Partsformachines Reviews 

485
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, with many items arriving quickly, often the next day, and appreciate being kept informed throughout the process. People are consistently impressed with the quality of the products, finding them well-packaged, as described, and fitting their needs perfectly at very competitive and reasonable prices. The company's customer service receives high praise for being helpful, proactive, and efficiently resolving any queries or issues with a positive approach. However, some customers also noted occasional issues with delivery communication, mentioning a lack of notification regarding dispatch or unexpected delays. These instances sometimes involved couriers not communicating effectively or delivering without prior arrangement, leading to goods being left unattended.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the speed and... See more

Product

Users describe positive interactions with product, often highlighting great quality and fair prices, with... See more

Price

Reviewers highlight positive aspects of price, consistently finding them to be competitive and offering good... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, speed, and overall... See more

Customer service

Customers had positive experiences with customer service, often praising the quick, helpful, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a SIP QT compressor around lunchtime and it arrived the very next day. I had been looking for this model for several months, but prices elsewhere were consistently quite high. When I came ac... See more

Rated 5 out of 5 stars

Quick delivery time. Ordered Friday night, arrived in Northern Ireland on Tuesday morning. Most deliveries for a similar sized product take a week or more. Bandsaw came well packaged and on a p... See more

Rated 5 out of 5 stars

We approached PfM in connection with acquiring a pneumatic trolley jack along with a new compressor and some axle stands. They could not have been more helpful, providing a range of options bespoke t... See more

Rated 5 out of 5 stars

First try of 'First for Machines'. Price was good and delivery very fast (and free). Unfortunately there were faults with the welder (Sealey's fault, not FfM). Was a good test of their customer serv... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

485 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(485)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to find online

Easy to find online, ordered the part required at less than other online retailers.

Paid for next day shipping and part arrived early am the next day.

Great service and great prices - will use again. Recommend.

6 March 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review Maximus! As a fast-growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

Rated 5 out of 5 stars

Hyundai tracked dumper.

Hyundai tracked dumper.
Good price quic delivery.
Good product.

6 March 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

We really appreciate you taking the time to share your rating with us Happy. Hope you are putting the tracked dumper to good use. We look forward to being of use to you again in the future!

From
Team PartsForMachines

Rated 5 out of 5 stars

The best customer service I have had in…

The best customer service I have had in a long long time .

5 March 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Andy. We did absorb the overnight delivery cost here, as we were worried that the Sykes-Pickavant product would not reach you in time in Inverness. Seems like this was worth the effort! We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

Great Service, Recommended

Website was easy to use, check out was quick and with great communications as I got informed of all updates up until receiving the item purchased. Professional and reliable company, Recommended. Many Thanks.

27 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review N Elmasri and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

Rated 5 out of 5 stars

Great service

Great service, good price

28 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, John.

From
Team PartsForMachines

Rated 5 out of 5 stars

First class transaction

First class transaction. Good price, good communication. Item was extremely well packed and protected. Very prompt delivery. Would thoroughly recommend this company based on my experience.

28 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review, Oliver! As a fast growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

Rated 5 out of 5 stars

What a great find

What a great find, service, price and delivery were excellent. I purchased a 20 litre of engine oil which will last me 4 oil changes so won’t be purchasing another for a while but will certainly purchase revisit . Thanks

14 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review David and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

Rated 5 out of 5 stars

Great product and great service

Great product and great service delivery very fast.

27 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Dear Paul, thanks very much for your kind review, and the very best of luck to you and your colleagues rebuilding that steam engine! We are sure the Hyundai compressor will be up to the task. Please do reach out if there is anything else we can help with. And perhaps share a picture or two of how you folks are getting on!

From
Team PartsForMachines

Rated 5 out of 5 stars

Great product at a great price

Great product at a great price, excellent combinations, very good delivery service 10/10

16 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review Paul and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

Rated 5 out of 5 stars

SIP Linisher

The product I ordered wasn't actually in stock but comunication was good and I agreed a bigger model which was sold to me a cost which was very good of them.

12 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review Jason We never knowingly sell a product that is not in stock. But these things do happen from time to time. We first try and see if we can source the product elsewhere, failing which we aim to reach out to our customers ASAP and suggest alternatives. In this instance thanks very much for your patience and for giving us a chance to resolve this for you. We hope that the 6" Linisher is being put to good use!

From
Team PartsForMachines

Rated 4 out of 5 stars

The item turned up on time.

The item turned up on time.
It was exactly what I expected.
My only complaint is that the usual confirmations and tracing details were not sent in emails as I am used to with other online sellers. This led me to call to check the order and I was told to basically wait until the five days were up....it arrived on time. All good in the end but customer reassurance was lacking.

1 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Dear Tristan, thanks very much for taking the time to speak with us and for sharing your feedback. We identified a divergence from our SOP based on your experience. Our normal practice when a customer calls us is to revert with an update via phone or mail especially if they are concerned about delivery. Although the reply was technically correct, it falls a bit short of the standards we set ourselves. Once again, thanks for bringing this to our notice and we hope you are putting your Hyundai machine to good use!

From
Team PartsForMachines

Rated 5 out of 5 stars

I was very happy with my order

I was very happy with my order, thank you.

7 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Marc. We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

Great service

A fantastic Sealey press at a really good price including very quick delivery !
Exemplary service.

29 January 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review, Alex! As a growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

Rated 5 out of 5 stars

They did what they said they would do

They did what they said they would do
Very pleased with the product and the Service website easily navigated

1 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review Simon and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

Rated 5 out of 5 stars

Super quick service and delivery

Super quick service and delivery! Nice work!

18 January 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Dave. We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

Very efficient

Very efficient, easy to navigate the website.
Postal process easy and very quick

11 January 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Phil. We hope to see you again soon!
From
Team PartsForMachines

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