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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, highlighting the smooth drop-off and pick-up processes. Many appreciate the excellent communication, often mentioning timely calls, WhatsApp updates, and clear instructions that make the experience stress-free. The staff are frequently described as friendly, polite, and helpful, contributing to a positive user experience. However, some customers also noted issues with communication regarding car storage locations and experienced problems with car condition upon return, such as branches in the wheel arch or brake issues from being parked with the handbrake on. A few people were dissatisfied with the company's handling of unexpected delays, feeling that the service should be more accommodating given its 24/7 branding.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency and ease of use. Reviewers... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the helpfulness,... See more

Location

People report positive experiences with location, highlighting the convenience of airport drop-off and... See more

Customer communications

Consumers find contact to be positive. Many reviewers praise the proactive and clear communication, often... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the ease of booking... See more

Based on these reviews

Rated 5 out of 5 stars

Great experience. Good communication pre and on the day of travel, with clear instructions. Even sent a video of access to the airport, which for me who has problems following written instructions rea... See more

Rated 5 out of 5 stars

We had booked car for 2 weeks. All communication was perfect and precise. Clear instructions meant no unnecessary calls. Their control room was excellent as well when we approached airport. On re... See more

Rated 5 out of 5 stars

All very easy, from booking through to collecting our car. Very efficient service, drop of was quick (receiving a call from our pick up driver to check how far we were), friendly driver, taking pho... See more

Rated 5 out of 5 stars

I won't hesitate to use these guys again. They'll be my 1st choice from now on. Unbeatable prices but the highest level service given. Always available, full instructions sent via WhatsApp. Really fri... See more

Rated 4 out of 5 stars

The best meet & greet I've had. Overall a very good operation. I can only echo the favouable comments noted recently. Booking and arrival guidence clear and precise; friendly and polite welcome; ph... See more

Rated 5 out of 5 stars

Parkair 24/7 Meet & Greet First class, all went well from drop off to pick up, great team and comms, car in very good condition after almost a month away, possibly stored undercover or cleaned well,... See more

Rated 5 out of 5 stars

This was our first meet and greet experience at Heathrow, although we've done it for many years at Gatwick, and I was very impressed by the service. Good value for money, a simple process, friendly dr... See more

Rated 5 out of 5 stars

First time using parkair, shame I hadn’t used them sooner. Communication was fantastic straight from the off. They keep a track of your flight (2 hour delay) then once we were on the airport received... See more

Rated 5 out of 5 stars

They kept in contact before arrival and were there waiting when we arrived, easy drop off to terminal 2, got the email with all photos before they moved the car. On return rang us as soon as we w... See more

Rated 5 out of 5 stars

no problems with parking with parkair. they provide extra instruction (including video) of how to park to avoid fines at heathrow. Particularly valuable to me as having used the official parking l... See more

Rated 5 out of 5 stars

I'm not in the least surprised that Parkair247 have a near unblemished record of 5 stars from virtually every reviewer. Right from the moment I received a video of how to meet the driver on arriv... See more

Rated 5 out of 5 stars

So easy to communicate with this company. Excellent service, friendly, polite staff. They do exactly what they promise……easy directions to drop off & pick up my car. Someone waiting for me on arrival,... See more

Rated 5 out of 5 stars

Absolutely incredible service and super flexible - my flight landed at a different airport and they held the car for me as long as I needed with no charge. They take tens of pictures whe they receive... See more

Rated 5 out of 5 stars

Excellent and timely drop off, totally hassle free Collection the same, they called me, as I collecting my luggage, car arrived at collection point, as I stepped out of the elevator. Very polite an... See more

Rated 5 out of 5 stars

Very professional, proactive, punctual and friendly service. Great communications via WhatsApp, email, and phone calls. Eventhough, we had a delayed flight back due to snow, they knew about it and cal... See more

