Honestly speaking, I haven’t browse/ used much of your platform. But if there is one downside of this, is that the payment wherein they can easily assess/used your card without informing us firs about... See more
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Thank you Eugene and team! I had an uncomfortable situation with the site, exposed my case and they kindly helped me, so here I am feeling thankful with their attention and support.
The agents, particularly Stanley, were very helpful and patient. Raj was kind enough to overlook my situation and offered to refund the money into my bank account. Thank you.
After me purchasing items which I even didn't receive my money was kept on taken from my account without my concern,having raised the complaint Eugene came up and understood my situation thanks so mu... See more
Hasn’t replied to negative reviews
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This company resolve my issues thanks …
This company resolve my issues thanks you are the best
After me purchasing items which I even…
After me purchasing items which I even didn't receive my money was kept on taken from my account without my concern,having raised the complaint Eugene came up and understood my situation thanks so much once again Eugene
Support team can really help you!
Thank you Eugene and team!
I had an uncomfortable situation with the site, exposed my case and they kindly helped me, so here I am feeling thankful with their attention and support.
Always reaching out to me to make sure…
Always reaching out to me to make sure my issue gets resolved. Best customer service experience
This page is move good in terms of…
This page is move good in terms of supply of products and easy refunds
Raj hepled me
Initially, I had problems with the site. Fortunately, the team helped me. After canceling my membership/subscription and assuring me that I wouldn't be charged anything, etc., and providing me with help and a solution, I'm very happy and at ease. I appreciate that raj made an exception for me and took my circumstances into account.
Thank you for resolving this
Thank you for resolving this. Please proceed with the refund.”
Thanks for assisting me with my query
Thanks for assisting me with my query
Quick and easy to deal with
Agent was helpful with my request to the best of his ability.
The support team was patient in trying…
The support team was patient in trying to assess my situation.
Eugene has been a great help and…
Eugene has been a great help and assistance to me.
Thank you Eugene!
Prompt assistance
The specialist Dilly, helped me promptly. He made this experience so easy I didn't have to stress about a thing, thank you Dilly!
Thanks to Emerald
Thanks to Emerald, may problem was solved, great job, thank you!
i talked with sally and she helped me…
i talked with sally and she helped me get a refund without sny complications
great service
Great customer service
Great customer service, always respond on time for any kind of quiries
Scam
I bought a so-called “surprise box” for 2 francs from a website that looked trustworthy, with lots of good comments on Facebook and supposedly linked to Shein. After the first payment, they asked me to pay a second time, and once I did, I was redirected to a completely different website.
Later, I realized that by paying, I had unknowingly been subscribed to a “Gold” membership, and they charged me 60 euros, plus another 7 euros when I tried to cancel. I never agreed to this subscription, and at no point was this clearly explained.
Worst of all: they told me they would only refund the money if I leave a positive review, which I find completely dishonest and manipulative. I refuse to mislead other people like myself, who could fall into the same trap.
I had to cancel my credit card to stop them from taking more money. My bank already recognized this website as fraudulent.
I do not recommend this site to anyone. Be very careful.
WAS EFFICIENT AND HELPED ME BY…
WAS EFFICIENT AND HELPED ME BY CANELLING THIS UNAUTHORIZED OURCHASE FROM MY ACCOUNT
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