Parachute Law Solicitors Reviews 

721
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and friendly, making interactions pleasant. Reviewers frequently highlight the excellent customer service and efficient processes, often noting how quickly matters were resolved. Many people appreciate the quick response times and clear communication, which contributed to a smooth and stress-free experience. Consumers found the user experience to be very easy and straightforward, often noting the absence of confusing legal jargon and the simplicity of the online portal.

What people talk about most

Service

Reviewers consistently express satisfaction with the service, highlighting its efficiency, speed, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, helpful, and... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the quick and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting great communication from... See more

User experience

Users describe positive interactions with user experience, consistently finding the process clear, concise,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant. Had such a nightmare of a time finding somewhere I could get a Form LL compliance certificate completed for our re-mortgage until I came across Parachute Law. From the very first... See more

Company replied

Rated 5 out of 5 stars

Parachute law have been really professional throughout. Everything was fast and efficient. We were on a tight timescale and they were able to move things around to accomodate us. Highly recommend an... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I have used Parachute Law twice now over the years for Land Registry ID services overseas. A smooth process and the document came via email which the Land Registry accepts. I would... See more

Company replied

Rated 5 out of 5 stars

The Parachute Law team were very responsive throughout what was quite a drawn out process. Great industry knowledge and a very approachable style. Their plain speaking was very welcome, and ther... See more

Company replied


Company details

  1. Lawyer
  2. General Practice Attorney

Written by the company

A new breed of solicitors, Parachute Law bypasses the stuffiness of traditional law firms and gets straight to the heart of your legal conundrum. Transparent, pre-agreed charges for practical, no-nonsense legal advice affordable for small to medium businesses and individuals alike. Parachute Law is at the forefront of the "uberisation" of legal services, forging a new path toward accessible legal support. Parachute Law Limited trading as Parachute Law is a limited company registered in England with registered number 10437783. Parachute Law is authorised and regulated by the Solicitors Regulation Authority no 646947.


Contact info

4.9

Excellent

TrustScore 5 out of 5

721 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(721)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very smooth process to remove the lock…

Very smooth process to remove the lock on my property when we only realised when remortgaging. We got the lock removed fairly quick literally like in a day. Thank you!!

1 April 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Qian,

Thank you for your lovely feedback!

We’re so pleased we could help make the process smooth and get the restriction removed quickly for you during your remortgage. We really appreciate your kind word

Parachute Law

Rated 5 out of 5 stars

Excellent

Excellent, smooth, helpful and reasonably priced seervice from this friendly and responsive company, thank you...

23 April 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Mark,

Thank you for your kind feedback! We’re delighted to hear you found our service smooth, helpful, and responsive. We really appreciate your support!

Parachute Law

Rated 5 out of 5 stars

Shai and her team are amazing

Shai and her team are amazing!

After months of trying to sort out a document that kept getting rejected from my previous solicitors, Shai and her team got it sorted for me in one day!!

I’m so unbelievably grateful and I will definitely be using them again if I ever need to!

14 April 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Aimee,

Thank you so much for your wonderful feedback! We’re delighted to hear that Shai and the team were able to get everything resolved so quickly for you after such a frustrating experience.

Your kind words mean a lot to us, and we’re so pleased we could help. We look forward to assisting you again in the future if you ever need us!

Parachute Law

Rated 5 out of 5 stars

Parachute Law were helpful and speedy…

Parachute Law were helpful and speedy helping me resolve an anti-fraud restriction on my property.
They kept in close communication with me and enabled me to resolve a pressing issue at short notice.

31 March 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Harry,

Thank you for your kind feedback! We’re delighted we could help you resolve the anti-fraud restriction quickly and keep things moving at short notice. It’s great to hear you felt supported and well-informed throughout the process.

We look forward to working with you again in the future.

Parachute Law

Rated 4 out of 5 stars

Mortgage Restriction Experience

We were recommended to use this company by our solicitors to complete an ID check relating to a restriction on our mortgage. The online booking process was straightforward and easy to use.
However, the cost of £250 for a 10-minute appointment felt quite high given the limited work required to complete the check. The confirmation emails also state that if a client is late, a new appointment must be booked at a further cost of £250. Despite this, the solicitor had still not joined our virtual meeting 10 minutes after the scheduled start time.
As we had taken time away from our own work commitments to attend the appointment, I called the office to confirm that we were waiting in the meeting room. Shortly after this call, the solicitor joined the meeting — approximately 15 minutes after the scheduled start time.
The solicitor was friendly and helpful once the meeting began, but given the cost of the appointment, the delay and overall experience did not feel reflective of the level of service we expected.

6 March 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Hannah,

Thank you for taking the time to share your feedback. We’re pleased to hear that you found the booking process straightforward and that the solicitor was friendly and helpful during your appointment.

We’re very sorry for the delay in joining the meeting and appreciate your patience. We always aim to run our appointments on time and never anticipate meetings to run over, but occasionally a preceding consultation may require additional time to ensure a client receives the guidance they need. That said, we understand how valuable your time is, especially when you have taken time away from your own commitments, and we apologise for any inconvenience caused.

Your comments regarding the overall experience and pricing have been noted, and we truly appreciate you bringing this to our attention. Feedback like yours helps us continue improving our service.

Thank you again for sharing your experience with us.

Parachute Law

Rated 5 out of 5 stars

Excellent service

Excellent service. Clear instructions for the interview and rapid response.

6 March 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi,

Thank you for your kind feedback!

We’re glad to hear you found the instructions clear and the process quick and efficient. We really appreciate you taking the time to share your experience.