Rated 5 out of 5 stars

Good price and great service. Very good directions which are priceless at Heathrow. Dropped at T5 and picked up at T3 with no problems. Representative was waiting when dropping off and arrived perfect... See more

Rated 5 out of 5 stars

Excellent service. WhatsApp message the day before of departure to confirm details & including useful videos of how to get to the designated drop off point, at which point it was noticed I had booked... See more

Rated 4 out of 5 stars

On the plus side, when we eventually reached the terminal car park at Heathrow, the Parkair rep was very helpful. And the whole process on our return was completely smooth, with the Parkair driver... See more

Rated 5 out of 5 stars

After reading many poor reviews about other Meet and Greet companies I was a bit hesitant about booking one, but Parkair 247 were great. Prompt arrival for pick up and drop off, good communication, an... See more

Rated 5 out of 5 stars

Had to change both outbound and inbound flights. Amending the booking initially not confirmed. But they communicated via WhatsApp and it was a very good experience. They wanted me to call them 30 min... See more

Rated 5 out of 5 stars

We have now used park air 247 3 time and can’t fault them from booking until you collect your car after your holiday the service is great Also the car is well looked after and always comes back how... See more

Rated 5 out of 5 stars

I have used this company 3 times now and each time they have been great. The process is simple and the company provides clear instructions on getting to the airport car park and they maintain clear co... See more

Rated 5 out of 5 stars

Great service! I’ve used PARKAIR247 a few times now for travelling from Heathrow and they’ve always been on point. Easy to communicate with and have friendly and polite staff. Very easy drop off... See more

Rated 5 out of 5 stars

Extremely happy with the service. Excellent communication throughout. Arranged for meet and greet. Was sent all the information via text inc video of how to get to the meeting point. Didn’t have to wa... See more

Rated 5 out of 5 stars

Efficient, friendly and easy company to deal with, video taken of the car in your presence when dropping off and copy emailed to you. Your flight is tracked and I was contacted while waiting for my c... See more

Rated 5 out of 5 stars

Dropped car off at 4.30AM and handover easy and quick. Attendant was uniformed so easy to recognise. Pick up- car arrived back same time as we were walking towards car park- excellent service and car... See more

Rated 5 out of 5 stars

I had an excellent experience with Parkair247. The meet & greet representative was waiting for me as I arrived to drop off the car. 26 days later as I arrived back at the designated drop off the car a... See more

Rated 5 out of 5 stars

From start to finish communication was excellent, we dropped off at Terminal 4 and returned to Terminal 5, we were sent all the information we needed the day before and the video of where to go to dro... See more

Rated 5 out of 5 stars

Great communication from beginning to end. We were contacted directly on the days of drop off/collection. Emails sent quickly with photos taken of our car. We felt our car was with a trustworthy com... See more

Rated 5 out of 5 stars

We left the car with Parkair 247 at Heathrow and found them to be reasonable on price and efficient. Communication was good when we handed the car to them and on our return, we were in our car and on... See more

Rated 5 out of 5 stars

recently left our car with Parkair247 at Heathrow T2 and was very happy with the way the firm operate. Never before had such concise delivery and collection information for a 'meet and greet', on del... See more

Rated 5 out of 5 stars

What a great service! Contacted me the day before by WhatsApp to confirm the drop off procedure & also the day of pick up too! Car was waiting for us when we arrived home so no lengthy wait. Very fri... See more

Rated 5 out of 5 stars

I’ve used these guys twice now and I can’t recommend them enough. Reasonably priced (I think better than priced than self-park) and you don’t have to fuss about parking your own car and getting on... See more

Rated 5 out of 5 stars

We have never used meet and greet before at any airport, but we thought we would give it a try as their prices were very reasonable. We were anxious about the process, but no need to be as the who... See more

Rated 5 out of 5 stars

Super easy experience of using Parkair 247. Would highly recommend! My car came within two mins of arriving at the short stay carpark! The instructions to the drop off point including the video was su... See more

