The process was very easy and you could track the status on line. The computer generated messages did create some confusion for me because they didn’t seem accurate but contacting someone through the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are a privately owned and operated expediting company dedicated to providing superb customer service and personal attention to your Passport and Visa expediting needs. For more than a decade, we've been a trusted partner of individuals and businesses and have handled thousands of travelers' vital documents with speed and care. Let us help get you there!
Passport Visas Express
Written by the company

Contact info
1911 N. Fort Myer Drive # 104, 22209, Arlington, United States
- 1-888-596-6028
- CustomerService@passportvisasexpress.com
- passportvisasexpress.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and fast!
Process was very easy. Our visas were returned to us (via e-mail) the morning after we uploaded our information.
Why screw around. Hire the Pro's
Having dealt with another passport company for about the same amount of money and not gotten any help, not even a hint, I ended that relationship, got a refund, and employed passport visa express.com and had great results. got my Chinese visa quickly. The phone line was always answered rapidly and the information I got was correct.
Very helpful and I received my visa in…
Very helpful and I received my visa in a week!
I had had a very frustrating previous…
I had had a very frustrating previous experience applying for a visa. My experience with you was perfect. The process was clearly explained step by step and my application went off perfectly. I thank you for renewing my trust in this experience.
I would suggest that you make it clear…
I would suggest that you make it clear that I could have applying for visas for both my husband and myself at the same time. As it was, I did mine and then started all over again to do my husbands. Otherwise, it was easy to walk through the steps. Thank you.
Karla Eggert was my representative that…
Karla Eggert was my representative that helped me through the process of obtaining my new passport in seven days. This included a New Year’s Eve and a New Year’s Day holiday
Karla was outstanding in walking me through the entire process and following up with me throughout the next seven days to ensure that I received my passport in a timely manner. I could not be happier with the service I received.
Everything was straight forward and…
Everything was straight forward and easy to follow
They helped me with every question that…
They helped me with every question that I had for Chinese visa application. Thank you
Flo made it so easy to obtain my visa
Flo made it so easy to obtain my visa.
I felt supported through the whole process.
Thank you!
Fast easy process
Fast! Got my visa a s a p. Good website.. entry to application was just a little confusing..pay first needs to be more visible
Helped me out when I needed help
Helped me out when I needed help. Process of getting Brasil Visa was pretty straightforward.
Very personable-helpful !!
It was easy to complete the information…
It was easy to complete the information to obtain the visa. Passport Visa handled everything after that.
Everything went fairly well
Everything went fairly well, except the fact that I was not contacted properly. I was not getting emails and texts in a timely manner, once I contacted you and make sure you had the right information that I had sent to you that everything went well.
Excellent customer support
Your (phone) customer support was very responsive and helped me complete my application when I could not log back into my account to do it myself. (I kept getting a message that I was not authorized to view the account!) This technical problem was very disconcerting, but the representative was most reassuring and promised to process my application that day.
Other than one page which would not let…
Other than one page which would not let me continue until I re-did the whole page, it was fine.
Easy to apply and communicate with the…
Easy to apply and communicate with the staff. Very efficient process
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








