Partners& Reviews 80

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have been dealing with Dean & Damian from Partners& for some time now pn multiple policies. They are very knowledgeable about the products offered and nothing seems too much effort. If I ever have... See more

Rated 5 out of 5 stars

First time using Partners for our fleet insurance due to previous broker who we have used for many years let us down shall we say. Massive thank you to Rob Rutherford who deal with my enquiry and foll... See more

Company replied

Rated 5 out of 5 stars

I did not know where to start when I decided it was time to take life insurance. Caroline and Georgie made it easy. Caroline has been with us every step of the way, exploring our options and explainin... See more

Company replied

Rated 5 out of 5 stars

Partners& have recently sorted out our business insurance. They have taken the time to understand our needs and given us some great advice. I feel like they care and are looking after us, but equally... See more

Company replied

Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Personal Insurance Company

Written by the company

The next generation insurance advisory business


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

80 reviews

5-star
4-star
3-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Cate Mason is an angel

I've been working with Cate Mason for years now. She is one of the most pleasant people i've ever worked with during my 30+ carreer. She is intelligent, kind, empathetic, quick and knows all the ins and outs of her profession. We are lucky to have her on our account.

11 July 2022
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Cate de-mystified the dark world of keyman insurance

Dealing with Cate made the process really easy. Super professional, and very efficient. Cate de-mystified the dark world of 'keyman' insurance, organised our medicals and guided us patiently through the whole process. Excellent - thank you!

7 July 2022
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Highly recommended

Caroline has worked with the Directors to ensure that we are covered in the appropriate areas of insurance and in some cases has reduced our costs. We cannot recommend her highly enough.

4 July 2022
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

10 stars!!!

Caroline was fantastic helping me to get that peace of mind for me as well my business, explaining all the steps how can my family be financially secure if something happens with me as well if I have a "no income" period followed by a injury, 10 stars from Al

4 July 2022
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Cate & Yusuf were great from the start…

Cate & Yusuf were great from the start of the process until the end, from obtaining the polices and fielding my varied questions. Many thanks for the top class customer service.

1 July 2022
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Great people to deal with

Cate and the team were very helpful and really went the extra mile to get a good quote for us

11 May 2022
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Amazing service and a special thank you to Neil Follett!

Amazed at the level of service and support we receive! Prior to finding Neil Follett, we had struggled with motor trade insurance as the companies we had dealt with had been frustrating to say the very least. Then we found Neil...he knows the motor trade and understands the industry which is paramount to us. He knows what we need and what our options are. We literally sleep better at night knowing we have done everything we can to protect our staff, customers, property and business - and that is purely thanks to the confidence we have in Neil. If we have a question or concern about anything, for instance if we are making a change in the business or wanting to know how to better take care of our staff - we know we can just pick up the phone and ask. We feel we get great value for money, we look at and discuss our options to make sure we know and understand what insurance we have in place. Looking at our insurance each year used to be a stressful nightmare - but now it is as simple as having a cuppa and a chat with someone so friendly, he feels like part of our team! We look forward to working with Neil and the Partners& team in the future.

4 May 2022
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Excellent service and advice.

27 April 2022
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Seamless change over

Excellent service and so happy to work with Adam Jeffs again. Adam understands our business needs and has never failed us.

27 April 2022
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Excellent

Many thanks to the team at Partners& for going the extra mile to find an underwriter who was right for us. Quite a challenge in our line of business.

22 April 2022
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Excellent customer service

The team at Partners& have been fantastic. I wanted to purchase some life insurance and they were amazing at taking me through the process in a professional manner whilst explaining all the stages of the process in a way I could understand.
I would highly recommend Partners&

5 April 2022
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 1 out of 5 stars

Be Wary…

My brokers Versatile Insurance claim to have joined this group. My smallholder Insurance is due for renewal soonest, The reminder came via email, on checking the Bank details did not match the the account, i challenged the adviser and he corrected the details but again these did not tally. Unsure that these guys are for real. Be wary of them. Website is professional but service is questionable

8 January 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Yusuf

Yusuf provided great advice on my protection needs. I feel more comfortable knowing that should the worst happen, my business is protected.

22 December 2021
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

First Class Service

First Class Service from the team at Partners&. Always a pleasure to deal with. Professional, courteous and always strive for the best quality insurance package with competitive premiums.

30 November 2021
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Yusuf gave us excellent advice

Yusuf gave us excellent advice. We had not realised that our existing policy with another company was totally inadequate. We are grateful for the ongoing knowledge and support provided.

29 November 2021
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Partners& Yusuf and Tom

Very helpful during a time of great pressure, existing policy was due to expire, we had to overcome delays due Covid-19. They made it as speedy as possible, when others couldn't at a reasonable level and reasonable price, taken into account difficult circumstances.

30 September 2021
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Jimmy & Cate / Partners&

Jimmy & Cate at Partners& are the most helpful insurance agent I have ever dealt with. They are honest and up front with everything. They actively looked for the best rates and coverage and are always looking out for me, the customer. If they can’t offer you a better deal than the company you are with they will tell you. Definitely two people and a company who cares for the customer.

2 July 2021
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

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