The Black Spot Removal Company has a great range of products available for the horrible 'blackspot' which blights our patios, terraces and steps. We have always used the Remover for natural stone, w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really awful patio which l thought l would have to replace. Black spot removal used, hey presto back to its original condition. After first application l could see the stones changing colour in the fi... See more
Company replied
Product arrived quickly. It's easy to apply with a Hozelok 5l sprayer but it ruins shoes and trousers so wear ones you don't care about. It works very quickly but some algae or white spots need a blas... See more
Company replied
We ordered Black Spot Remover for artificial stone (in this case porcelain). The patio looks like new after one application. All the black mould taking hold over the last couple of years has gone. Cle... See more
Company replied
Company details
Information provided by various external sources
The Patio Black Spot Removal Company Ltd was established to provide a specific answer to a specific question... “How do you remove those hideous black spots from your garden patios and pathways?” Answer: Use our two-part Patio Black Spot Removal system! With 35 years of experience in the stone cleaning and restoration industry, The Patio Black Spot Removal Co Ltd specifically formulated the 'Patio Black Spot Remover' to restore the original colour of your stonework, resolving this problem once and for all.
Contact info
PBSR Co LTD, Birch, Greenhills Rural Estate,, GU10 2DZ, Surrey, United Kingdom
- 01252 702 123
- info@pbsr.co.uk
- patioblackspotremoval.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful, trustworthy company
So pleased we found this company, transformed our house, the York stone patio was black, my husband was a little sceptical about it, but the difference it has made is amazing we can now see the lovely colours of the stone. Very friendly and professional company.
9 October 2025
Unprompted review
Reply from Patio Black Spot Removal Co LTD
Dear Li
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Arrived quickly and wondrous product
Arrived quickly and wondrous product! It has brought our Indian stone back to life. We did have to repeat treatment in a few areas but unsurprising as we were unable to pressure wash at all in 2025 due to the hosepipe ban. Customer service after an order went missing in transit was superb. Would recommend both the product and the company 😁
29 January 2026
Reply from Patio Black Spot Removal Co LTD
Dear Angela
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Reply from Patio Black Spot Removal Co LTD
Dear Steve
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Fantastic advice from this company last…
Fantastic advice from this company last year, there service has been outstanding along with their products
11 February 2026
Unprompted review
Reply from Patio Black Spot Removal Co LTD
Dear Russell
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
…Excellent product and Customer service.
The monumental black spot remover was excellent on my garden statue and Amy from customer service dealt with my technical query in double quick time.You need to follow the personal protection information provided and never spray if there is a breeze.I wish I could include before and after photos,but be assured this product certainly does what it says with no need for scrubbing or power washing.I would give 6 stars if I could.
6 February 2026
Unprompted review
Reply from Patio Black Spot Removal Co LTD
Dear Margaret
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Good price and fast delivery
Good price and fast delivery. Haven’t used it yet but hopeful it will remove the spots!
12 January 2026
Reply from Patio Black Spot Removal Co LTD
Dear Margaret
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Cleaned up our flags like new again and…
Cleaned up our flags like new again and so easy
5 January 2026
Reply from Patio Black Spot Removal Co LTD
Dear Neil
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
This stuff really works!
This stuff really works! We applied it twice to a black spot on the patio after we had tried everything else without success, and now it is completely gone. No scrubbing required either!
19 January 2026
Unprompted review
Reply from Patio Black Spot Removal Co LTD
Dear Phil
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Patio Black Spot Removal Co LTD
As I have previously stated, Patio Black Spot Removal and the related continued treatment has kept my patio paved areas pristine. As advised by the Compny, I shall continue to use their product to keep that surface quality.
30 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Mr Tunley
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Expensive but the best product on the…
Expensive but the best product on the market.
22 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Clive
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Reply from Patio Black Spot Removal Co LTD
Dear Peter
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and service.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Reply from Patio Black Spot Removal Co LTD
Dear Mary
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Does what it says on the tin
22 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Customer
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Excellent product from trail blazing…
Excellent product from trail blazing company
Always delivered promptly and in good condition
17 December 2025
Reply from Patio Black Spot Removal Co LTD
Dear Dr Hughes
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Works, but very, very slowly
We had rust marks left by some scaffolding on the patio. After trying a couple of other products with no luck, I came to this. Poured on the slabs as per the instructions. Took an entire tub and several days of applications over a couple of weeks to even see it fade. It has now faded but still visible unfortunately.
11 December 2025
Reply from Patio Black Spot Removal Co LTD
Hi Simon, thanks for taking the time to leave a review on Go Ferrous. Due to the cold weather we had over the festive period, the product is unlikely to work very well in such cold conditions. We would recommend giving Go Ferrous a go when the temperature warms up.
Regards,
PBSR Team
Great product
Great product. Quite expensive but well worth it because it is so efficient. I have never used a product that restores stone so completely . Our 30+ year old sandstone comes up like new, no more black marks.
11 December 2025
Reply from Patio Black Spot Removal Co LTD
Dear Claire
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Patio black spot is the ANSWER to…
Patio black spot is the ANSWER to having a brilliant looking patio and paving
13 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear David
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Reply from Patio Black Spot Removal Co LTD
Dear Peter
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the service.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Delivery was as scheduled
Delivery was as scheduled. Purchased early in preparation for jet spraying in spring. I have use product before and it’s good but is quite pricey.
I haven’t used the rust remover yet so can’t comment.
6 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Keith
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Fantastic service
I ordered go ferrous Initially but it didn’t solve my stain. I left a review stating this and then the company contacted me. As a result they sent me another of their products, which arrived in under 24 hours, patio black spot remover for artificial stone and this has mainly worked - I will need to give it a couple more treatments to completely remove stains - but a significant improvement. I am very happy. Would 100% recommend this company - service is above and beyond expectations.
17 December 2025
Unprompted review
Reply from Patio Black Spot Removal Co LTD
Dear Linda
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the service, product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.