Parts Big Boss Reviews 

583
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, most reviewers were unhappy with their experience overall. Many consumers reported significant delays with their orders and did not receive the products they paid for, with numerous accounts showing payment made but no delivery, or constant status stuck at 'Processing'. A major frustration cited by people concerns the lack of communication, as many noted receiving no replies to emails or messages, and delivery updates were frequently missing. However, some customers reported receiving the exact part they requested, while others mentioned that a received item was partial or defective, such as one door visor arriving in three pieces. Conversely, a small portion of people felt that the company provided satisfactory items regarding product quality.

What people talk about most

Order

Customers consistently note negative experiences with order processing, reporting long delays and a lack of... See more

Product

People report negative experiences with product, expressing frustration over undelivered items and long... See more

Response time

Clients share frustration regarding response times, reporting delays in replies to emails, phone calls, and... See more

Payment

Customers had negative experiences with payment, expressing deep frustration over paying in advance and... See more

Website

Users describe negative interactions with website, consistently reporting that order statuses remain... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hear me out, Don't fall for this website, they might have the parts listed on their website but they source from other suppliers. the result is long waiting times. slow response from team, frustrat... See more

Company replied

Rated 1 out of 5 stars

The supplier doesn't consider it necessary to update their tracking page. It always shows "Processing". When they issue a ticket on a complaint lodged, nothing happens and the status remains at "Pro... See more

Company replied

Rated 1 out of 5 stars

I ordered a set of Door Visors for a Fiat Linea. They took forever and sent the set of 4 using India Post with minimal packing. One of the door visors came in 3 pieces. When I contacted customer servi... See more

Company replied

Rated 1 out of 5 stars

The items "Front wheel bearings for Chevrolet Spark" vide Order 100216935 Dtd. 26/07/2025 but till today the required said items have not been dispatched. During the inquiry about tracking the order,... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

India's most authentic car spare parts portal. We aim to provide wide variety of car parts at the most reasonable prices. Your one stop shop for making car maintenance, a "Hassle Free Experience"


Contact info

1.9

Poor

TrustScore 2 out of 5

583 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(583)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Refund Pending – No Response From Support

I placed an order with Parts Big Boss and later cancelled it. A support ticket (#68006) was created to address the payment/refund, but despite multiple follow-ups, I have not received the payment or any clear response from the support team.
I am still waiting for confirmation regarding whether the payment has been processed or when I can expect it. I hope the team improves communication and resolves pending refund issues promptly.

1 December 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with speedpost courier.
We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

They are cheating us because i have…

They are cheating us because i have placed an order 15days back and i paied advance amount but upto no their is no update about my order i contacted customer care but no responce dont get cheated and dont trust this website

11 December 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

Rated 1 out of 5 stars

Scam

Scam. Beware. Payed for item on gpay successfully but not confirmed on website and was requested to complete the transaction 4 times. Order shoes no history.

5 December 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

Rated 1 out of 5 stars

Fraud company i place order 28-11-2025…

Fraud company i place order 28-11-2025 till now date 9-12-2025 not dispatch my shipment,not respond call's and msg's, payment done,
Chutiye company,don't buy anything this website.

9 December 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.
Meanwhile, as per your request the refund of the paid amount has been processed to your account with refund reference number ID 536115092030.

We would try to serve you better in future.

Rated 1 out of 5 stars

Worst and Fake website

I have made an order 4 days ago and there is no update till now, Keeping me in blank 100222883. There is no response for call or Email, and looks like my account also blocked, due to this i am unable to track anything on the order

27 November 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.
Delivering an order within given timeline is our priority but sometimes we miss it due to suppliers misinterpretation.

Your order 100222883 has been delivered with xpressbees courier
https://shipment.xpressbees.com/shipping/tracking/14355950126568

We would try to serve you better in future.

Rated 1 out of 5 stars

This site seems to be fake...please…

This site seems to be fake...please don't fall for it . They will respond to your messages until you do the payment.After that there won't be any updates or nothing. Beware

19 September 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

Rated 1 out of 5 stars

SCAMMER

ONLY ONE WORD...
FRAUD... CHEATER... SCAMMER...

