Parts arrived with minimal drama, (FedEx screwed up again).Cost and shipping time was reasonable. I cant tell if the board works, I haven't had time to install it yet. I probably would have given 5 s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I needed some parts for an ice maker. The oem parts had been updated and were available on PartsFE. The wiring was going to be different and had me a bit concerned. The PartsFe replacement parts came... See more
Company replied
Found the part I needed at a good price 5 months ago and I installed without issue, it’s been working 24/7 without any issues.
Company replied
The part showed up curled into a U shape. When I contacted them with pictures of the box with no damage, but a picture of the U shaped tube. All they said was that I needed to contact the shippin... See more
Company replied
Company details
Written by the company
A Destination for all Restaurant Equipment Parts, Food service parts with Best prices, Same day shipping & Excellent customer support.
Contact info
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, United States
- +1 866 863 0907
- contact@partsfe.com
- partsfe.com
4.1
Great
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service.
I liked a lower shipping cost and excellent customer service.
3 December 2024
Reply from PartsFE
Thank you for your wonderful feedback! We're thrilled you loved the lower shipping cost and our customer service. We can’t wait to welcome you back for your next purchase!
Amazing
Amazing! The sizing fit everything was perfect. I’m so happy with my order and arrived super quick too!
25 November 2024
Reply from PartsFE
Thank you so much for your kind feedback! We're thrilled the fit was perfect and your order arrived quickly. We’d love to serve you again for your next purchase!
Super fast service
Super fast service. Called in at 4pm and they shipped it out that day. Thank you
25 October 2024
Reply from PartsFE
Thank you for your valuable feedback and time! We're so happy
and thanks for being such a great customer!
Easy to order and fast shipping
Seamless process, easy ordering, easy shipping and delivery
25 September 2024
Reply from PartsFE
Thank you for your valuable feedback and time! Glad to hear that you had a smooth experience! We're thrilled the ordering, shipping, and delivery went so well for you.
Always top of their game,fast shipment…
Always top of their game,fast shipment and item is what i was expecting to get
25 June 2024
Reply from PartsFE
Thank you!
Reply from PartsFE
Thank you, Look forward for more orders
worst company
24 June 2024
Unprompted review
Reply from PartsFE
Hello, We did not find any information regarding your business with us. Can you please provide your order number with us to investigate this further?
App was easy to use and had all the…
App was easy to use and had all the parts I was looking for.
Parts delivery for super fast.
29 May 2024
Reply from PartsFE
Great to hear from you, look forward to see again visiting our website.
Partsfe did not send all the parts in…
Partsfe did not send all the parts in the kit I ordered. I tried to return it but they would not take it back.
29 May 2024
Reply from PartsFE
We are sorry for your bad experience with us, usually it does not happen like that. Will try our best to give you better experience.
You are one of the few companies that…
You are one of the few companies that carry what I was looking for.
I submitted 2 separate E-mails requesting a receipt.
No response.
I clicked on a bar that read "Check Order Status or Print Invoice" which moved me to a log in page with no option for an invoice.
Order #64845
30 April 2024
We ordered the wrong part by mistake…
We ordered the wrong part by mistake and needed to return the item. We sent an email and called and spoke to the customer service who had promised that he would send us an email with return instructions but never did. When we called again, there is no answer and no reply to our several emails regarding the return. We were simply ignored. We would not use this company again for any future orders.
27 March 2024
Good price & fast shipping.
26 March 2024
Reply from PartsFE
Hello Neil Lewis,
I apologize for the delayed response. Could you please provide the product order ID so that we can investigate the issue further?
Thanks
Team PartsFe
Great all the way around the product…
Great all the way around the product was good. Shipping was fast. Customer service was good.
26 February 2024
Same OEM part with a much less price…
Same OEM part with a much less price tag. Acurate description and fast shipping. The best
27 February 2024
Everything was smooth and easy
Everything was smooth and easy. Shipping was quick overall a good experience.
25 January 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.