Partsformachines Reviews 

485
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, with many items arriving quickly, often the next day, and appreciate being kept informed throughout the process. People are consistently impressed with the quality of the products, finding them well-packaged, as described, and fitting their needs perfectly at very competitive and reasonable prices. The company's customer service receives high praise for being helpful, proactive, and efficiently resolving any queries or issues with a positive approach. However, some customers also noted occasional issues with delivery communication, mentioning a lack of notification regarding dispatch or unexpected delays. These instances sometimes involved couriers not communicating effectively or delivering without prior arrangement, leading to goods being left unattended.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the speed and... See more

Product

Users describe positive interactions with product, often highlighting great quality and fair prices, with... See more

Price

Reviewers highlight positive aspects of price, consistently finding them to be competitive and offering good... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, speed, and overall... See more

Customer service

Customers had positive experiences with customer service, often praising the quick, helpful, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a SIP QT compressor around lunchtime and it arrived the very next day. I had been looking for this model for several months, but prices elsewhere were consistently quite high. When I came ac... See more

Rated 5 out of 5 stars

Quick delivery time. Ordered Friday night, arrived in Northern Ireland on Tuesday morning. Most deliveries for a similar sized product take a week or more. Bandsaw came well packaged and on a p... See more

Rated 5 out of 5 stars

We approached PfM in connection with acquiring a pneumatic trolley jack along with a new compressor and some axle stands. They could not have been more helpful, providing a range of options bespoke t... See more

Rated 5 out of 5 stars

First try of 'First for Machines'. Price was good and delivery very fast (and free). Unfortunately there were faults with the welder (Sealey's fault, not FfM). Was a good test of their customer serv... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

485 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(485)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service delivered on time hope to…

Great service delivered on time hope to deal with again

20 August 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Dear Paul,

We're pleased to hear that your order was delivered on time and met your expectations. We look forward to serving you again in the future.

Regards.
Team PartsForMachines

Rated 2 out of 5 stars

Took weeks to deliver my order

Took weeks to deliver my order. Now I find I have to pay an extra £10 on my mobile bill for calling to chase it up, as their 08456 contact number is premium rate!

18 July 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Dear David,

Just to acknowledge it did take us longer than we anticipated to get the Shell oil delivered to you. We have struggled with delivery of some oil orders over the past few months, and yours was one that unfortunately got caught in the middle of it. We are working hard to increase our stocking levels and now confident that the worst is behind us. We sincerely apologize for the delay in delivering your order and we hope to get an opportunity to make amends in future.

Regarding the £10 charge, it would normally take hours on the phone for this to happen, so we are unsure what happened here. But kindly contact us at order@partsformachines.com and we’ll hopefully be able to address this for you.

Once again our sincere apologies for the delay and thank you for your feedback.

Regards,
Team PartsForMachines

Rated 5 out of 5 stars

All good thanks

12 August 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you, Robert for your feedback! We’re glad everything was to your satisfaction. If you need anything else, just let us know. We appreciate your support!

Regards,
Team PartsForMachines

Rated 5 out of 5 stars

Hard to fault this product or this company’s service.

I bought the 3 tonne Sealey SUV Trolley jack. Great product & price, with prompt FREE delivery - which was really appreciated, given that it’s a chunky piece of metal & we live up in Scotland. Well packaged with no plastic (all cardboard). Hard to fault this product or this company’s service. Well done & Thank You.

2 August 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you, Gemma for sharing such detailed and positive feedback! We're delighted that you’re pleased with the Sealey SUV Trolley Jack, our pricing, and the prompt free delivery—especially up in Scotland. It's great to hear that the eco-friendly packaging was appreciated as well.

Thanks for choosing us, and we look forward to serving you again!

Regards,
Team PartsForMachines

Rated 5 out of 5 stars

Swift prompt service

26 July 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you Chris for your feedback! We're pleased to hear that you had a great experience.

If you need anything else, we're here to help.

Regards,
Team PartsForMachines

Rated 5 out of 5 stars

Great!

Great Stuff!

1 August 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you, Julian for the enthusiastic feedback! We're glad you’re happy with your experience. If there's anything else we can do for you, just let us know. We appreciate your support!

Regards,
Team PartsForMachines

Rated 5 out of 5 stars

LR press

Quick delivery and the product at a very competitive price.
Highly Recommend

10 July 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you, Alan for your wonderful feedback! We’re delighted that you were happy with the quick delivery and the competitive pricing.

