We have been merlin passholders for many years, but paultons park has now become our no1 park to visit. Friendlier staff, less ride times. Equality for all disabilities, ride access available and a... See more
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Review summary
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Another brilliant visit! Fantastic amount on offer for all age ranges, you can get on so many rides multiple times in one visit, loads of fun areas and a great water park, lots of shaded places to eat... See more
Company replied
Fantastic park for all the family, especially young ones. No wait times, great choice of food options and some great themed areas. Peppa pig world was a big hit! We went for Halloween and the decorati... See more
We local oldies won tickets to Paultons and have just had a lovely time there. We only did couple of rides,but enjoyed the aviaries, gardens and meerkat just as much. The river walk is very pleasant... See more
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Company details
Written by the company
Paultons Park is rated the UK’s number one family theme park on Google with over 70 exciting rides and attractions to enjoy. Paultons is home to the UK exclusive and world’s first Peppa Pig World theme park with 9 fun Peppa-themed rides, a large indoor Playzone and even Muddy Puddles to jump and play in! Tornado Springs is a brand new world featuring 8 incredible new rides and experiences including a spinning coaster, gyro swing ride and a driving school attraction. There is an amazing variety of things to see and do at Paultons including; big rides, small rides, play areas, entertainments and an astonishing collection of animals and birds, all set within 140 acres of beautiful parkland.
Contact info
Paultons Park, Ower, SO51 6AL, Romsey, United Kingdom
- 02380814442
- enquiries@paultons.co.uk
- paultonspark.co.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 1 week
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Chloe in the photo kiosk next to Daddy…
Chloe in the photo kiosk next to Daddy Pigs car ride. Has an amazing sense of humour, is the epitome of a great customer service assistant and lovely with children and big kids alike.
I may well see you again! 😜
Thank u for making our brilliant day even more outstanding
31 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Mr flint,
Thank you for taking the time to share such lovely feedback.
We’ll be sure to share your kind comments with the team. We hope to see you again soon!
Kind regards,
Paultons Park
100% Better than merlin
We have been merlin passholders for many years, but paultons park has now become our no1 park to visit. Friendlier staff, less ride times. Equality for all disabilities, ride access available and a happier place to be.
Wish I had come alot sooner. Definitely considering an annual pass for us all even if its nearly 3 hours away.
31 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Rachael,
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that Paultons Park has become your number one park to visit.
It’s lovely to know that you found our staff friendly, queue times shorter and the atmosphere so positive. We’re also pleased that the access arrangements helped make your visit more enjoyable and inclusive for your family.
We hope to welcome you back, whether for another day out or as annual passholders, and hope the journey is well worth it each time.
Kind regards,
Paultons Park
We visited today and will go back again
We visited today, 3 generations - our grandchildren are 7,6,4,2 and a baby. Our first visit and something for everybody - the older children and big kids loved the big rides and the crossover to Peppa Pig World and Trekka Tractors worked well too. Even on a bank holiday Monday that chat gpt told us was going to be the busiest day of the year we all managed to go on plenty of rides and could manage where to go next because of the advised queuing times. We couldn't get around it all in one day so we'll be back. There were plenty of places to eat, lots of seating when you'd got your food, lovely gardens, clean toilets. It never felt too busy as if too many people had been sold tickets. Really organised so that our grandson who was 90cm tall had his own wristband that made it clear which rides he could go on without having to be checked each time - very well organised.
31 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Nicky,
Thank you for taking the time to share such a detailed review. We’re delighted that your first visit, with three generations of your family, offered something for everyone—from the big rides enjoyed by the older children and adults to Peppa Pig World and Trekking Tractors.
It’s wonderful to hear that the advised queue times helped you plan your day and enjoy plenty of attractions, even on a busy bank holiday. We’re also pleased that you appreciated the range of places to eat, ample seating, lovely gardens and clean toilets.
We’re glad the height wristband made it easier for your 90cm-tall grandson to identify the rides he could enjoy, and that you found the park well organised and comfortable throughout your visit. We look forward to welcoming you all back to discover even more on your next visit.
