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PawChamp Reviews 19,025

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 9,946 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and understanding, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized approach and quick response times. Reviewers are particularly impressed with the efficient and easy user experience, often noting the valuable advice and support received. However, some people were dissatisfied with subscription issues, mentioning unexpected charges after trial periods or difficulties canceling. A few other people also felt that the user interface for reviewing past lessons was not intuitive, and some found the information provided to be basic.

What people talk about most

Staff

Customers had positive experiences with staff, praising their helpfulness, knowledge, and supportive... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness, efficiency, and... See more

User experience

Customers consistently note positive experiences with user experience, praising the app and expert advice for... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Subscription

Reviewers highlight negative aspects of subscription, with many expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used the app sparingly, but the advice and exercises were well received by my pooch and she is doing great. I forgot that I had signed up for an introductory offer, and when the offer was ove... See more

Company replied

Rated 4 out of 5 stars

Learning about my rescue dog's behavior. I just want to continue on with the modules without having to comment. Once I complete the modules I will leave a review

Company replied

Rated 5 out of 5 stars

Outside of the app, I've also done additional research. My findings of methods to stop biting seemed cruel so I used the chat feature of the app. Philip asked all the right questions and gave advice... See more

Company replied

Rated 5 out of 5 stars

Mia gave me some big advice and help understanding what I was doing wrong with Sadie's training even though she has made tremendous progress in it. She helped me realize I was putting Sadie through so... See more

Company replied


Company details

  1. Dog Trainer

About PawChamp

Written by the company

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾

Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions.

Unleash the champion in your pawed friend – join Paw-Champ today!

Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction.
Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals.
Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more.
Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment.
24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.
Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.

🐕 In case of any questions feel free to contact our customer care team at support@paw-champ.com

🌐 To visit our contact page CLICK HERE

Start Training Your Dog with PawChamp

Written by the company

7 days are enough to see if our plan meets your needs
At PawChamp, we’re dedicated to helping pet parents around the world build stronger bonds with their dogs through effective training, behavior guidance, and comprehensive dog care education. Whether you're raising a new puppy or addressing behavioral issues with your older dog, our platform offers tailored learning programs designed to fit the unique needs of you and your furry friend.

A 24/7 dog trainer in your pocket!

Learn and train your dog whenever it works best for you!

Learn and train your dog whenever it works best for you!
You can access the platform anytime from your mobile device or personal computer.

Contact info

Promotion box for PawChamp

Welcome to the Personalized Dog Training

Take a quiz to get a personalized obedience training plan for your dog

4.3

Excellent

TrustScore 4.5 out of 5

19K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Cannot find the app I was using for…

Cannot find the app I was using for training? Frustrating$

26 May 2026
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Reply from PawChamp

Dear Cathie,

Thank you for your review!

We're glad you're still giving us a 4-star rating despite the frustration you experienced. We understand how annoying it can be when you're looking for something specific in the app. We'd love to help you locate the training content you were using. Please reach out to our support team at support@paw-champ.com with details about what you're looking for, and they'll be happy to guide you to it right away. Our team is available 24/7 to assist you.

If you have any other questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

He had great suggestions

He had great suggestions. I will try them out and follow up.

26 May 2026
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Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that our expert provided you with great suggestions! It's wonderful to know that you're excited to try them out. We'd love to hear how things progress with your furry friend, and please don't hesitate to reach out if you have any questions along the way. Our team is here to support you every step of the journey!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

This is an excellent presentation to…

This is an excellent presentation to help make you and your dog better in situations that you need them to be calm. The instruction is cohesive and continues in a logical manner....I recommend it.

26 May 2026
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Reply from PawChamp

Dear Jane,

Thank you for your wonderful review!

We're thrilled to hear that you found our presentation excellent and that it's helping you and your dog achieve the calm, focused behavior you need. It's wonderful to know that the logical flow of our instruction made the learning experience clear and easy to follow. Your recommendation means so much to us, and we're delighted that PawChamp is making a positive difference in your training journey together.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

I truly like that there is someone…

I truly like that there is someone available anytime I post a question

26 May 2026
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Reply from PawChamp

Dear Lorrie,

Thank you for your wonderful review!

