PSH Environmental Ltd. (Parkers Skip Hire) Reviews 714

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting that deliveries and collections are consistently prompt and efficient. Many people also praise the staff for being friendly, helpful, and professional, making the entire process smooth and stress-free. The pricing is often mentioned as competitive, and the ordering process is described as easy. However, some customers have expressed dissatisfaction with specific interactions, citing instances of rude or aggressive behavior from staff members. These experiences, though infrequent, led to frustration regarding communication and the handling of specific requests, such as early collections or skip placements.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery and collection services. Reviewers frequently... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, reliability, and... See more

Staff

Clients share positive opinions on staff. Many customers praise the professionalism, friendliness, and... See more

Order

People report positive experiences with the ordering process. Customers found it quick and easy to order... See more

Price

Customers had positive experiences with price, consistently finding them to be reasonable and competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had several skips from PSH in the past and always found them to be reasonably priced and have an efficient service. The guys that drop off and pick up are always friendly. My most recent skips... See more

Company replied

Rated 5 out of 5 stars

I’ve used this skip company three times now for a hoarder house clearance. The delivery and communication has been fantastic. If I’ve ever needed any longer for a skip, they’ve given me several week e... See more

Company replied

Rated 5 out of 5 stars

If you want a good efficient and reliable skip service choose PSH .The bonus is helpful friendly staff who always answer the phone and sound happy to have and satisfy their customers - which is sadly... See more

Company replied

Rated 5 out of 5 stars

Skip delivered on time & collected promptly. Both the driver who delivered and the one who collected were professional in their manner. Definitely use PSH the next time I require a skip.

Company replied


Company details

  1. Waste Management Service
  2. Recycling Center

Written by the company

PSH Environmental is a family-owned and run waste and recycling centre based in Norfolk. We’re proud to say we’re far more than just a skip hire company - prioritising sustainability and the environment in everything we do. As your local household waste management experts, we offer domestic and commercial skip hire alongside recycling services in Norwich and surrounding areas. As recycling specialists, we also provide commercial skips, roll-on roll-off containers, and safe disposal of plasterboard and asbestos.


Contact info

4.9

Excellent

TrustScore 5 out of 5

714 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and quick to deal with

Was very easy to book and was able to give special requests for drop off and collection which they were able to meet. All my emails were responded to very quickly including one sent on a Sunday.

5 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Tracey, yes we do monitor emails out of hours should anything crop up.

Rated 5 out of 5 stars

Great company quick to deliver the skip…

Great company quick to deliver the skip and kept me informed to when it will be picked up. Will definitely be using them again.

4 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Kevin! Great to hear. :)

Rated 5 out of 5 stars

super helpful

Skip arrived on time and with care. Asked for a little flexibility for the pickup which was granted. Efficient kind and flexible. Cheers.

25 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Bob! Yes we will always try to help so just get in touch if there's anything you need assistance with. :)

Rated 5 out of 5 stars

Delivered on time

Delivered on time. Collected at our convenience. Will definitely use them again.

20 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Richard!

Rated 5 out of 5 stars

First Class Skip Hire

The skip was competitively priced, easily ordered online, delivered punctually and collected early on request. Could not have been bettered.

28 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's brilliant to hear, thank you!

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, dropped off where required and picked up promptly on day of collection, lovely drivers on both occasions, easy booking system, will use again. Many thanks.

19 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Brilliant, thank you Wendy!

Rated 5 out of 5 stars

Easy to book

Easy to book, delivery great and pick up great too

16 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you! We hope to see you again next time. :)

Rated 5 out of 5 stars

Fantastic service

A great company to deal with. Skip arrived as arranged and the driver was extremely friendly and helpful. Called to get the skip removed as I’d filled it quicker than planned and it was removed the next day. Highly recommend Parker’s!!

31 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thanks Paul! An efficient service for an efficient customer. :)

Rated 2 out of 5 stars

Small skip Big truck

Despite delivering larger skips before this delivery of a 2yd skip to my preferred position was a task beyond the driver. Apparantly I should have known about the intracacies of skip delivery logistics, after being put through to Bob-in-the-yard when I phoned the office to see if it could be redelivered on a smaller vehicle. My choice was to pay for a second delivey or put up with where the driver was able to place it. This is the first time PSH failed to do a top job.

22 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Firstly, we would like to apologise that you feel PSH have failed to do a top job on this occasion. Having delivered to you before we are grateful not only to new customers but returning customers alike.
When delivering skips, it’s not the size of the skip that makes it difficult to place in some preferred positions, it’s the size of the lorry.
We certainly do not expect our customers to have knowledge of the logistics involved in delivering however we are specialists in what we do having 40 years’ experience in waste management and using these years of experience of doing our absolute best not to damage a customer’s property.
I can see from the previous hires you have had we had delivered the skip on a smaller lorry, this particular lorry was not the one that delivered to you recently, however our driver who has many years of experience was unable to manoeuvre the lorry to the exacting place you requested and placed the skip without causing any damage to your property.
Our office is managed by a highly skilled team of staff who have worked for PSH for many years, we pride ourselves on delivering the best customer experience possible. I am sorry that you feel we didn’t achieve this when you spoke to our Transport Manager.
I can see that the skip was collected yesterday successfully after the term of hire was completed and I do hope that you will consider us again in the future for your waste disposal requirements.

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick delivery and same day collection after I called to say we'd filled the skip.

27 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Its good to hear that we were able to accommodate your request. Thank you for the review Stephanie

Rated 5 out of 5 stars

Good service and helpful driver

Good service and helpful driver

15 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you for the review Jon, our drivers always aim to provide a great service.

Rated 5 out of 5 stars

Phs skip hire review

Great service. Skip delivered first thing Monday morning after ordering online sat afternoon. Answered questions i had regarding what items could go in the skip. Lady on the phone very friendly and helpful. I have had 2 skips now and would highly recommend this company

11 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thanks Adrian! Just let us know if you ever want first thing, we can get skips out to site as early a 6:45am.

Rated 5 out of 5 stars

Excellent

Would recommend great service friendly service

8 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Rebecca!

Rated 5 out of 5 stars

I have always used PSH and have always found them to very attentive to the customer’s needs

I have always used PSH and have always been impressed with how easy it is to book and pay for a skip. The prices are competitive but most of all I was very impressed with how the driver placed the skip in the very best place to suit access for my car and to make it as easy for me to load the skip.

4 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you for continuing to choose us Susan! And thank you for the lovely review. :)

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, dropped off and picked up skips on time so a great service. Would definitely use them again

2 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you! We look forward to seeing you again next time. :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look