and the parsley absolutely mint. These treats for whatever reason slow her down and she thoroughly enjoys them! The smell delicious and of what they s... See more

Company replied

Rated 5 out of 5 stars

These are great products - my dogs eat them every day and really enjoy them. So nice to have an alternative to poor quality animal products and feed them something healthy and ethical.

Company replied


Company details

  1. Pet Store

Written by the company

Pawtato dog chews are the plant-based, healthy, low-fat alternative to traditional factory by-product chews. Formulated with sweet potato, our vegan dog treats are suitable for small, medium and large dogs. Our dog chews are ideal for dogs with a sensitive stomach. They are free from meat, wheat, dairy, eggs, artificial colour and flavours. No hide from any animal, a great rawhide alternative for those with a sensitive stomach looking for a hypoallergenic dog chew without wheat gluten. Vegetarian and vegan society approved, our range of treats are free from GM ingredients and offer grain-free options too. Ethical products from an award winning vegan-owned business in the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(304)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five stars for these treats

Both my dog and my son’s dog love the Pawtato treats. So much so that I have to purchase them and ship them to the U.S. to where my son lives 🤣. My dog especially loves the Blueberry tubes but my son’s dog is more for the Ocean Treats. From ordering to receiving is really quick and easy. Would recommend to anyone.

3 July 2026
Rated 5 out of 5 stars

Top quality dog treats

Quick delivery, my dogs love them. They are vegan, so also good for my conscience while also being a healthy and low fat treat for my dogs. I would highly recommend them.

19 June 2026
Rated 2 out of 5 stars

Extremely disappointed!

I was extremely disappointed when I received my order for the small sweet potato bones. I bought them as they were on offer but when they arrived I realised why! They are suddenly way smaller than they used to be! This is very disappointing as I buy these all the time and the big ones for my son’s dog. They were perfect for my two dogs but now I can’t give them to one of them as with the size reduction they are now a choking hazard for him and the big ones are too big for him. I feel like I was misled as I thought I was buying them for a good price when really they had reduced the size of them without mentioning that pretty major fact!
I not only think it is unfair to reduce the size and not mention it but also unsafe. I would rather they either be honest about the size reduction or just put the price up a bit. I usually buy a box of the small ones every month and regularly buy the large ones but now I’ll have to look for a safe sized alternative. Very disappointing for me and my dogs who loved them.
I have to say that I have always been very happy with them before this.
I have a standing order from Amazon of the pawtato small knots and they are definitely bigger than your small. Surely they should be the same size when they are the same make. The box is bigger than the box I received off you. Do you do two different sizes of small depending on who is selling them? I had some small left from an Amazon order and I compared them and your small is definitely smaller than theirs so I am definitely confused.

1 June 2026
Pawtato logo

Reply from Pawtato

Hi Bev, sorry to hear something didn't meet your expectations. Looks like you had two orders of Large knots last year, then a gap of 8 months and an order of Large knots (180g) and Small knots (150g) this month. Neither of these knots products have changed size in the last 10 years. Are you sure you're referring to the right product? Please contact spud@pawtatochews.co.uk if you have photos and we will do our best to help :)

Rated 5 out of 5 stars

Great treats

Great treats . My dog loves them and be buy them regularly . Love that they are vegan

1 June 2026
Pawtato logo

Reply from Pawtato

Hi Jane, thanks for the 5 star review! As vegans ourselves, we love them too! :)

Rated 5 out of 5 stars

Highly recommended

My dog loves all the pawtato treats. I have a couple of subscriptions to ensure he never goes without. They are delivered on time every time. Changing or cancelling subscriptions is very easy.

19 May 2026
Pawtato logo

Reply from Pawtato

Thanks Alan :)

Rated 5 out of 5 stars

These are great products

These are great products - my dogs eat them every day and really enjoy them. So nice to have an alternative to poor quality animal products and feed them something healthy and ethical.

2 February 2026
Pawtato logo

Reply from Pawtato

Hi Sarah, thanks for the review! There's always a better choice than animal parts :) Clean, safe, simple and satisfyling!

Rated 5 out of 5 stars

Great

Great - just as advertised - arrived safely - well packed - excellent quality and value

29 April 2026
Pawtato logo

Reply from Pawtato

Thanks H, the review really gives us a boost :)

Rated 5 out of 5 stars

Blueberry chews

Quick delivery. Good product. My dog loves them

13 April 2026
Pawtato logo

Reply from Pawtato

Thank you for taking the time to review! We are glad your animal companion is in the Spud Squad 🐶

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look