Looking forward to serving you again!

Regards,
Team PartsForMachines

Rated 5 out of 5 stars

I bought a 3t jack and axle stands at a…

I bought a 3t jack and axle stands at a very competitive price which arrived on time great quality equipment what more can I say 5 stars

3 July 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you, Mike so much for the 5-star review! We’re thrilled to hear that you’re pleased with the quality of the 3T jack and axle stands, as well as our competitive pricing and timely delivery.

We appreciate your support and look forward to serving you again!

Regards,
Team PartsForMachines

Rated 5 out of 5 stars

thanks for sending the part so quickly

thanks for sending the part so quickly, and was just the job

20 July 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you, Wayne for your feedback! We’re glad to hear that the part arrived quickly and did the job perfectly. If you need anything else, we're here to help. Thanks again for choosing us!

Regards,
PartsForMachines

Rated 5 out of 5 stars

Excellent communication & Products

Excellent communication, quickly delivery time and great products

4 July 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your kind words! We’re thrilled to hear that our communication, speedy delivery, and products have met your expectations.

Looking forward to serving you again soon!

Regards,
Team PartsForMachines

Rated 5 out of 5 stars

I bought a professional Sealy 3T jack…

I bought a professional Sealy 3T jack and axle stand set, at a very competitive price, which was delivered next working day- no fuss, no drama, just a good experience. I will definitely use again!

2 July 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you, Brian for your fantastic feedback! We're delighted that you had such a smooth and hassle-free experience with your purchase of the Sealey 3T jack and axle stand set.

We look forward to serving you again in the future!

Regards,
Team PartsForMachines

Rated 5 out of 5 stars

Compressor

Bought compressor about a week ago. Haven't work with it properly yet, but on a first test all seems good, very quiet 59db. Delivery was good, no issues at all. Thank you!

26 June 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you, Natalie for sharing your experience! We're thrilled to hear that your initial test of the compressor went smoothly and that you're pleased with the delivery. The 59db quiet operation is definitely a standout feature, and we’re glad you noticed it. If you need any further assistance as you start working with the compressor more, don't hesitate to reach out. Thanks again for choosing us!

Regards
Team PartsForMachines

Rated 5 out of 5 stars

Timely delivery

27 June 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your feedback David, we're pleased to hear that you received timely delivery of your order.

Best regards,
PartsForMachines Team

Rated 5 out of 5 stars

1st class,excellent service.

17 June 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your feedback Malcolm, we're thrilled to hear that you experienced first-class, excellent service with us.

Best regards,
PartsForMachines Team

Rated 5 out of 5 stars

greatvproduct service

3 June 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your feedback Lucas, we're pleased to hear that you had a great experience with our product and service.

Best regards,
PartsForMachines Team

Rated 5 out of 5 stars

Easy to find parts

Easy to find parts, quick shipment. Polite service.

5 June 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your feedback James, we're pleased to hear that you found it easy to locate parts, experienced quick shipment, and received good service. Your satisfaction is important to us.

Best regards,
PartsForMachines Team

Rated 5 out of 5 stars

I ordered a starter motor for my…

I ordered a starter motor for my Polaris ranger, best price around and prompt service.

18 May 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review Peter, we're glad to hear that you found the best price for your Polaris Ranger starter motor with us and appreciated our prompt service.

Best regards,
PartsForMachines Team

Rated 5 out of 5 stars

Great product

Great product, efficient service

1 June 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your feedback Peter, we're delighted to hear that you're pleased with our product and found our service efficient.

Best regards,
PartsForMachines Team

Rated 5 out of 5 stars

A really professional Company

I ordered a specific battery for my car on Monday and it was delivered around 3 pm THE NEXT DAY, beautifully packed. I was beginning to think that that standard of efficiency had disappeared here in the U.K. I am sure this Company is well run and deserves to be successful.

4 June 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for your glowing review Kent, we're thrilled to hear that your car battery arrived so promptly and was well packed. Your kind words about our efficiency mean a lot to us. We strive to provide exceptional service, and we're grateful for your support.

Best regards,
PartsForMachines Team

Rated 5 out of 5 stars

Very large selection of parts etc

Very large selection of parts etc, fast delivery. Very pleased with the quality of the item. Will certainly use this company again.

24 May 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review Rob, we're thrilled to hear that you appreciated our large selection of parts, fast delivery, and were pleased with the quality of the item. We look forward to serving you again in the future.

Best regards,
PartsForMachines Team

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