We have been merlin passholders for many years, but paultons park has now become our no1 park to visit. Friendlier staff, less ride times. Equality for all disabilities, ride access available and a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Another brilliant visit! Fantastic amount on offer for all age ranges, you can get on so many rides multiple times in one visit, loads of fun areas and a great water park, lots of shaded places to eat... See more
Company replied
Fantastic park for all the family, especially young ones. No wait times, great choice of food options and some great themed areas. Peppa pig world was a big hit! We went for Halloween and the decorati... See more
We local oldies won tickets to Paultons and have just had a lovely time there. We only did couple of rides,but enjoyed the aviaries, gardens and meerkat just as much. The river walk is very pleasant... See more
Company replied
Company details
Written by the company
Paultons Park is rated the UK’s number one family theme park on Google with over 70 exciting rides and attractions to enjoy. Paultons is home to the UK exclusive and world’s first Peppa Pig World theme park with 9 fun Peppa-themed rides, a large indoor Playzone and even Muddy Puddles to jump and play in! Tornado Springs is a brand new world featuring 8 incredible new rides and experiences including a spinning coaster, gyro swing ride and a driving school attraction. There is an amazing variety of things to see and do at Paultons including; big rides, small rides, play areas, entertainments and an astonishing collection of animals and birds, all set within 140 acres of beautiful parkland.
Contact info
Paultons Park, Ower, SO51 6AL, Romsey, United Kingdom
- 02380814442
- enquiries@paultons.co.uk
- paultonspark.co.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fun as always. A little bit of a faff, a smaller disappointment
We came today to celebrate my little’s 5th birthday
She’s been extremely excited about returning here as she hasn’t been since she was 2.
We arrived at 0938 and were allowed into the park prior to it opening which gave us time to have a little stroll around the gardens through the owl path and the Chinese garden (beautiful waterfalls and bananas growing on the trees!)
We headed straight for the lost kingdom as we wanted to do peppa pig world in the afternoon to chill our girl out for the drive home (we had also been told that peppa pig world is more quiet during the afternoon- it wasn’t!)
We were disappointed after queuing for a ride to be told our little was too short- we had measured her on the height board outside of the queue to make sure she was tall enough and she was over it by an inch, yet when we got to the front of the queue ready to go on they measured her again for us to be told she was too short 🙈.
Other than that we loved everything else we went on! The food was delicious within the park
I had purchased the photo pass which was £40 so always worth the money but not many of the smaller rides had the photo opportunity so although still worth the money, we didn’t have a great selection of photos.
Also a heads up- I was told that to have photos printed you have to return to the rides you had them taken at if you then chose to have them printed and not just digitally- and was told to give it a hour and a half at the end of the day to give enough time to go and get it
Everywhere is cashless including the lockers which was great for us!
Queue times- considering it’s the summer holidays AND a Saturday- the longest queue time today was 25 minutes
Everything else was pretty much 5/10 minutes throughout the day throughout the park!- amazing
Anyway! We had an amazing time!
22 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Stephanie,
Many thanks for your kind comments and review following your recent visit to Paultons.
We’re delighted to read that you enjoyed a lovely birthday visit for your daughter and were particularly impressed with the value for money that the photo pass offers and the short queues experienced despite being a weekend day during the summer holidays.
We are however sorry to learn that your daughter was measured too small to use a ride after queuing up on the understanding she was tall enough. We are pleased to advise that we are able to offer 90cm and 1m wristbands that are available from Guest Information for future reference so that you can then show the wristband at rides where height measurements are required without the need to be measured everytime.
We value all feedback received and do very much look forward to welcoming you back at Paultons again sometime in the future.
Kind Regards
Paultons Park
Kind regards,
Paultons Park
We had the best day
We had the best day! Came with our daughters 7 & 4. Focused on Peppa world but as queue times were not crazy we managed a lot before lunch. Started to explore the rest of the park and wow! We went on Raven & The flight of the pterosaur with our 7 year old. They were great.
21 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Clare,
Thank you for sharing your delightful experience at Paultons Park!
We're thrilled to hear that you and your daughters had such a wonderful day, especially enjoying Peppa Pig World.
It's fantastic that the manageable queue times allowed you to explore so much before lunch. We're also glad you ventured into the rest of the Park and enjoyed rides like Raven and The Flight of the Pterosaur with your 7-year-old.
We hope to welcome you and your family back for more fun and adventures in the future!
Kind regards,
Paultons Park
Clean, friendly and so much to do for all ages.
We hadn't really heard about Paultons Park before so we were really really pleasantly surprised during our visit. There was so much to do that we didn't get to do everything in the one day we had there. The facilities were super clean and excellent for young children/babies.
