Parts Big Boss Reviews 

583
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, most reviewers were unhappy with their experience overall. Many consumers reported significant delays with their orders and did not receive the products they paid for, with numerous accounts showing payment made but no delivery, or constant status stuck at 'Processing'. A major frustration cited by people concerns the lack of communication, as many noted receiving no replies to emails or messages, and delivery updates were frequently missing. However, some customers reported receiving the exact part they requested, while others mentioned that a received item was partial or defective, such as one door visor arriving in three pieces. Conversely, a small portion of people felt that the company provided satisfactory items regarding product quality.

What people talk about most

Order

Customers consistently note negative experiences with order processing, reporting long delays and a lack of... See more

Product

People report negative experiences with product, expressing frustration over undelivered items and long... See more

Response time

Clients share frustration regarding response times, reporting delays in replies to emails, phone calls, and... See more

Payment

Customers had negative experiences with payment, expressing deep frustration over paying in advance and... See more

Website

Users describe negative interactions with website, consistently reporting that order statuses remain... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hear me out, Don't fall for this website, they might have the parts listed on their website but they source from other suppliers. the result is long waiting times. slow response from team, frustrat... See more

Company replied

Rated 1 out of 5 stars

The supplier doesn't consider it necessary to update their tracking page. It always shows "Processing". When they issue a ticket on a complaint lodged, nothing happens and the status remains at "Pro... See more

Company replied

Rated 1 out of 5 stars

I ordered a set of Door Visors for a Fiat Linea. They took forever and sent the set of 4 using India Post with minimal packing. One of the door visors came in 3 pieces. When I contacted customer servi... See more

Company replied

Rated 1 out of 5 stars

The items "Front wheel bearings for Chevrolet Spark" vide Order 100216935 Dtd. 26/07/2025 but till today the required said items have not been dispatched. During the inquiry about tracking the order,... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

India's most authentic car spare parts portal. We aim to provide wide variety of car parts at the most reasonable prices. Your one stop shop for making car maintenance, a "Hassle Free Experience"


Contact info

1.9

Poor

TrustScore 2 out of 5

583 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 61% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(583)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a part from partsbigboss…

I ordered a part from partsbigboss about a month ago , and the product is not received and any kind of communication is not happened from the brand side regarding the delay. I have made the entire payment also.
Order details as follows Order #100229557
My contact number is 9400138114

2 May 2026
Unprompted review
Rated 1 out of 5 stars

I HAVE ORDERED THE WINDOW REGULATOR RHS…

I HAVE ORDERED THE WINDOW REGULATOR RHS FRONT FOR MY VEHICLE ON 16-05-2026, I HAVE PAID 10% OF THE PAYMENT, ON THE SAME DAY

BUT WHEN I TRACK I COULD NOT SEE ANY ORDER PLACED, THEN MY MONEY OF 10% PAYMENT IS BEEN EVAPOURED, WHERE TO CONTACT FOR MY PAID AMOUNT

16 May 2026
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the inconvenience faced with placing the order with us.
Your order 100230145 was shipped with delhivery courier with the below tracking - https://app.lastmiles.co/tracking/awb/21476310873596

We would try to serve you better next time.

Rated 4 out of 5 stars

Parts ordered were delivered to me…

Parts ordered were delivered to me successfully. Although it took sometime, delivery was satisfactory for a COD.
However now, it remains to be seens if the parts ordered are genuine. Will be checking on the performance of the parts in 6 months time from now.
So far so good.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a side mirror on 23rd…

I purchased a side mirror on 23rd April and paid Rs100 as advance.When checked their site its under processing.Tried to contact their whats app no relpy.
I think its a shell company.
Please careful to purchase from incredible compies like this.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a side mirror 20 days ago and…

I ordered a side mirror 20 days ago and paid also for this, till today I did not got anything and my money also did not get back. They are fraud don't purchase anything from this website. I got finally my order after comment but not useful for me.

17 April 2026
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in delivery.
Your order is now been delivered with DTDC courier.

We would try to serve you better in future.

Rated 1 out of 5 stars

Worst company

Worst company. Cheated

I have order honda civic 2008 1.8 Rear right corner light for 3, 149.10 rs. on 13/1/26 and paid full amount. Our order number is 100225060 my name is Niran Alex.

Till now my parts has not received and no updates. Always phone switched off mode. What's app call ringing but no one is picking. Messages delivered but no reply.

Really dear friends, dont order any parts from this bigboss parts company.

Parts big boss is a fraudulent company

13 January 2026
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

Rated 1 out of 5 stars

order was never delivered

order was never delivered. they don't refund my amount

1 April 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the inconvinence faced with delivery.

As per the courier team, you were not reachable at the time of delivery due to which the parcel was returned to us.
Reference: https://shipment.xpressbees.com/shipping/tracking/14355980636212

Since the part is not delivered, the refund for advance payment of ₹ 219.00 has been returned to your source account with reference number 328733387280 on 5th Oct 2023.

We would try to serve you better in future.

Rated 1 out of 5 stars

Fraud..

Fraud... So we have a option everyone need to respond about this we will give complaint about this website we need to take action. We can go to court for this he took so many people money .. he didn't respond that number is not in working so I will not leave them iam going to take serious action...

10 February 2026
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The part was running on backorder from the suppliers end considering which we processed the refund of ₹ 697.40 to your source account with reference number 606410275520.

We would try our best to serve you better in future.

Rated 1 out of 5 stars

Broken Door Visors

I ordered a set of Door Visors for a Fiat Linea. They took forever and sent the set of 4 using India Post with minimal packing. One of the door visors came in 3 pieces. When I contacted customer service on WhatsApp(No other mode is available)they asked for an Unboxing Video. I sent them the pictures of the damaged part. The cheats stopped responding.

26 December 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

Rated 1 out of 5 stars

I have order an item on jan 20 -2026

I have order an item on jan 20 -2026, but today feb 5, until now it showing processing. how long it may take to start shipping..

5 February 2026
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with Speedpost courier.
We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

i ordered part on 10.12.2025

i ordered part on 10.12.2025, 40 days completed still not received, three times mailed still not reply any mail. my order no [#67832], its cheating company. Dont order any products in this wed site.

2 February 2026
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

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