Parker Products Limited Reviews 

12,284
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,175 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services, noting that ordered goods often arrive safely and much earlier than anticipated. Consumers also appreciate the overall product quality and fair pricing, discovering that various gardening tools and equipment are powerful, reliable, and simple to set up. However, some people mentioned encountering frustrating issues with faulty engines, broken internal components, or heavy machinery failing completely after minimal use. A few reviewers additionally noted that certain included accessories such as the body harnesses caused unexpected physical discomfort and painful rubbing during prolonged operation.

What people talk about most

Product

Users describe positive interactions with product, highlighting great quality and performance at reasonable... See more

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting super fast and prompt shipping... See more

Quality

People report positive experiences with quality, highlighting that the tools are well made and affordable.... See more

Service

Consumers find service to be positive, highlighting prompt, trouble-free handling and excellent communication... See more

Order

Reviewers highlight positive aspects of the order experience, frequently praising the fast shipping times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The steel ramps are of very good quality and delivery was the next day. Postage was more than advertised, but the product more than made up for that. Ordering on my iPad was difficult and took sever... See more

Rated 5 out of 5 stars

Absolutely fantastic tool kit. Full of everything you will need from spanners to Allen keys plus many more. In fact too many to count. All at an amazing price.The metal heavy duty trolley /case was be... See more

Rated 5 out of 5 stars

I selected the product based on price, description and consumer reviews. After just using the strimmer over a 2 hour period I can summarise as below : - ordering and delivery was simple... See more

Rated 5 out of 5 stars

Ordered a very reasonable priced chainsaw from Parker Brand on the strength of having purchased a very hood strimmer from them previously!……. Haven’t had time to use the chainsaw yet….. but it arrived... See more


Company details

  1. Garden Center

Written by the company

Parker Products Limited is a family run business based in Lincolnshire, UK. We provide our customers with high quality products at affordable prices. We have been trading since 2002 and in this time we have gained valuable industry knowledge that enable...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(12,284)

1,163 reviews in the last 12 months

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Rated 5 out of 5 stars

Order out on time

Order out on time . Its the second strimmer I've had from this company, the last one was completely wore out. Due to several years of hard work , it never went wrong at all. That's why I've invested again in parker

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Purchased and Parkerbrand petrol…

Purchased and Parkerbrand petrol scarifier and it as expected a great product/ The machine and engine are the same as a Webb version which I also have but wanted one to airiate in the spring and one for the Autumn to dethatch so it saves changing the the tines all the time .Most these machines are the same all built in China so Parkerbrand is a good choice 👌

11 July 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience

I would never use this company again. The customer support is very poor. Attempted to return an item under statutory rights to be told numerous times the complaint cannot be upheld. I went to my bank for a charge back, which parkerbrand appealed and following a successful appeal by myself the decision was made in my favor. Following this successful appeal in May, I received further contact in July by Parkerbrand threatening legal recourse for an item they failed to collect in the first place.

21 January 2026
Unprompted review
Parker Products Limited logo

Reply from Parker Products Limited

We accepted the return of your goods without reserve. We do not offer a free returns service however. I know that you have been in touch with our team and I am pleased to know that this has been resolved. Thank you.

Rated 1 out of 5 stars

Damaged item and worst customer service

Purchased an expensive set of garage multi-tool storage/worktop unit (cabinet, trolley, table, worktop) with Parker. I was hesitating ordering from them as I didn't know this brand at all.
Anyway, order came. The items are packed poorly! They packed the 2 heavy trolley drawers inside the cabinet and the other heavy parts too. The worst thing of all, they put it in the pallet with the door facing down!!! So obviously the cabinet was damaged heavily.
Turning the cabinet to open it took 2 men, that we have to get help! Taking things out from the cabinet was really hard too. It was badly packed!
I contacted them immediately and asked for a replacement. They replied to ask for loads of photos. I sent them all, then they asked again! I sent them all again.
Then they told me that I have to repack the tall cabinet and put it back in the pallet so they can rearrange for pick up and they will replace it. It was raining when they delivered it and the box was wet so we discard it as it's no use.
I told them why can't they just send a replacement then pick up the damaged one at the same time, but they didn't. They made it all so hard for me. They won't pick it up without it being wrapped up knowing it was damaged. I am afraid of sending the tall cabinet back as they may not send me a new one. Their customer service is worse, after I complained, I started receiving a lot of spam emails. Such a coincidence after I have been contacted by an Indian customer service from them, I am not being racist. Because I had a surgery, I told them that I will keep the damaged item but they have to give back some credit but they just said that they will give me 5% discount if I purchase something from them!!! Why would I do that?? Why would I buy from them again after my experience when I don't need to buy anything! Now, I am stuck with a damaged item! I warn you from ordering from them!

1 June 2026
Unprompted review
Parker Products Limited logo

Reply from Parker Products Limited

Hello,

I am very keen for you to contact us so this can be resolved. if an item has arrived damaged it is never overlook in this manner. For large pallet items to be shipped back to us they do have to be re-boxed for collection by our couriers but we are always ready to assist. Please contact our customer service team as soon as possible.

Thank you.

Rated 5 out of 5 stars

Great purchase for a value strimmer

I selected the product based on price, description and consumer reviews.

After just using the strimmer over a 2 hour period I can summarise as below :
- ordering and delivery was simple and easy
- assembly easy with an excellent user manual
- easy start, two pulls on choke and then 1 extra. Clean start.
- once clipped into the harness, well balanced and easy to operate with good cutting performance
- competed well against much more expensive products

Overall I’m delighted with the product quality and performance.

Only downside is that it is a little cumbersome to attach to the harness but I expect this will improve with familiarity.

I cannot recommend highly enough.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Very happy ....... again !

We have been using Parker products for maintenance and management on our estate for some years.
We currently have a number of the 52cc brush cutters in use and find them excellent for maintaining large areas of very long grass and bracken especially on rough ground and slopes.
We are still running a number of machines in excess of five years old without issues and with minimal servicing requirements.
For the price, we have found these brush cutters are unbeatable, and performance is certainly on par with machines from other major manufacturers costing considerably more.
Servicing is straightforward and all parts are available directly from the Parker website.
The latest brush cutter was ordered on a Sunday evening and was delivered (to the Highlands) on the following Wednesday.
Brilliant service, no hassle and excellent communication from Parker regarding the order and delivery.
Having used Parker products for a number of years we know our latest experience is not a "one off" as we have never had a bad experience when dealing with them.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

A real Bargain Large Lawn Mower.

The unit assembly was quite straight forward and it started second pull so far so good. I like the handle height adjustment. The mower is quite powerful and can drive at a very fast speed if you want.

15 July 2026
Unprompted review

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