The attention to detail in everything was just amazing. We were truly very happy with our experience. Great value for money.
21 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Beth,
Thank you for sharing your delightful experience at Paultons Park.
We're thrilled to hear that you were pleasantly surprised by your visit and found so much to enjoy.
It's wonderful to know that our facilities met your expectations, especially for young children and babies. We take great pride in the attention to detail throughout the Park, and it's rewarding to hear that it contributed to your happiness.
We hope to welcome you back soon for another day of fun and exploration!
Kind regards,
Paultons Park
Reply from Paultons Park Home of Peppa Pig World
Dear Tiffany,
Thank you for taking the time to share your experience at Paultons Park.
We are delighted to hear that you found the Park to be very clean and enjoyed our fantastic facilities. Maintaining a pristine environment and providing top-notch amenities are priorities for us, and it's wonderful to know that these efforts contributed to your positive experience.
We look forward to welcoming you back for another enjoyable visit in the future.
Kind regards,
Paultons Park
Wonderful experience
Fantasic day out with my 2 children. Staff are friendly, great cleanliness and fantastic rides and attractions. We got public transport to and from the park, was so easy to get there by public transport. Would highly recommend Paultons Park.
20 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Vanessa,
Thank you for your wonderful review of Paultons Park!
We are delighted to hear that you and your children had a fantastic day out. It's great to know that you found our staff friendly and appreciated the cleanliness of the Park. We're also pleased that you enjoyed the rides and attractions.
It's fantastic to hear that you found it easy to reach us by public transport. We strive to make the park accessible for all our guests.
Thank you for recommending us, and we look forward to welcoming you and your family back for another fun-filled day in the future.
Kind regards,
Paultons Park
Fantastic day out
Fantastic day out – 5 stars from start to finish!
We had a brilliant experience at Paultons Park and honestly couldn’t fault it. The whole park was exceptionally clean, really well organised and clearly very well looked after.
There were plenty of food and drink options throughout the park, and the rides were excellent, with something for all ages. Everything ran smoothly and the whole experience felt very well managed from start to finish.
A genuinely fantastic day out and somewhere we will definitely be visiting again. Highly recommended!
20 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Tom,
Thank you for your wonderful review of Paultons Park!
We are thrilled to hear that you had a fantastic experience from start to finish. It's great to know that you found the Park exceptionally clean and well-organized, and that you enjoyed the variety of food and drink options available.
We're delighted that the rides catered to all ages and that everything ran smoothly during your visit. Your recommendation means a lot to us, and we look forward to welcoming you back for another brilliant day out in the future.
Kind regards,
Paultons Park
Brilliant family theme park
Family of 4 (myself and 3 older children 15, 13 & 11) had a brilliant day at the park. First time back in over 10 years and the park honestly puts Merlin to shame. The park itself is spotless and very well maintained, with the gardens and animals it’s lovely just walking around. Caters very well for families, particularly those with younger children. Lots of seating and tables dotted around so you can always find somewhere to sit. Good selection of rides for all ages with brilliant theming. Queues times weren’t long at all so it meant we could do everything in one day. Ride operations were quick and efficient and the rides themselves were very smooth to ride. Staff were friendly and helpful and the general atmosphere around the park was very positive. Lots of options for food and drink. Like all theme parks, food and drink is on the pricey side, but we took our own lunch and just purchased ice cream to keep costs down. I would recommend this park and will definitely be returning.
19 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Vicky,
Thank you for sharing your wonderful experience at Paultons Park with us!
We are thrilled to hear that you and your family had a brilliant day, especially after returning after more than a decade. It's fantastic to know that you found the Park spotless and well-maintained, and that you enjoyed the beautiful gardens and animals.
We're delighted that our Park catered well to your family, with plenty of seating and tables available. It's great to hear that you appreciated the selection of rides and the brilliant theming, as well as the short queue times that allowed you to enjoy everything in one day. Our team works hard to ensure quick and efficient ride operations, and we're glad you found the rides smooth and enjoyable.
Thank you for your kind words about our friendly and helpful staff, and we're pleased that you found the atmosphere positive. We're glad you enjoyed your day with your own lunch and a treat of ice cream.
We truly appreciate your recommendation and look forward to welcoming you and your family back to Paultons Park in the future.
Kind regards,
Paultons Park
A great day out for all the family
We visited yesterday and had a really wonderful day.
The selection of rides allows something for everyone! Bigger coasters for the thrill seekers and lovely bright coloured Peppa pig world for younger visitors.
We were so impressed with the cleanliness of the park, the very helpful staff and all the little extras added to make the day perfect!
As we went to leave some of the helpful staff were at the exit letting people know there was some local traffic so as a result of this they kept the park open an extra half hour extending ride times to allow an easier exit and journey home!
