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Partybunk Reviews 

256
•
TrustScore 3.5 out of 5

3.6

Gaming service Provider
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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, most reviewers were somewhat happy with their experience overall. Consumers often praise the dedicated support team, mentioning that staff members are polite, responsive, and readily available to assist with various questions. Reviewers frequently express satisfaction with the rapid communication when managing account matters or service inquiries. However, some customers also noted unexpected charges and automatic subscription renewals. A few other people also felt that receiving a promised refund was subject to certain conditions. People frequently expressed frustration regarding unresolved payment inquiries and challenges with billing resolutions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful team members who... See more

Refund

Customers had ambiguous experiences with refund as some reviewers expressed deep frustration over denied... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that support staff respond quickly and... See more

Payment

Reviewers express strong dissatisfaction and frustration regarding unexpected payments, highlighting billing... See more

Subscription

People report negative experiences with subscriptions, noting they were charged for memberships they never... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kenny has been kind and helpful until now. He promised to refund the money Partybunk charged to my credit card without my authorization. Is good to know that there are escalation teams like trustpi... See more

Rated 4 out of 5 stars

I decided to cancel within the second day. Customer service says they will refund my money if so, that will be great. I will do an updated experience to let everyone know after they credit my money ba... See more

Rated 4 out of 5 stars

Was appreciative of the escalation team and Imani for refunding the money for something I never purchased. I thought I was purchasing something else that turned out to be a Partybunk.com membership. W... See more

Rated 4 out of 5 stars

I have never heard of this company before today when I noticed a charge that did not authorize. The customer service team responded quickly to my email inquiring about the charges and redirected the p... See more

Company details

  1. Gaming service Provider

Contact info

3.6

Average

TrustScore 3.5 out of 5

256 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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3.6

All reviews

(256)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I just want to say that I do not…

I just want to say that I do not respect this company at all. I was on Facebook one day and I saw him at or every iPad. All you have to do is pay for shipping. So I get a survey and I pay for the shipping and the next thing, I know all these extra charges were coming off of my car and not only did I not get the iPad, but I also have reoccurring charges on my card. I did not trust this company at all and I hope that you guys watch out for stuff like this.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

In order to receive an refund of…

In order to receive an refund of unknown charges, the stipulations is to give a good review, according to email response given. Thanks for responding back over a week or so after initial contact. And again thank for refunding money for a charges I was unaware of as I've never heard of the establishment.

5 October 2025
Unprompted review
Rated 4 out of 5 stars

good

I appreciate Emily from customer service team.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Possible scam.. cheap product

One I don't even know how I got to the website. I was on Facebook trying to buy something and somehow ended up with a membership to this website. Now whether that is the website fault or Facebook I don't know but there is some kind of scam somewhere. I reach out to complain and the customer service cancelled my membership without me asking. Once I realized I was bamboozled and after going back and forth with customer service I decided to cut my losses and just get something of the website for the 10$ I paid. Everything listed on the website looks like crab cheap product. But I bought some little decoration only to find out i lost the membership discount because they cancelled my membership and I have to pay import fees. I asked multiple time for them to refund me but they wouldn't so I hope getting this review was worth it to the company.

16 October 2025
Unprompted review

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