Take action like this site...
I request to all of who suffered from this site...
Lodge a ONLINE F. I. R. AGAINST SAURABH RAGHUWANSHI & PARTSBIGBOSS ONLINE SITE...

22 November 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.
Delivering an order within given timeline is our priority but sometimes we miss it due to suppliers misinterpretation.

Your order 100221201 has been delivered with xpressbees courier
https://shipment.xpressbees.com/shipping/tracking/14355850820053

We would try to serve you better in future.

Rated 1 out of 5 stars

They are fraud web portal

They are fraud web portal, this web site has to strickly blocked by the government. No one please dont buy / order anything

3 November 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

Rated 1 out of 5 stars

Fraud

They are the commission agents and fraud .they send defective item and when you clame to return them they are start giving you false ideas .and the last stopped picking call .

15 January 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

Rated 1 out of 5 stars

I don't like to give single star rating

I don't like to give. Single star rating
Bcz. Parts big boss is. Big. Scam, Fraud, Etc etc. So I request to public Dont belive this. Third class site. So Plz stay away.frm. this & B safe.

20 September 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The part was running on backorder from the suppliers end considering which we processed the refund of ₹ 139.19
to your source account with reference number 528416640969.

We would try our best to serve you better in future.

Rated 1 out of 5 stars

Cheating site

Cheating site. Don't fall in their offers. You wont recive your products
You will loose your money. Customer support is only upto the placement of order. After that no respons /reply.my experience. 🙏

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Never trust them..Biggest parts…

Never trust them..Biggest parts scam,Scammers..For past one ontb im waiting for my products..No call backs,No reply’s nothing 100% frauds..
Think before you order

29 September 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14355850808673

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

Boodmo.com best for car parts

Don't buy anything from this site. My car in garage and I order from this site for parts. After payment nothing show about orders no updates 20 days now no money back no response from company.
Last week I buy from BOODMO (boodmo.com) . And unbelievable customer support delivery great, and can track your order from 1st day . If you want worry free buying go for BOODMO.com .. and stay away from this chutya site

29 September 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

Rated 1 out of 5 stars

Fraud and Shit eating animals

I filed a consumer complaint against this cheating company, dont buy anything from them, I ordered Cabin and Air Filter for Pajero and still not delivered, no response from the shit eating animals. Also I asked cybersecurity team to block their website

10 October 2025
Unprompted review
Rated 1 out of 5 stars

Very bad I thing this website forgery…

Very bad I thing this website forgery really very very bad service I think this lot of money scam GUYS DON'T PURCHASE NEXT TIME THIS WEBSITE SAVE YOUR MONEY

8 October 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with speedpost courier with below tracking reference:
EU769998089IN

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

SCAM Company

Dear All,
I have ordered new Drive shaft for my i10 car, while oredering the delivery period was 5-7 days. Customer Care no is of no use since they will not attend and whatsapp also rarely they respond.AFter 1 month the part is delivered. Its boot is briken and it was a refurbished one. never purchase items from partsbigboss

7 October 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with DTDC courier with below tracking reference:
D3004000028

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

Parts big boss is a fraud company

Parts big boss is a fraud company, please don't buy anything from this site

5 October 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14355850757429

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

Absolute Fraud

Absolute Fraud, Recently ordered a spoiler and oil filter. About a Month now.. No update no tracking Nothing. They don't answer calls , messages, emails Nothing. It's a clear Fraud. You WILL lose your money like I did.

5 October 2025
Unprompted review
Rated 1 out of 5 stars

Worst Supplier : Front wheel bearings for Chevrolet Spark

The items "Front wheel bearings for Chevrolet Spark" vide Order 100216935 Dtd. 26/07/2025 but till today the required said items have not been dispatched. During the inquiry about tracking the order, only "Processing" was showing on the website. The Partsbigboss is the worst supplier. If failed to supply, they should REFUND the amount. The purchase was made on 26/07/2025; today is the 13th Day of September 2025.

13 September 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The part was running on backorder from the suppliers end considering which we processed the refund of ₹ 1,936.80 to your source account with reference number 74119665344001034806170.

We would try our best to serve you better in future.

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