Kind regards,
Paultons Park
We visited here for the first time…
We visited here for the first time today and we were not disappointed. Was such a fun day for our child's birthday. Staff were super friendly and very supportive. What we loved about our visit today was the queues. Although we had a queue assist wristband. We hardly used it. Waiting times was short.
30 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Customer,
Thank you for taking the time to share your feedback. We’re delighted that your first visit to Paultons Park was such a fun and memorable way to celebrate your child’s birthday.
It’s wonderful to hear that our staff were friendly and supportive, and that you found the queues so short throughout the day.
We look forward to welcoming you and your family back again in the future.
Kind regards,
Paultons Park
Wonderful park
Wonderful park, very clean and lots of attractions, we have visited 8 times over the years as our children have grown to teenagers, we love it. The food prices are quite expensive so bring lots of snacks.
19 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Karen,
Thank you for taking the time to share your feedback, and for returning to Paultons Park so many times over the years. We’re delighted to hear that your family has continued to enjoy the park as your children have grown into teenagers, and that you appreciate the cleanliness and wide range of attractions.
We look forward to welcoming you and your family for visit number nine!
Kind regards,
Paultons Park
Enjoyable for the whole family
Enjoyable for the whole family, mostly aimed at young kids but still good for teenagers.
29 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Daniel,
Thank you for taking the time to share your feedback. We’re pleased to hear that your visit was enjoyable for the whole family. It’s lovely to know that, while Paultons Park is especially popular with younger children, your teenagers also found plenty to enjoy.
We look forward to welcoming you all back again in the future.
Kind regards,
Paultons Park
Paultons park is really good
I love paultons park, its my home park and they have amazing rides for the whole family with great theming, especially drakon. I love the youtube construction updates but there are a few things i have about the park. Tornado springs has a lot of smoking people around in undesignated areas and its a little sad that the paultons branded dairy milk wasnt there. It's probably just my problem tbh. Overall i love this park!😀
29 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Finley,
Thank you for taking the time to share your feedback.
We’re delighted to hear that Paultons Park is your local park and that you enjoy the family-friendly rides and theming, particularly Drakon. It’s also wonderful to know that you follow our YouTube construction updates.
We appreciate all feedback received and please be assured that this will be passed on to the relevant teams for their attention.
Thank you again for your continued support and kind comments. We look forward to welcoming you back to Paultons Park soon.
Kind regards,
Paultons Park
Amazing rides
Amazing rides
Good fun
A lot to do
Kids loved it
Wait times aren’t bad
28 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Jemma,
Thank you for taking the time to share your feedback. We’re delighted to hear that you and the children had fun, enjoyed the rides and found plenty to do throughout the Park.
It’s great to know that the wait times weren’t too long and that the kids had such a lovely day. We look forward to welcoming you back to Paultons Park again soon.
Kind regards,
Paultons Park
Great day out
I am retired. I had a little 3 year old with me, and we had a lovely day. He loved all the train rides, there were sooo many. The waiting times were reasonable, and he got impatient only once. It was an exhausting, fun day out. The staff were fabulous.
27 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Thank you for taking the time to share your lovely review. We’re delighted to hear that you and your three-year-old companion had such a wonderful day at Paultons Park, especially enjoying the many train rides.
It’s great to know that the reasonable waiting times helped make the day enjoyable, and that our fabulous staff made a positive impression. We’re pleased that, although tiring, it was such a fun-filled day out!
We look forward to welcoming you back again in the future.
Kind regards,
Paultons Park
Amazing staff throughout the park
Amazing staff throughout the park - friendly, welcoming, responsive and knowledgeable. Beautiful surroundings and very clean, tidy and well.maintained. Excellent day out
27 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Lisa,
Thank you for taking the time to share your lovely feedback. We’re thrilled to hear that our team throughout the Park were friendly, welcoming, responsive and knowledgeable, and helped make your visit such an excellent day out.
