Kenny has been kind and helpful until now. He promised to refund the money Partybunk charged to my credit card without my authorization. Is good to know that there are escalation teams like trustpi... See more
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I really can’t believe I wasted my time…
I really can’t believe I wasted my time with this company. I never heard of them, never ordered anything from them and definitely never opened an account with them. I clicked on a link on facebook which deep down I knew I shouldn’t have. I was to get a boneless couch and only pay the shipping which was $9.99. Of course it was a scam, but later on I got a charge on my card from partybunk.com for $9.99. Needless to say, I didn’t receive a couch. I reached out to partybunk and when I tell you guys I got the run around, it was crazy. I am going to post these emails between them and myself, it was as if I was being gas lit. How good is this company if they can’t return $9.99 to someone. It’s like they need all they can get. I’m really upset because I was scammed and seems there nothing I can do about it. They asked name to remove the initial review I had and I would get a refund in 5-7 business days. After I removed the review, they’re telling me I could only get credits. If that isn’t gaslighting I don’t know what is. What am I going to use credits for if I don’t do parties, or buy anything for parties? If I could give zero stars, I would.
Refund
Thank you Escalation Team for responding to my email so quickly!
Eric was helpful and kind.
Not so bad after all
I was not satisfied with my experience, but I have given them a 5 star rating. I am not saying don't buy their product. The 5 stars are for their customer service. I have been issued a total refund and an apology without having to ask for one. How could I be upset about that! I will definitely be trying them again soon!!
5 stars thanks you!
Eric was very helpful in solving my…
Eric was very helpful in solving my problem.
Eric was very helpful and straight…
Eric was very helpful and straight forward that's much appreciated
The response was fast
The response was fast. Very polite and they resolved all my problems. I recommend them personally.
My issue was handled professional and…
My issue was handled professional and immediately.
Easy to talk to customer service.
Easy to talk to customer service.
Harassment
Harassment. Let's start there. After taking money out of an account multiple times that was unauthorized you than held the last refund and stated it would only be returned if given a 5 star review.
Let's talk about 1 purchase that was charged multiple charged. Not once not twice but 4 times.
Absolutely a nightmare to deal with.
They took care of my situation fast and…
They took care of my situation fast and timely manner and got me taken care of and back right and a quick timely manner
Everything I ordered was as described
Everything I ordered was as described. Only ordered once.
Eric was helpful and understanding
Faye was very helpful after an issue
Faye was very helpful after an issue. Thanks
refund
Well I had a hard time trying to get a refund. Cause I had no idea where my money was going to so thank you. And I used my card on the 25th and it says it on my bank statement. But party bunk said it was on the 9th. I appreciate that the support team got back to me so quickly. Thanks Anita
Handled and closed account
I never subscribed to this service. You have handled my disenrollment.
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