We're thrilled to hear that you appreciate having support available whenever you need it. Being there for our customers and their furry friends is at the heart of what we do, and knowing that our responsiveness is making a positive difference means everything to us. Your feedback motivates our team to continue providing the exceptional support you deserve.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Distractions when at stay

We’re going to start working her suggestions today

26 May 2026
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Reply from PawChamp

Dear Roger,

Thank you for your wonderful 5-star review!

We're thrilled to hear that you found valuable suggestions in our training content for working with distractions during the stay command. It's exciting to know that you're ready to put these techniques into practice with your furry friend! We'd love to hear how the training progresses, and remember that our expert team is always here if you need any guidance along the way.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

She gave me good advise and made me…

She gave me good advise and made me feel better about my dogs behavior

26 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad that our expert was able to provide you with helpful advice and support regarding your dog's behavior. It's wonderful to hear that you're feeling more confident about your furry friend – that's exactly what we're here for! Your positive feedback means the world to us and reminds our team why we're passionate about helping dogs and their owners thrive together.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

My refund was issued immediately

My refund was issued immediately. Thank you

26 May 2026
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Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad we could process your refund quickly and efficiently. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience with us. It's feedback like yours that helps us continue to deliver excellent service to you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Hazel continued the conversation I had…

Hazel continued the conversation I had going with another Trainer and gradually elevated the next steps for me

26 May 2026
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Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that Hazel provided such excellent continuity in your training journey! It's wonderful that she was able to pick up where your previous trainer left off and gradually elevate your progress to the next level. This kind of personalized, progressive approach is exactly what we strive for at PawChamp, and we're so glad it's working well for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Very patient

Very patient, reassuring and understanding, gave me some hope going forward that things will be ok

26 May 2026
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Reply from PawChamp

Dear Tara,

Thank you for your review!

We're truly grateful for your kind words. Knowing that our team was able to provide you with patience, reassurance, and understanding means so much to us. Your well-being and that of your furry friend is what drives us every day, and we're honored to have given you hope and confidence moving forward. We're here to support you every step of the way.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Leave command

The leave command has really made a difference at his meal times. He now sits patiently to be told to go to his dish. Just to stop him from jumping on our plates when we are eating

26 May 2026
PawChamp logo

Reply from PawChamp

Dear Theresa,

Thank you for your wonderful review!

We're thrilled to hear that the leave command training has made such a positive difference during meal times! It's fantastic that your pup is now sitting patiently and waiting for permission to approach his dish, rather than jumping on your plates. These kinds of behavioral improvements truly make daily life easier and more enjoyable for the whole family. Your dedication to training is clearly paying off, and we're so glad PawChamp could help you achieve this milestone with your furry friend!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Robert totally understands how my dog…

Robert totally understands how my dog thinks and his reactivity and anxiety struggles with other dogs. His approach makes sense and we will try his advice.

26 May 2026
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Reply from PawChamp

Dear Michelle,

Thank you for your wonderful review!

We're thrilled to hear that Robert has been able to connect with you and your dog's specific needs. Understanding a dog's reactivity and anxiety challenges is so important, and we're delighted that his approach resonates with you and makes sense for your situation. We're confident that implementing his advice will bring positive progress for you both!

If you have any questions as you work through the training - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars
PawChamp logo

Reply from PawChamp

Dear Denise,

Thank you for your review!

We truly appreciate you taking the time to leave us a positive rating. Your support means the world to us and motivates our team to continue providing the best possible experience for you and your furry friend.

If you have any questions or need further assistance with anything, please don't hesitate to reach out to our team at support@paw-champ.com. We're available 24/7 to help!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Talking to the expert

Talking to the expert

26 May 2026
PawChamp logo

Reply from PawChamp

Dear Sophia,

Thank you for your review!

