Parkdirectukltd Reviews 

My experience with Park Direct was good. Most importantly, they responded quickly. The first suggestion didn't work, but they came back with another which did.

A ticket given on a sunday evening! I was literally parked up on the phone in my car , call was 3 min long and a week later received a ticket through the post . Nothing more that sneaky money grabbers

Khurshid was very efficient in processing my annual parking permit application and provided me with the list, which I requested, of the parking available with my parking permit.

I had a great experience with Agent Khurshid from Park Permit in West Ealing. He was very helpful and efficient, quickly assisting me via email with changing my parking permit and clearly explaining all the steps I needed to take. Excellent service!

As Managing Agents, parking is always an ongoing discussion. We have found Park Direct UK to be helpful, respond quickly to any queries and swift to act. We would recommend their services to anyone looking to implement parking enforcement.

Today I needed to change my registration associated with my permit. The first person I spoke to was a lady whose name I have forgotten but she gave great advice and said to call if I had any concerns. I did end up calling back and spoke to Khurshid who helped me through the whole process easily. Everything changed within 45 minutes. This team deserves a 5 star rating.

Recently the team at Park direct accommodated a last minute request for a change on my parking permit extremely willingly and very promptly responded to all my emails during the entire duration I needed the support. Khurshid and Kacey were extremely kind, understanding and professional, and ensured that I received the appropriate confirmations in a timely manner. I appreciate their support and would definitely recommend talking to the team at park direct if you have any questions or need support. 👍🏼✨

I have been using Park Direct for over 5 years to manage parking at a large residential site. The service provided to myself as the client and to the individual residents has been excellent, fair and responsive. Highly recommend.

I was having trouble getting an annual permit for my disabled father.
I found an email from a lady, Kate, that helped me last year so I sent her an email yesterday and today it’s all sorted! Thank you Kate and the permits team.

Rather useless. Couldn't provide me with any answers. Gave me the wrong information.

Charge a lot of money for you to park where your lease allows you to park. Should be monitoring the site and getting their fees through the tickets for non-permit holders.

Angelika was really helpful and provided excellent advice and service thank you

Literal scum and discriminatory.
Forget disabilities cos they don’t exist under their clauses or simple common decency.

Set up a site with them in February 2025 for land I own which had unwanted parkers every day. The drivers were rude and aggressive if I asked them to move on. They left their litter and it was ASB. They resolved all my parking issues within 2 months, I wish I used them quicker.

The ladies in the office are so helpful and knowledgeable and they are very quick at resolving any issues or queries I had.

Their team still attends my site daily although they havent issued any fines for ages.
I would highly recommend them.

Disgraceful scammers, you gave me 2 tickets for parking in my own bay in central house e15 2ns which I have paid a lot of money to purchase. Even though cars park there for days without permit in other bays, you choose to gave me ticket even though my bay number is visible and the hologram was slightly covered but visible if you go close to the car. Your attendants are very lazy to do their job properly and applying vulture tactics.

I would just like to say I am not great on the online stuff but the 3 times I called each time was a different person and each one of them helped me very much very polite very patient just want say thank ypu to Emma who was the first lady then Kasie who was the second lady and the third Sabina was top draw thank you again 😊

About 11 days ago, I got a PCN for supposedly not displaying a valid permit. I appealed it, and the ticket was cancelled because they couldn’t provide evidence to back it up - clearly the warden didn’t do their job properly.

This morning, I woke up and saw another PCN on my car. This time they claimed I didn’t have a valid e-permit, even though my paper permit was clearly on display in the same place as before. I haven’t moved my car, and nothing has changed since the last ticket.

What really gets me is that other residents here also have paper permits in their cars - all clearly visible - and none of them got tickets. So why was mine singled out?

To make matters worse, this PCN was issued at 3:05am, when it was still dark. So what exactly did the warden see? It makes me wonder: is the warden blind, drunk, or just incompetent? Or is Park Direct UK handing out tickets randomly with no proper checks?

I’ve asked again for photographic evidence, but I’m tired of having to keep appealing when I’ve done nothing wrong. If this keeps happening, I’m going to take it further.

wrong ticket been issued and i am chasing them since last 3 months and now I am getting letter for the same to pay extra , which is crazy, traffic warden they have and people working are useless good for nothing .

NEVER DEAL WITH THEM

Very good service.very polite staff..all communications are very kindly helpfully.
The best company I ve dealt with...well done to all staff very helpful and supportable

I am disabled and I have a blue badge.

I parked legally showing my blue badge. I only left my car for 30 mins and grabbed a coffee. I then returned to my car and found a parking fine from this company.

This is disgusting behaviour!

Furthermore where I Parked there was other blue badge holders all of them had tickets.

Also people that even had there own car parking spaces was ticketed.

I have apposed to this and awaiting the out come I will not be giving a penny to them criminals!

As many others have eluded on here this company loves to charge people for parking in their own space. A law unto themselves they catch people on loopholes and probably do not train their staff adequately for them to recognise which car parks in the same spot day and night. In the most recent incident I was handed a PCN for parking in my own spot on 24Dec24 whereas I was out of the country for most of December only returning in January and the car did not move the entire time. So I wasn’t charged for any other day apart from the 24th which is ludicrous. I have a parking permit for the spot in my car and it is displayed. If ever you do appeal you will be met with a silly reason stating the parking permit was not visible. It’s nothing short of harassment and I genuinely pray they go out of business.