It’s also wonderful to know that you enjoyed the beautiful surroundings and found Paultons Park clean, tidy and well maintained. We look forward to welcoming you back again in the future.
Kind regards,
Paultons Park
What a great day out
What a great day out, everything was easy, no huge queues, lots of variety. We visited with our 3 children, aged 12, 11 and 8. All of the rides ask they over 1.2m ride alone or with an adult depending on speed etc. honestly such a brilliant day out, food was good, fairly priced, 5 of us ate and had drinks for £65, all full up then on to the afternoon. We didn’t even visit the younger part of the park as the rest of it accommodated for our youngest unlike other big named parks. If you want easy, stress free fun go here!! We will defiantly return.. also got a great deal on a two day pass and stay at a local hotel..
27 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Terry,
Thank you for taking the time to share such a fantastic review. We’re delighted to hear that your family enjoyed an easy and stress-free day out, with manageable queues and plenty of variety for your children aged 12, 11 and 8.
It’s wonderful to know that the wider park offered so much for your youngest, without needing to visit the younger areas, and that you enjoyed the rides, food and good value for your family meal. We’re also pleased that you made the most of a two-day pass and local hotel stay.
We look forward to welcoming you all back to Paultons Park for another brilliant visit!
Kind regards,
Paultons Park
What an impressive place!
What an impressive place! Immaculately clean, incredibly well run, so much choice of things to do and every single member of staff well presented, trained and friendly. Some fab details considered throughout the park to make life easier for visitors and lots of open space so it never felt overwhelming.
It’s great to see somewhere where care has been taken, not just in the design of rides, but in the staff, shops, play areas and facilities.
Well done Paultons! We’ll be back!
25 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Anna,
Thank you for taking the time to write such a fantastic review. We’re delighted that you were so impressed by Paultons Park and appreciated the immaculate cleanliness, thoughtful details and wide choice of rides, play areas and facilities.
It’s especially wonderful to hear your kind comments about our team members and that the open spaces helped your visit feel comfortable and unoverwhelming. We take great pride in caring for every aspect of the guest experience, so your feedback means a great deal to us.
We look forward to welcoming you back again soon!
Kind regards,
Paultons Park
Terrible Lunch Experience - Tills Crashing
We’ve previously really enjoyed visits to Paultons Park but our visit in August this year was not positive. The site is card only but all the tills crashed over lunch time at all of the different outlets. Having visited previously and liking the variety of food options we didn’t bring our own food which meant I was unable to feed my kids or buy any cold drinks at the hottest part of the day. Staff didn’t know how long it would take to fix, food stall all shut, food already cooked in the fish and chip shop just sat on the side going off. If you are going to be a cashless site, you need a better IT back up system in place for instances like this … so many families were stressed out with children melting down. I will always take our own food in future and thankfully I had packed a LOT of snacks which we had as a backup but it was quite a shambles. In general the park is v clean, staff are usually great/ helpful, wait times are ok (longest we queued was 35 mins) but this experience and how it was handled has put us off returning. Definitely bring your own lunch if you plan to visit.
26 August 2026
Unprompted review
We had a great and fabulous time
We had a great and fabulous time! The experience was amazing, and we really enjoyed every moment. Everything was wonderful, and we would definitely recommend it to other families. We can’t wait to visit again! 😊
26 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear AM,
Thank you for taking the time to share your wonderful feedback. We’re thrilled to hear that you and your family had such a fabulous time and enjoyed every moment of your visit to Paultons Park.
We’re delighted that you would recommend us to other families, and we can’t wait to welcome you back for another amazing day out! 😊
Kind regards,
Paultons Park
Perfect day
Splash areas on a hot day were perfect
Queue times were advertised so they kept re balancing
Staff, very busy day but all were very polite
26 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Jayne,
Thank you for taking the time to share your feedback. We’re delighted to hear that our splash areas were perfect for cooling off on a hot day, and that you found the advertised queue times helpful. It’s great to know that the team worked to rebalance queues during such a busy visit.