We're so glad you had a positive experience talking to our expert team. Our Experts are passionate about helping you and your furry friend succeed, and we're thrilled that their guidance was valuable to you. Your feedback truly means the world to us and motivates our team to continue delivering exceptional support.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Well explained

26 May 2026
PawChamp logo

Reply from PawChamp

Dear Sharon,

Thank you for your review!

We're thrilled to hear that you found our content well explained! Clear, easy-to-understand instruction is at the heart of what we do at PawChamp, so it's wonderful to know that we've delivered that for you. We're confident this will help you and your furry friend get the most out of your training journey.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

It's all good

26 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We truly appreciate you taking the time to leave us a positive rating! Your support means the world to us and motivates our team to continue providing the best possible experience for you and your furry friend. We're so glad everything is going well with PawChamp.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 1 out of 5 stars

This was a complete scam

This was a complete scam. They offered to “fix it” but things got even worse. Please don’t bother with this company. You’ll end up so stressed out. It was very disappointing.

25 March 2026
Unprompted review
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Reply from PawChamp

Dear Jodi,

Thank you for sharing your review. 

We’re truly sorry to hear that your experience left you feeling this way. It was never our intention to cause stress or disappointment, and we sincerely regret that our attempts to help did not improve the situation for you.

We understand your frustration and appreciate you taking the time to share your feedback. Experiences like yours are taken seriously and help us understand where we need to improve our communication and support.

You can easily reach us through any of the following ways:
1. Email us directly at reviews-trustpilot@paw-champ.com (mailto:reviews-trustpilot@paw-champ.com) 
2. Submit a request via our contact form: https://www.paw-champ.com/contact 
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.

We look forward to resolving this for you promptly.

PawChamp Team 🐾️

Rated 3 out of 5 stars

I only saw the introductory lessons and…

I only saw the introductory lessons and they were very good. Gave the basics for training in demonstrations and language that could be understood and implemented.

10 March 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for sharing your review. 

We’re really happy to hear that you found the introductory lessons clear, easy to understand, and practical to implement.

We truly appreciate you taking the time to share your experience, and we wish you lots of success and enjoyable moments throughout your training journey with your dog 🐾


You can easily reach us through any of the following ways:
1. Email us directly at reviews-trustpilot@paw-champ.com (mailto:reviews-trustpilot@paw-champ.com) 
2. Submit a request via our contact form: https://www.paw-champ.com/contact 
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.

We look forward to resolving this for you promptly.

PawChamp Team 🐾️

Rated 4 out of 5 stars

Review Assessment-Hope that this will help with my…

Hope that this will help with my Chihuahua’s reactive issues. Just starting so a bit early to leave a viable review.

25 May 2026
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Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad you've chosen PawChamp to help with your Chihuahua's reactive issues. We understand that managing reactivity can be challenging, and we're excited to support you both on this journey. Our programs are designed to provide practical, step-by-step guidance, and we're confident that with consistent practice, you'll start seeing positive progress. We'd love to hear how things develop as you progress through the training!

If you have any questions along the way, please don't hesitate to reach out. Our expert team is available 24/7 at expert@paw-champ.com to provide personalized guidance for you and your furry friend.

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

They were quick to respond to my…

They were quick to respond to my queries my request was action-ed immediately.

25 May 2026
PawChamp logo

Reply from PawChamp

Dear Frances,

Thank you for your review!

We're thrilled to hear that our team responded quickly to your queries and actioned your request immediately. Your satisfaction is our top priority, and we're so glad we could assist you promptly. We truly appreciate your feedback and look forward to continuing to serve you and your furry friend!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Excessive Barking dog

John had some good advice that I’m eager to try.

25 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad to hear that John provided you with helpful advice for addressing your dog's excessive barking! Our expert trainers are dedicated to offering practical guidance that you can start implementing right away. We'd love to hear how things progress with your furry friend as you apply these techniques.

If you have any questions or need further assistance along the way, please don't hesitate to reach out to our expert team at expert@paw-champ.com. Our team is available 24/7 to support you!

Best regards,
PawChamp Team 🐾

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