Summerfields at scatby. Maisonette. Sofas pealing and flaking. Feet were black in 10 minutes, clearly needs deep clean. Swimming pool changing area filthy green carpet, why not tiles but it was disgus... See more
Company replied
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See what reviewers are saying
Had a lovely family holiday at Bideford Bay last week but unfortunately our van in the Parklands area was disgusting.. 🤢🤮 The pots and pans were unwashed, the floors were filthy with food, di... See more
Company replied
I would like to let everyone know before booking at Parkdean in Bideford Devon to check all entertainment as when my husband and i recently went to Parkdean the only entertainment we had was bingo and... See more
Company replied
Parkdean ruined my holiday, ignored my emails, and when I called them, they lied saying a manager tried to phone me to close the case. I have the call logs proving they never called. They are now disp... See more
Company replied
1.4
Bad
231 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
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BEWARE! They sell you the dream that ends a nightmare
BEWARE!
DO NOT buy from this company. They talk the talk but don't walk the walk.
Promise the dream which ends a nightmare.
If you are looking to buy a caravan. Do your research & buy on a site that values their owners. This company don't & all they want is your money & will tell you anything to get it. Shame on you Parkdean 😤
31 May 2020
Unprompted review
No respect for owners
Place where memories are made..yes bad ones. Take your money promise you the world then shaft you over 😔no respect for owners
18 May 2020
Unprompted review
Holidays are brilliant owing a caravan not so much!
Holidays here are brilliant. However if you own a caravan or considering buying one prepared to be won over by the selling of a dream the minute you sign on the dotted line they will take your eyes out and come back for the sockets... a money greedy company with no consideration of owners.
18 May 2020
Unprompted review
Poor customer care for owners
17 May 2020
Unprompted review
Owned a caravan last year and lost…
Owned a caravan last year and lost thousands due to been sold a scrap caravan for £14k, got ripped of from the minute I was on the site, got charged for scrap steps which I paid £150, only worth few pound, site and parkdene are nothing but robbers who prey on the elderly for money. This company should be shut down immediately for the millions they are scammed people out of. DO NOT DEAL WITH PARKDENE IN ANY WAY
17 May 2020
Unprompted review
IF I COULD GIVE A MINUS SCORE I WOULD…
IF I COULD GIVE A MINUS SCORE I WOULD THE WAY THEY ARE TREATING OWMERS IS DISGRACEFUL
17 May 2020
Unprompted review
DO NOT TOUCH
DO NOT TOUCH do not deliver on promises no maintenance or security yet charging for it. Sites not updated even though their fees are extortionate a company that should be exposed for what they are sharletions.
17 May 2020
Unprompted review
Avoid like the plague!
Avoid like the plague!
Worst experience of my life is buying a caravan from this company, they treat owners like dirt and rip them off with extortionate bills, avoid at all costs
17 May 2020
Unprompted review
Terrible company
Terrible company - greedy and have no desire to look after owners
17 May 2020
Unprompted review
If only I can give them a minus star… Sharkdean
If only I can give them a minus star they have got to be the worse company I have ever been with , sharkdean they should be called give nothing back to the owners well they will suffer now as soon as this lockdown is over I will be selling up , I hope the fat cats are happy now !!!
17 May 2020
Unprompted review
DO NOT BUY YOUR HOLIDAY HOME FROM…
DO NOT BUY YOUR HOLIDAY HOME FROM PARKDEAN. Their after sales is terrible having to chase them around for repairs that should have been done before moved to an over priced waterlogged pitch, now due to covid-19, they refuse to refund or deduct 4 mths of the over priced pitch, which are no allowed to use taken my money for services which I cannot use They have literally ignored owners trying to make contact. 22,000 owners have been treated unfairly!!!
17 May 2020
Unprompted review
don't follow guideline over refunds …
don't follow guideline over refunds given out buy C.M.A. Avoid
17 May 2020
Unprompted review
Reply from parkdean-resorts.com
Hi Lana,
Thank you for taking the time to share your review.
We're sorry that you feel let down with the time taken to process your refund, please be advised that this will take up to 45 days from your original holiday departure date.
You can view our refunds schedule via the following link, which will let you know when you can expect to receive your refund: https://www.parkdeanresorts.co.uk/faqs/coronavirus/refunds/. We thank you for your continued patience as we manage unprecedented customer volumes.
^EB
Do not buy a caravan from this mob
Do not buy a caravan from this mob, treating there owners like dirt, we are the bread and butter that makes and keeps parkdean afloat, and no refund on site fees each month they are closed, I will be selling up as soon as we can get back on park. If your looking to book a break away then book haven holidays. A lot of owners are planning on moving to there for next year.
17 May 2020
Unprompted review
Pardean Resorts are a DISGRACE
Bad from start
Parkdean are a very veru poor company with zero empathy for their paying caravan owner
Robin Hood tday wud av bon a hero
Dunt waste ya money folks
Beers expensive n same as snap is what yu would find on the bottom of ya shoe if yud fpllowed a dog
Wipe ya shoe not ya bottom !!
17 May 2020
Unprompted review
Horrible company!
16 May 2020
Unprompted review
Reply from parkdean-resorts.com
Hi Karen,
We're really sorry that you feel this way and have sent a message to get in touch so that we can understand your concerns.
Once we have received this information, we can certainly look into your experience further.
^EB
Poor service very poorly kept sites and…
Poor service very poorly kept sites and robbing prople of there hard earned money
16 May 2020
Unprompted review
Extremely disappointed with the…
Extremely disappointed with the management of ParkDean Resorts - what ever they tell you about how they look after their clients is a load of lies and they also advertise things which they will not keep too - i.e. they advertise refer a friend and get a £1000.00 - that is never forthcoming! so don't bother recommending anyone again. Charge very prices for a poor maintenance as the people they employ are not qualified to do the jobs they are sent out to do. Also no reduction offered in site fees this year due to COVID and they have the cheek to say it is because they are under no obligation to do so.!! DONT get involved with them.
16 May 2020
Unprompted review
con artists conning owners out of 000s …
con artists conning owners out of 000s make new page to hide bad feed back
16 May 2020
Unprompted review
company as a whole
bad food / drink, over priced, terrible entertainment, and cares nothing for owners
16 May 2020
Unprompted review
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