Ordered 2 different changing robes which were great value for money and Passenger offer the larger sizes which is great for me. Returned one as it didn’t quite fit but the returns process was very eas... See more
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Passenger, Hampshire, United Kingdom
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Quick delivery in recyclable packaging to find beautiful well made shorts. Happy customer! Can’t wait to take to Australia ;)

Reply from Passenger
Recommended by a friend, quality product. Excellent delivery service.

Reply from Passenger
A really great choice of products and at very competitive prices.
An easy to navigate website, great delivery updates and good offers in the outlet too, well done Passenger.

Reply from Passenger
Great service. However Tee shirts are sized on the large size. I chose large after looking at the models and they were too big for me by quite a bit. I could have returned my order for a medium, but I have a great big strapping 21 year old son, and these fit him well ! I re ordered mine in a medium and everyone's happy 😊

Reply from Passenger
All good……..happy with the service and the product

Reply from Passenger
Good products, im just a bit worried about tendency to pilling a lot over time.
But what i have to uplift is generously long sleeves, u hardly see it on anything these days.

Reply from Passenger

Reply from Passenger
First time buyer, ordered two sizes for everything, quick shipping, quick return/refund.

Reply from Passenger
Sizing chart very accurate. Description & photos of clothing match clothing recieved. Great colours. Very practical and love all the jumpers & shorts with zip pockets which are perfect for the outdoor lifestyle. Delivery also very prompt. Am very impressed with your products & service.

Reply from Passenger
Really happy with this fleece. It’s super soft, warm, and really comfortable to wear. The quality feels great, and it fits just right.

Reply from Passenger

Reply from Passenger

Reply from Passenger
Prompt delivery of a super fleece for my husband for Father’s Day….he’s absolutely delighted with it! I had ordered 2 sizes and returned one for which I received a very quick email informing me of firstly that Passenger had received it and a further email that my refund had been processed. I find Passenger customer service first class…and backed up by super products. What’s not to like!!
Thank you Passenger!

Reply from Passenger

Reply from Passenger
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