1. All contacts with Parklet is via Naomi Standen. She is outstanding. Client-centric, timely response and clear instruction. 2. Monthly commission of 20% too high. Propose 20% first month and... See more
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Review summary
Created with AI, based on recent reviews
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It’s a well run company the person who is using my drive has a small car that only needs it at weekends so good for me. The only negative I have is the high charge when a person first starts which wou... See more
Excellent service and a responsive, helpful customer service. I have been with them years and am more than satisfied. I would be happy to recommend them.
Some how there are small voids between lettings.Keep client informed on regular basis as to letting process.
Company details
Information provided by various external sources
ParkLet was launched in 2004 to offer an alternative to traditional parking. Parking had, and continues to, become ever more expensive and more difficult to find. Congestion and traffic is on the increase, whilst the government actively discourages the provision of parking spaces to try and encourage people out of their cars and onto crumbling public transport. The founder members had noticed unused private parking spaces in areas where parking was in high demand. ParkLet was created to offer an effective marketplace and management service for the letting of these parking spaces and garages. Over the years the team has grown, and our systems evolved to enable us to become the UK’s leading agent for parking spaces and garages. We currently have in excess of 20,000 spaces advertised to let, across the whole of the UK. Our Landlords include residential clients with a single space, as well as most of the national car park companies and councils, and most things in between. Our aim moving forwards is to remain completely focused on contract parking and garages, and continue to invest in our systems and staff so that we can offer our customers an ever improving experience.
Contact info
Unit 3a, Dedham vale Business centre, CO76BL, Colchester, United Kingdom
- 03300563399
- info@parklet.co.uk
- parklet.co.uk
3.9
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Perfect Service And Highly Recommandable
I was looking for a secure parking place near London. Parklet helped me very well to get one. Thank you very much.
The booking, the contact to the landlord and the payment was extraordinary easy and worked very good. I will use parklet in future.
2 August 2024
Great service
Great service. Needed a parking spot in London for two periods of a few days for a hire car. Found a couple of suitable spots but didn't have the car details yet, so phoned Parklet, got to speak to an *actual person* and they advised how to proceed. Impressed with the ease of the service.
5 August 2024
Happy customer of Parklet.
Great service. They put up my description, a week later I could make changes and a month later my space was rented. All financials as expected, on time.
2 August 2024
Great Service, Helpful and Efficient
We have been letting our parking space via ParkLet for nearly a year and the experience has been positive throughout. Thank you to everyone in all departments for your constantly swift and efficient help, and to Naomi and Kiara for your availability and assistance in any query
26 July 2024
this whole platform is a disaster
this whole platform is a disaster. 4 bookings, all offers rejected, one week doesn't seem to be enough. The landlord here also canceled the booking in order to make me another offer outside of the platform. The customer service representatives always regret the rejections and offer to help with the offer, but they don't. All empty words. NEVER AGAIN!
21 July 2024
The driver crashed and broke my wall…
The driver crashed and broke my wall and has not repaired it ParkLet have washed their hands of it
17 July 2024
DO NOT USE PARKLET
Do not use PARKLET signed up to ParkLet and the first person they sent me drove straight into my wall breaking my wall in the process now for £17.50 I have a whole new wall to repair alot of children lean on this wall when going to school. I would like to know the ombudsman who deals with these parking companies PLEASE DO NOT USE PARKLET
17 July 2024
Unprompted review
Great service!
4 July 2024
Great Parking Space!
Parking space was as expected.
Car was secure and as I left it, when I returned.
1 July 2024
Agent called me up to rent carpark…
Agent called me up to rent carpark space for 200 pcm
Thought this was a good offer so cancelled the substantially lower offer. When I called for an update agent abrasive said how can I help? Well call you back when we have an update
Meanwhile I canceled the cheaper parking space and the wrote back to say another space found even though initially park let said negotiating 2 months up front..
28 June 2024
Unprompted review
You should sey to me too take money from car holders from direct first see not give me money run away
You’re working very good.thank you for giving me costumer
12 June 2024
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