We were so impressed and will definitely be back again when the new water coaster is open! Can’t recommend enough!!
19 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear James,
Thank you for sharing your delightful experience at Paultons Park!
We're thrilled to hear that you enjoyed the variety of rides, from the thrilling coasters to the vibrant Peppa Pig World for our younger visitors. It's wonderful to know that the cleanliness of the Park and the helpfulness of our staff made your day even more special.
We're glad our team could assist with the local traffic situation by extending the park hours, ensuring a smoother journey home for you.
Your recommendation means a lot to us. We can't wait to welcome you back when Serpents Curse opens!
Kind regards,
Paultons Park
Great day out
Great day out, good not annual passes can be paid monthly, not down side is some (not all) of food outlets are over price
19 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Quintin,
Thank you for sharing your thoughts on your recent visit to Paultons Park.
We're thrilled to hear that you had a great day out and appreciate your positive feedback about the flexibility of our annual passes with monthly payment options.
We strive to offer a variety of food options to suit different tastes and budgets, and we appreciate all feedback received.
We hope to welcome you back soon for another enjoyable day.
Kind regards,
Paultons Park
Great combination of family friendly…
Great combination of family friendly rides and attractions, lovely grounds / gardens for a picnic should you want to take your own food. Friendly staff, easy to access with free parking. Better atmosphere , staff and other customers than say Thorpe Park.
18 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Mark,
Thank you for sharing your wonderful experience at Paultons Park!
We're delighted to hear that you enjoyed our family-friendly rides and attractions, as well as the beautiful grounds and gardens perfect for a picnic.
It's great to know that our friendly staff and the overall atmosphere made your visit even more enjoyable. We strive to provide a welcoming environment for all our guests, and it's heartening to hear that you found it better than other parks.
We look forward to welcoming you back for another fantastic day out in the future.
Kind regards,
Paultons Park
Paida from HDL gave us an amazing…
Paida from HDL gave us an amazing experience at pepper pig world - I was determined to get the ball in Paida helped provide tips on how to win in the end I ended getting both balls in and winning George for my goddaughter on her birthday
17 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Shanice,
Thank you for sharing your delightful experience at Paultons Park!
Winning a George plush on one of the HB games for your goddaughter sounds like a wonderful memory!
We are so pleased that you had an amazing experience and hope to welcome you back for more fun in the future.
Kind regards,
Paultons Park
Amazing rollercoasters
Amazing rollercoasters, Hampshires hidden gem. Loved the new viking land Valgard and rides Drakon and Raven.Staff friendly and ques no longer then 20 mins.
17 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Gregory,
Thank you for sharing your wonderful experience at Paultons Park!
We're thrilled to hear that you enjoyed our rollercoasters and that you consider us a hidden gem in Hampshire. It's fantastic to know that you loved Valgard, and the rides Drakon and Raven. We're also delighted that our friendly staff and the short queue times added to your enjoyment.
We look forward to welcoming you back for more adventures in the future!
Kind regards,
Paultons Park
A theme park for all the family from babies to grandma.
Ease of access from the car park and well organised entry to the park.
Clean throughout the park with plenty of space to sit in the shade. Lots of benches to sit on around the park. Great for a variety of age groups. Not too far to walk between rides.
An excellent day out for the whole family.
Great theming in Peppa pig world, the dinosaur area and the Viking area.
7 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Carole,
Thank you for sharing your wonderful experience at Paultons Park.
We're delighted to hear that you found the access from the car park and the entry process well-organised. It's great to know that you appreciated the cleanliness and the ample shaded seating areas throughout the Park.
We're thrilled that the variety of attractions, including Peppa Pig World, Lost Kingdom and Valgard provided an excellent day out for your whole family.
We look forward to welcoming you back for more fun and adventure in the future.
Kind regards,
Paultons Park
Worth the money
Worth the money
On a weekend/school
Holiday the most we queued was 20mins
16 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Louise,
Thank you for sharing your experience at Paultons Park.
We're delighted to hear that you found your visit worthwhile and appreciated the relatively short queue times, even during the school holiday.
We strive to provide an enjoyable experience for all our guests, and it's wonderful to know that you had a pleasant time.
We look forward to welcoming you back for more fun and adventure in the future.
Kind regards,
Paultons Park
Absolutely disgusted we got to the…
Absolutely disgusted we got to the ticket booth only to be told we would have to pay 59 pound each adult or we could let the kids go in on their own !!!!!!!! This was not advertised on their website about having to pay extra wen we were not even going on any rides just to watch our girls disappointed doesn’t even cover it we had 2 very upset girls
16 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Jackie,
Thank you for taking the time to review Paultons Park although we are saddened to see that it comes with a 1-star rating.