Rated 5 out of 5 stars

First time using Parkair247 - but not the last! I've used a few different parking services at Heathrow, and this has the best experience by far - especially as they are also great value for money.... See more

Rated 5 out of 5 stars

We would like to thank and praise Parkair247 for all their help and kindness during our recent holiday - our flights were cancelled to Doha and we had to extend our holiday by 3 days and secure new f... See more

Rated 5 out of 5 stars

So impressed the whole process from arrival to collection was slick. No waiting around. We had a 24 hour delay on our flight all resolved very easily over WhatsApp. Will be using again and would recco... See more

Rated 5 out of 5 stars

I was very impressed with Parkair247’s service. From the start of our booking, they kept in touch and provided all the information we needed before drop-off and pick-up at London Heathrow. The agen... See more

Rated 5 out of 5 stars

Used Parkair247 for a recent trip. Communication was excellent, and the driver was waiting on our arrival. The return journey was seamless, and they even notified me that my return flight was arriving... See more

Rated 5 out of 5 stars

I booked airport parking online a week before my trip, and the whole process was seamless. The signage was clear, and I found my parking spot easily. The driver to the terminal arrived on time, and... See more

Rated 5 out of 5 stars

We've used a number of different companies when flying from Heathrow but Parkair247 have easily been the best. When we first arrived we were staying at a Heathrow hotel, we dropped off our luggage... See more

Rated 5 out of 5 stars

Timely contact on way to airport and then on arrival at the end of the holiday. Thorough checks on car condition at start of process. Friendly, knowledgeable and professional drivers. Reliable service... See more

Rated 5 out of 5 stars

Drop off instructions were good, but make sure you use the left hand lane, which isn’t that clearly signed on site (not the parking company’s fault). Drop off worked well and on return, our car arrive... See more

Rated 5 out of 5 stars

Second time using this company and cannot fault them. Really good communication and friendly, efficient service. Car return was great, very quick with them having called me to find out my progress aft... See more

Rated 5 out of 5 stars

Reliable, said they would turn up when they did, for both drop off and collection. When we landed I received a txt telling me what to do , when to phone and the number. So therefore very easy for som... See more

Rated 5 out of 5 stars

I have used airport meet and greet parking services with several different companies over many years but this was the first time I have used Parkair. I have been really impressed with the company from... See more

Rated 5 out of 5 stars

First time we have used Parkair247 and were delighted with the entire service.It was efficient throughout, met at airport and car returned within a very short time after phoning to say we had luggage.... See more

Rated 5 out of 5 stars

The person that came to collect and drop off the vehicle was very polite. They gave a call as soon as the flight landed which was nice. I had the vehicle cleaned before drop off and I'm pleased the ca... See more


Company details

  1. Valet Parking Service
  2. Airport Shuttle Service
  3. International Airport
  4. Park and Ride
  5. Parking Lot
  6. Travel Aggregator

Written by the company

We are a established family run company offering a much more personal service. We are a dedicated and professional teamworking together in putting the customer's needs and comfort first. We at PARKAIR247 pride ourselves in making your journey to and from the airport as easy and convenient as possible. We provide a professional 5 star rated meet and greet service, with all the latest technology in security and monitoring systems, We offer the most competitive prices on the market for a meet and greet service If it's your first time in using this service, we assure you that you won't be disappointed. All our customers have commented on how convenient it is, PARKAIR247 are a Heathrow based Meet & Greet parking provider at all Terminals. All our drivers are polite & professional towards our customers , fully insured, carry ID, and are CRB checked for our & your safety. All our car parks are fully equipped with the latest security systems , secure and patrolled, CCTV monitored 24/7. Your vehicle is fully insured for the entire duration and on-site cover is also included! Recognition (ANPR) is in operation Images are being recorded & monitored for the purpose of crime prevention, detection and public safety PARKAIR247 premises only allows you access via automated gates which operates by ANPR Camera. WE ASSURE YOU THAT YOU'LL BE SERVED BEST AT PARKAIR247 WITH THE LEAST INPUT EVER! NO HIDDEN CHARGES AND NO TIME WASTAGE AS OUR CAR PARKS ARE THE CLOSEST... Simple Book Your Parking, Then Leave The Rest Up to PARKAIR247, Parking You Can Trust, You You, our customers, make us what we are today. We couldn’t have got here without you. Membership of our loyalty scheme rewards all of our customers who book with us directly. Quite simply, the more you book or the longer you have been a member – the greater your discount.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Parkair247 were efficient and organised

