PSH Environmental Ltd. (Parkers Skip Hire) Reviews 715

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting that deliveries and collections are consistently prompt and efficient. Many people also praise the staff for being friendly, helpful, and professional, making the entire process smooth and stress-free. The pricing is often mentioned as competitive, and the ordering process is described as easy. However, some customers have expressed dissatisfaction with specific interactions, citing instances of rude or aggressive behavior from staff members. These experiences, though infrequent, led to frustration regarding communication and the handling of specific requests, such as early collections or skip placements.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery and collection services. Reviewers frequently... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, reliability, and... See more

Staff

Clients share positive opinions on staff. Many customers praise the professionalism, friendliness, and... See more

Order

People report positive experiences with the ordering process. Customers found it quick and easy to order... See more

Price

Customers had positive experiences with price, consistently finding them to be reasonable and competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had several skips from PSH in the past and always found them to be reasonably priced and have an efficient service. The guys that drop off and pick up are always friendly. My most recent skips... See more

Company replied

Rated 5 out of 5 stars

I’ve used this skip company three times now for a hoarder house clearance. The delivery and communication has been fantastic. If I’ve ever needed any longer for a skip, they’ve given me several week e... See more

Company replied

Rated 5 out of 5 stars

If you want a good efficient and reliable skip service choose PSH .The bonus is helpful friendly staff who always answer the phone and sound happy to have and satisfy their customers - which is sadly... See more

Company replied

Rated 5 out of 5 stars

Skip delivered on time & collected promptly. Both the driver who delivered and the one who collected were professional in their manner. Definitely use PSH the next time I require a skip.

Company replied


Company details

  1. Waste Management Service
  2. Recycling Center

Written by the company

PSH Environmental is a family-owned and run waste and recycling centre based in Norfolk. We’re proud to say we’re far more than just a skip hire company - prioritising sustainability and the environment in everything we do. As your local household waste management experts, we offer domestic and commercial skip hire alongside recycling services in Norwich and surrounding areas. As recycling specialists, we also provide commercial skips, roll-on roll-off containers, and safe disposal of plasterboard and asbestos.


Contact info

4.9

Excellent

TrustScore 5 out of 5

715 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent service

The skip turned up on time and was taken on the date given. I couldn't ask for a better service

28 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Oh that's brilliant to hear, thank you Jennifer!

Rated 5 out of 5 stars

Skip delivered and picked up promptly.

Skip delivered early in the day, positioned in the driveway so as to allow as much room for access as possible and picked up on the agreed date.

27 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Josephine! If you prefer early deliveries just let us know, earliest we can get to a site is around 6:45am.

Rated 4 out of 5 stars

Good Service

Competitively priced service and once here, for delivery and collection, the driver was efficient and very considerate. My only criticism would be their vagueness in relation delivery/collection times/days, which meant that I had to stay in indefinitely so that they could access the site. This aspect could be better organised imo, but overall a very good service.

27 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Hi Mike, thank you for your constructive feedback! It sounds like we could have benefitted from clearer communication so we will take your comments on board.

If you need a skip to go urgently then we can arrange for it to go for definite on a specific date.
Timing is a bit trickier to estimate as it depends on the other jobs booked for that day; the details of which we don't know until the morning. Sometimes we change the routes at the last minute to help other customers with urgent requests, or to avoid unexpected traffic delays. So it is difficult to give times as we don't want to promise something that could change as the day progresses.
We don't create timetables for our drivers as we have found that a more dynamic approach works better as we can adapt to the unpredicted. Pros and cons to both methods.

Some customers benefit from deliveries first thing (6:45-7am), there are no delays as it's first job of the day. You could request this if it helps. If that's not appropriate we can call you when we dispatch a driver, or we can follow instructions if no one is on site. I appreciate that sometimes sites do need to be manned however. Perhaps next time we can organise it a bit better for you!

Rated 5 out of 5 stars

Second skip from PSH great price and…

Second skip from PSH great price and service easy to book delivered and collected with care and professionalism

23 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's great to hear, thank you for your review!

Rated 5 out of 5 stars

Everything was handled very smoothly…

Everything was handled very smoothly from start to end. Booking a skip online was straight forward and the skip was delivered and collected when it had been agreed. Recommended 👍

17 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Excellent! Thank you so much for your review!

Rated 5 out of 5 stars

Next day delivery

Next day delivery. Awkward access was no problem and thoughtful positioning of skip. Good service

18 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Trevor. Yes we almost always do next day delivery. Sometimes possible to do same day if you ring us early and aren't too far away!

Rated 5 out of 5 stars

Second time… great experience again

This is the second time we have used this company recently and our experience was just as good as the first time.
Competitive pricing of a variety of skip options together with very helpful customer service and communication.
Would not hesitate to recommend to others and would certainly use again

10 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's brilliant to hear Tracey, thank you for choosing us again. :)

Rated 5 out of 5 stars

Great service

Great service, so easy to order. Happy driver.

18 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Great to hear, thank you Tony!

Rated 5 out of 5 stars

Satisfied customer

Easy to arrange and excellent service throughout

13 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's brilliant, thank you!

Rated 5 out of 5 stars

Highly recommend

We booked the skip for the same week we needed it, and everything went smoothly. The gentlemen who delivered it were very polite and made sure to place the skip so we still had access to our gate and space for our car. It was collected on time as well. Highly recommended! No hidden fees !!

13 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Anja! Much appreciated. :)

Rated 5 out of 5 stars

easy skip hire

Thos was quick and easyvto order my skip ...was delivered in good time and we asked the driver if it could ho in a certain spot which he did with no hesitation ....Skip was filled and used the easy to use early off hire pick up form ..skip was collected a day later ...would certainly use again ...many thanks

17 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Great to hear, thank you!

Rated 5 out of 5 stars

Have always used your service over the…

Have always used your service over the years and your service is always excellent. Your staff are always courteous and friendly wouldn’t use anybody else.

10 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's lovely to hear, thank you for continuing to choose us!

Rated 4 out of 5 stars

Arrived nice and early bit slow…

Arrived nice and early bit slow collection

10 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you for your review, and using the online early returns form, on this occasion we couldn’t have acted any earlier the original online order which was ‘collection from’ Monday 24th.
Whilst we aim to collect on or soon after the ‘from’ date we are unable to guarantee a collection date unless requested at the time of booking.
We apologise if this has caused any inconvenience and hope that you use our services again in the future, if you require guaranteed delivery or collection please do speak directly to our office team we will always try our best be as accommodating as possible.

Rated 5 out of 5 stars

Easy of ordering

Easy of ordering, arrived on time and no hassle

10 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's what we aim for, thank you!

Rated 5 out of 5 stars

Excellent customer service

I was kept informed regarding delivery and pick up. The skip was even delivered a day early and I had a phone call to ask if it would be OK. It was picked up on the correct day and again a phone call confirming they were coming, excellent service.

9 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Christine, really appreciate that! :)

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