Parklet Reviews 1,475

Very convenient way to book your parking place in London.

My advice.....Just use another parking provider. Its easier and cheaper. I've had no end of issues with Parklet. The continual emails demanding more money from me for a service that is not fit for purpose. They are withholding £150 for a months service for a space that does not meet the specifications it was advertised. Theyre now fining me £10 per day for nothing, stating they will be taking it off of my deposit, against my will. If youve had an experience with a company and its got so bad, you just want them out of your life. This is what I am going through with Parklet now. This is extortion. It shouldnt be legal.

I have used Parklet for some time now and they are Excellent l would recommend them without hesitation
Peter Hand

Process is very smooth and efficient. Takes very little management time from us.

Great company

Tom, Naomi, Aimee and all the outstanding team at Parklet have been helping me to rent my garage for some time now. I couldn't do it without their expertise patience and very good customer care. Tom is an excellent manager and makes sure that everything always runs very efficently, even when i get wrong! Highly recommended.And many thanks!
miss mehmet

Who enjoys dealing with parking matters in general, local council, companies providing parking solutions of any kind, fines, impoundment and clamping? Not me

About Parklet: never heard of them before, until 2 weeks ago. Out of extreme situation i was forced into, i was checking all available solutions possible. Randomly came across Parklet, and it immediately impressed me.

Their user interface, such a dream to use 10/10
The mobile app 9/10
The process itself - 10/10
Their team - 10+/10 I had the pleasure to connect with Will - what a legend and a STAR, above and beyond, AND he also conducted a follow-up call. I truly value the efforts and the user first type of approach Parklet provide

1st time ever - best ever parking experience I had ever had!

I highly recommend anyone who is looking for a solutions, instead of the chance to have an agreement for the argument sake 😆

Honestly, the contracts, process flow, the accessibility, the communication, the professionalism, the software, check them out and let me know if I was wrong - I am genuine level 6, almost 7 Google guide member, trusted reviewer

Will - Legenden 🤝🏻

In a world of mediocrity, what a pleasure it is to find a company and team that deliver beyond expectations. Parklet are brilliant and both Tom and Will were fantastic. Thank you both and would highly recommend anyone to use this company.

Read The Fine Print - The owner of the parking space can cancel your request at any time with no cost to themself, you just get a refund. Therefore you cannot rely on these spaces for anything important. I would avoid this and go to the more established providers with more spaces on their website.

For context - my wife needed a parking space for going to work while she was in her 3rd Trimester of pregnancy. They cancelled 4 days before the let was originally due to start (despite being booked for over a month).

I was told the garage was rented and than told not really

helpful, commission still on the high side

Helpful and understanding team, been great over the years.

Good service but watch out for the cancellation terms, they have left us paying for a space we don't need for 6 weeks.

Payment on schedule with full and current statement

Quick and easy to setup. A trusted site to rent a space. Payments are made without doing anything complicated.

I advertised a space on my driveway at £100 per month, when I got a booking, the fees, commission, VAT and other fees equate to £70 so I get £30 from that £100. These fees, commission and charges are in place every new contract so if you get 12 bookings a year, that’s £30x12=£360, they get £70x12=£840, so out of £1200 as the space owner, I only get £360 and they get £840 just for advertising your space on a website.
If you get someone buying 12 months, then the second month and following months are minus the commission of around £30 but as an owner of the space, you can dictate 12 months but you can’t force it and most people don’t want a space for more than a month unless you’re within a commute location.

I questioned these fees and I was told ‘Costs are in the terms and conditions’, as good as saying ‘tough luck’ and ‘get lost’ and showed no empathy for the shortfall a parking space owner gets.
Not the sort of company I want to work with so I pulled my space and cancelled advertising with them

I rarely leave negative reviews, but my experience—still ongoing—has been one of the worst I’ve ever had. I’m willing to give them the benefit of the doubt and assume that the situation itself may not be entirely their fault. However, the level of service they are providing is simply unacceptable.

Over the past week, I have made multiple attempts to contact them—calls, voicemails, and emails—and have only managed to speak to someone once. Despite clearly explaining how urgent and serious the situation is, there has been little to no sense of accountability or care from their side.

Based on this experience, I would not consider using their service again.