Parkair247 were the best price and service for parking at Heathrow T2 for a 3 week holiday. There was excellent, proactive communication throughout the whole process particularly immediately prior to drop off and pick up with Whatsapp reminders. The driver was very considerate and even helped me load heavy suitcases out of and back into the car. I would not hesitate to use again.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

meet & greet parking service…

Booked a meet & greet parking service for our 3 week trip. Just after we arrived our flights were cancelled due to crisis in Iran. They returned our car really swiftly with no bother and allowed us to move the parking booking for 2 days later at a different terminal once we had re arranged our flights. Everyone was really helpful and nothing was a problem. Car arrived really quickly when we did return, good communication throughout & Definitely use this service again.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

No problems at all very easy directions…

No problems at all very easy directions to drop car off with a video as well very helpful.Literally within few walking distance to departure .Picking up car was just as easy within 10 minutes of arriving to pick up point.Very good communication fully recommend.would use again.Car still in one piece no damage.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

What more can you want

Collected car when arranged.
Delivered car when called.
Provided loads of photos of car from all angles inc mileage at both times.
What more can you want!?

18 March 2026
Unprompted review
Rated 5 out of 5 stars

We would like to thank and praise…

We would like to thank and praise Parkair247 for all their help and kindness during our recent holiday - our flights were cancelled to Doha and we had to extend our holiday by 3 days and secure new flights back to the UK.
I emailed Parkair247 to advise what had happened and if they could still look after our car until we could get back - they confirmed that they could and that it would cost £25 a day to cover the costs, which we felt was very reasonable. Then our terminal was changed from T4 to T2 and after calling them at T2 they very kindly brought our car to T2 to save us having to get a train to T4! Amazing service and really helped resolve a stressful situation. Thanks very much to all the staff who helped us!!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Ethical, professional, excellent service

The team that handled my parking have been outstanding. Despite multiple cancellations and rescheduling of my flight due to the war in the middle East they kept supportive and patient. They communicated through WhatsApp clearly and timely and they accommodated changed patiently. The instructions they provide are clear and precise. They email multiple pictures of the car on drop off to give a pre-parking proof of condition and the same at the end. I'm delighted with their ethics and would look to park with them next time. A special mention to Dinesh who showed an excellent compassionate working ethic.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

First time of using this company

First time of using this company, but definitely won’t be the last. Dropping the car off and handing over was easy. The email with pictures of the car on handover arrived promptly and was very reassuring.
Our original return should have been March 2nd, flying with Qatar Airways .
Unfortunately, due to the situation in the Middle East, this didn’t happen. We contacted the company via telephone to inform them of this dilemma. They were very reassuring that the car would be safe with them until our return. They then followed the call up with a text saying that and asking us to let them know when we had a return flight.
The return flight for us was 10 days later, and to a different terminal. Again we were reassured that all would be well. There was an additional charge to pay, that was very reasonable.
Upon returning to Heathrow and collecting luggage, we called them and they said the car would be 20 minutes and told us where to collect it , because it was a different terminal.
The staff on departure, and collection were really friendly, and on the phone calls from Singapore, were really helpful and reassuring.
A great service!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service from Parkair247 - they were on time, efficient and professional. My hybrid car had a problem starting on collection but the team very quickly solved the problem and delivered the car to the airport with a minimum delay. Excellent experience - a really dependable service at an accessible cost.

10 March 2026
Unprompted review

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