We’re especially pleased that our staff remained polite and helpful throughout the day. We look forward to welcoming you back to Paultons Park again soon.
Kind regards,
Paultons Park
Had a fantastic time there
Had a fantastic time there. Rides were so great. So much to do. Food was good. Only thing is, food court and restaurants closed by 4.30pm. Kids had so much fun and wore themselves out. Great that bus from Southampton goes straight to the park grounds.
24 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Winnifred,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a fantastic visit, enjoyed the rides and food, and found so much to do. It’s wonderful to know that the children had such a fun-filled day!
We’re also pleased that the direct bus service from Southampton made travelling to the Park convenient. Thank you for your comment regarding the food court and restaurants closing by 4:30pm; we appreciate you bringing this to our attention, as guest feedback helps us monitor the overall visitor experience.
We hope to welcome you and your family back to Paultons Park again soon.
Kind regards,
Paultons Park
We had a really good day,was the first…
We had a really good day,was the first time visiting since my kids have become teenagers.the park caters better for older kids now which is good.wait times were all ok,the food was really nice,and not over expensive for a theme park.also the park was clean and tidy
25 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Gary,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a really good day on your first visit since your children became teenagers, and that you found there was plenty for older children to enjoy.
It’s great to know that the wait times were manageable, you enjoyed the food and found it reasonably priced for a theme park, and that the park was clean and tidy. We look forward to welcoming you and your family back to Paultons Park in the future.
Kind regards,
Paultons Park
We absolutely loved it especially the…
We absolutely loved it especially the kids. Would have preferred another day at the park but oh well will probably plan another day soon sometime. It’s a lot more suitable for my kids who are 3 and 1 year old compared to some other theme parks out there. Queue were that long either.
24 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Shagana,
Thank you for taking the time to share your review.
We’re delighted to hear that you and your children, aged three and one, had such a wonderful time at Paultons Park. It’s lovely to know that you found the Park especially suitable for younger children and enjoyed the manageable queue times.
We hope to welcome you and your family back for another fun-filled day very soon!
Kind regards,
Paultons Park
Fantastic theme park for smaller kids…
Fantastic theme park for smaller kids but has a few good rides for older ones too! So much to do and see and experience for ages 0-12 I would say. Great splash pad for the beautiful weather today. My 2,5,6 and 7 yr old grandchildren absolutely loved it. The older two loved the Ghostly Manor. All the rides we were able to go on were brilliant. The only reason I gave it 4 stars and not 5 was the length of wait to each ride- we literally only managed about 5 rides the whole day plus the splash pad! and no ability to buy a fast track pass. Also the disabled tickets are non existent- you have to pay for a carer and every other theme park we’ve been to allows the carer for free. The tickets are also very expensive. Having said that there is a lot in the park and it does have a bit of a Disney vibe to it. Great day out!
24 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Karon,
Thank you for taking the time to leave a review of Paultons.
We are thrilled to lean that you feel Paultons is a fantastic theme park for families with rides and attractions suitable for guests of all ages. It is brilliant to note that all your grandchildren thoroughly enjoyed themselves and Ghostly Manor was a big hit with the older children.
We are very proud of the value for money we are able to provide our guests and the services we offer. Admission tickets to Paultons includes over 70 rides and attractions covering Paultons Park, Valgard: Realm of the Vikings, Tornado Springs, Lost Kingdom and Peppa Pig World therefore offering a full day's entertainment across a large site for families of all ages and can only apologise if you feel the ticket price feels expensive.
We value all feedback received and thank you for sharing your comments. We very much hope to welcome you back at Paultons again sometime.
Kind Regards
Paultons Park
Paultons park
Had a lovely family day out at Paultons Park. Nice to see some more grown up rides added.
23 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Jane,
Thank you for taking the time to share your feedback.
We’re delighted to hear that you had a lovely family day out at Paultons Park and enjoyed seeing more rides for older visitors added to our offering. It’s wonderful to know there was something for the whole family to enjoy.
We look forward to welcoming you back again soon.
Kind regards,
Paultons Park
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