Patatam logo
Visit website

Patatam Reviews 1,477

•
TrustScore 2 out of 5

1.9

Women's Clothing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Waiting almost a month now for my order - was not aware that these were sent from China so god knows when it will arrive and what quality it is. Contacted customer service but no reply. I imagine even... See more

Rated 1 out of 5 stars

I ORDERED A COUCH IN AUGUST 2025 THE ORDER NEVER ARRIVED. I EVENTUALLY REQUESTED A REFUND WHICH THEY SAID THEY WOULD DO. IT IS NOW FEBRUARY 2026 AND I STILL DON'T HAVE MY MONEY OR ORDER. THEY... See more

Rated 1 out of 5 stars

NEVER EVER USE THIS COMPANY IF YOU WANT THEM TO HELP YOU LIQUIDATE YOUR COMPANY!!!!!! After using them I’ve had investigations from HMRC, Insolvency , PAYE……you name it!!!!! DO NOT USE THEM!!!!!

Rated 5 out of 5 stars

Absolutely brilliant this is the third time I have ordered and the quality of clothing (boys) received was absolutely fantastic. Looked brand new, true to size and clean. No musty smells. Packaged bri... See more

Company details

  1. Women's Clothing Store

Contact info

1.9

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The service provided by this website is…

The service provided by this website is brilliant.... my ordered items came within a few days in a secure package and in excellent condition. I am delighted with my items and will use this website much more now that I know how reliable they are!

12 November 2019
Unprompted review
Rated 5 out of 5 stars

I love your site . Thankyou

I love your site and have bought many lovely items from you but am now very disappointed in the prices you are paying out for clothes you are buying.Is there a reason your prices have lowered so significantly. Thankyou.

11 November 2019
Unprompted review
Rated 5 out of 5 stars

Happy customer!

Quick delivery, nicely packaged and all items were good quality. Very happy with my purchases.

8 November 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic website

Fantastic website. Easy to order. Lovely cheap clothes , arrived quick and packaged in nice paper. Quick response to emails as well. Will be buying again great offers and discounts !

8 November 2019
Unprompted review
Rated 2 out of 5 stars

Not satisfied some of the items looks…

Not satisfied some of the items looks old .not satisfied at all.first time shopper and not happy

7 November 2019
Unprompted review
Patatam logo

Reply from Patatam

Thank you for your feedback.

At Patatam we endeavour to provide high quality images of all items so customers can be fully aware of what they are ordering. All items are thoroughly checked by our production team to ensure our high standard are maintained even in the knowledge the items are second hand.

Please note we do provide a free returns service that can be accessed via My Account/My Orders in the website.

If you have any further questions, please email customer services directly at support.uk@patatam.com

Rated 5 out of 5 stars

brilliant!!!

Absolutely love this website I have brought so much on here at such a good price. Such good quality and fast shipping compared to other sites. Definitely would recommend giving it a go!!!

5 November 2019
Unprompted review
Rated 4 out of 5 stars

Not overexcited

I bought 3 items. Jacket, jumper, trousers. Jumper and trousers are ok, not new but good condition so good value for money. But the jacket was hugely disappointing- smelled bad, had stains on and it wasn’t nice in touch, like it wasn’t washed. I would say overall experience ok. But company in their rules of selling clothes to them states that they have to be clean and ironed. They should do checks more in depth then.

5 November 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look