We are very proud of the value for money we are able to provide our guests and the services we offer. Admission tickets to Paultons includes over 70 rides and attractions covering Paultons Park, Valgard: Realm of the Vikings, Tornado Springs, Lost Kingdom and Peppa Pig World therefore offering a full day's entertainment across a large site for families of all ages.
Please be advised that all guests who reach 1 metre in height or above require a ticket to enter the Park and as we hope you can appreciate, we do need to keep a fair and consistent approach when it comes to Park entry.
Please be advised that we do offer discounted tickets when purchased online in advance, up until midnight the day before your visit and can only apologise if this information was missed prior to arrival.
Thank you again for taking the time to review Paultons and we do hope that we are able to welcome you to the Park sometime in the future.
Kind regards,
Paultons Park
Disappointing visit and aftercare
It was a disappointing first visit to Paultons Park. Unfortunately, there were a number of issues during our visit which left us very disappointed with the overall experience.
I contacted Guest Services afterwards to give Paultons Park the opportunity to address our concerns and restore our confidence in returning. Sadly, I did not feel that our concerns were dealt with in a way that would encourage us to visit again.
As a result, we have shared our experience with family, friends and customers, and at this stage we have no plans to return. It is particularly disappointing as this was our first visit and we had hoped it would be a memorable experience for all the right reasons.
22 July 2026
Unprompted review
Park is spotless and staff are all…
Park is spotless and staff are all friendly and really helpful, food was an ok price but actually tasted pretty good. Good variety of fast intense rides, and not bad height restrictions, our 8 and 11 year old kids could do everything. Went on a very Thursday, ques not bad at all 10-15 mins average. Would definitely recommend
13 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Ryan,
Thank you for your wonderful review! We're delighted to hear that you found the park spotless and our staff friendly and helpful. It's great to know that you enjoyed the food and found it to be reasonably priced and tasty.
We're pleased that the variety of fast, intense rides and the accommodating height restrictions allowed your 8 and 11-year-old kids to enjoy everything. Visiting on a Thursday with minimal queues sounds like a perfect day out!
Thank you for recommending us, and we look forward to welcoming you and your family back for more fun and excitement in the future!
Kind Regards,
Paultons Park
Brilliant day out for all the family
A fantastic selection of rides and attractions, excellent theming, well kept grounds, very clean and tidy
12 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Joanne,
Thank you for sharing your wonderful experience at Paultons Park.
We are delighted to hear that you enjoyed our fantastic selection of rides and attractions, as well as the excellent theming throughout the Park.
It's great to know that you appreciated the well-kept grounds and found the Park to be very clean and tidy. We strive to maintain a high standard for our guests, and your feedback is truly appreciated.
We look forward to welcoming you back for another fantastic day out in the future.
Kind regards,
Paultons Park
The best experience ever 10/ 10❤️
The best experience ever 10/ 10❤️
A huge shout-out to Tracey and Bridget at the First Aid team at Paultons Park! ❤️
Our little boy unfortunately fell and cut his elbow. Tracey and Bridget attended to him very quickly, assessed the injury and referred us to A&E as the cut was quite deep. He received the treatment he needed, and we were very grateful for their care, kindness and professionalism.
The two ladies were absolutely amazing. They also went above and beyond by quickly arranging for our tickets to be moved to the following day, which meant we could still enjoy our visit once our little boy was better. We came back the following day and had an amazing experience — 10/10! ⭐⭐⭐⭐⭐
The children absolutely loved it, and Peppa Pig World was definitely the highlight! 🐷❤️
We would definitely come again and would confidently recommend Paultons Park to our friends and family. Thank you to Tracey, Bridget and the whole team for making a difficult situation much easier and for ensuring we could still have such a wonderful family experience.
Thank you, Paultons Park — 10/10! 🎉❤️
11 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Mk,
Thank you so much for sharing your wonderful experience at Paultons Park.
We are thrilled to hear that despite the unfortunate incident with your little boy, our First Aid team were able to provide the care and support you needed. Their professionalism and kindness are truly commendable, and we are delighted they could assist in making your visit enjoyable by arranging for your tickets to be moved to the following day.
It's fantastic to know that your children loved Peppa Pig World and that your overall experience was a 10/10! We appreciate your kind words and recommendation to friends and family.
We look forward to welcoming you back for more fun and memorable moments in the future.
Kind regards,
Paultons Park
Kids enjoyed a lot
10 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Deepak,
Thank you for sharing your review of Paultons Park.
We are delighted to hear that the kids had a fantastic time during their visit! It's always wonderful to know that our attractions bring joy to families.
We hope to welcome you and your family back for more fun and excitement in the future.
Kind regards,
Paultons Park
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.