Parachute Law

Rated 5 out of 5 stars

I would definitely recommend parachute…

I would definitely recommend parachute law solicitors. Service was fast, efficient and made easy for my needs. Shai was rapid with her communication and clear with what needs actioning. Thank you for assisting me with removing anti fraud restriction.

5 March 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Dan,

Thank you for your kind feedback!

We’re delighted to hear that the process was fast, efficient, and straightforward for you. Shai will be especially pleased to know her clear communication and prompt support made a difference. We truly appreciate your recommendation and are glad we could assist with the removal of the anti-fraud restriction.

Parachute Law

Rated 5 out of 5 stars

Thanks Nel and Richard

Nel and Richard from Parachute Law were super helpful throughout the process. Unlike many solicitors nowadays, Parachute Law are punctual with their responses, and you can get hold of them easily over the phone.
Their online portal for instructing them was quick and easy to use.
Richard, the solicitor I dealt with, was very polite, punctual, and caring during our call.

RIchard the solicitor I dealt with was very polite, punctual and caring during our call.

Thank you for the excellent service and quick turnaround.

23 February 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Ahmed,

Thank you so much for your detailed and kind feedback. We’re delighted to hear that Nel and Richard were able to support you so effectively throughout the process.

It’s great to know you found our communication punctual and our online portal easy to use — we work hard to make things as straightforward as possible. Richard will be especially pleased to hear your kind words about his professionalism and care.

Thank you again for choosing Parachute Law – we truly appreciate your trust in us.

Parachute Law

Rated 5 out of 5 stars

Excellent service

Excellent service. Very friendly, efficient and professional.When nobody else could help or wanted to take days or weeks the team at Parachute got everything done within 24 hours.

27 February 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Tom,

Thank you for your wonderful feedback!

We’re so pleased we could step in and get everything sorted quickly for you. It’s great to hear you found the team friendly, efficient, and professional — we truly appreciate your kind words.

We look forward to working with you again.

Parachute Law

Rated 5 out of 5 stars

Trusted, Respectful and Collaborative

I very much appreciate and appreciated Parachutes due diligence when hanfling out recent land / Title verification. They go to great lengths to make sure the security checks are spot on and are on hand to guide you through any difficulties you have through the process and I hasten to add, very patient, as sometimes processed aren't always easy to navigate, however Parachute do understand and offer every support along the way.
Thank you again for your guidance Lucy.

27 February 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Anne,

Thank you so much for your thoughtful feedback. We’re really pleased to hear that our due diligence and security checks gave you confidence throughout the verification process.

We understand these procedures can sometimes feel complex, so it’s wonderful to know you felt supported and guided every step of the way. Lucy will be especially grateful for your kind words.

Thank you again for placing your trust in Parachute Law.

Parachute Law

Rated 4 out of 5 stars

Quick and easy process

Quick and easy process, solicitor Lucy was amazing and very helpful. Always kept upto date with the whole process. only downfall, they don't answer the phone, but will quickly message or ring you back.

24 February 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Jenni,

Thank you for your honest and thoughtful feedback. We’re so pleased to hear that Lucy was able to support you and keep you well informed throughout the process.

We also appreciate your comments regarding phone contact — we do prioritise scheduled appointments and written communication to ensure efficiency, but we always aim to respond or call back as quickly as possible.

Thank you again for your recommendation — it means a lot to us.

Parachute Law

Rated 5 out of 5 stars

Professional, Responsive and Stress-Free Experience

I have now used Parachute Law for the second time to obtain an Anti-Fraud Certificate, and once again their service has been excellent.

The team provided clear guidance and handled everything quickly and efficiently. A special thank you to Shai, who supported me through several steps of the process by email and phone. She helped resolve an issue with my document submission and arranged the certification call as soon as possible.

I would also like to thank Lucy, who made us feel comfortable during the certification call and provided the certificate within a few hours.

I highly recommend Parachute Law for their professionalism, responsiveness, and excellent client support.

12 February 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Marius,

Thank you so much for your detailed and thoughtful review. We’re delighted to hear that your second experience with us was just as positive as the first.

Shai and Lucy will be especially pleased to read your kind words — providing clear guidance, quick solutions, and a reassuring experience is exactly what we strive for.

We truly appreciate your continued trust in Parachute Law and your recommendation.

Parachute Law

Rated 5 out of 5 stars

Great Service

I was very pleased with the service provided — quick responses, informed replies, and professional advice. The speed of communication and personal service was a highlight.

7 January 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Dom,

Thank you for your kind feedback.

We’re delighted to hear that you were pleased with the service and appreciated the speed, professionalism, and personal approach. It was a pleasure assisting you, and we’re always here if you need us again.

Parachute Law

Rated 5 out of 5 stars

We have received exceptional service…

We have received exceptional service from Parachut Law from start to finish. The team has been professional, responsive, and extremely thorough throughout the entire process.

A special mention must go to Nel Lane-Blake, whose outstanding service, attention to detail, and clear communication made everything seamless and reassuring. We are extremely grateful for her support and guidance.

We would highly recommend Parachut Law to anyone looking for reliable, efficient, and high-quality legal services.

23 December 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Mr. Borkhatria,

Thank you for taking the time to share your experience. We’re so pleased to hear that you found our team professional, responsive, and thorough throughout the process.

Your kind words mean a great deal to us, and we’re delighted that Nel’s support and communication helped make everything clear and reassuring. Thank you again for your recommendation — it’s been a pleasure assisting you.

Parachute Law

Rated 5 out of 5 stars

Great service

Great service, fair pricing and an all round good experience - highly recommended (we've used them twice now).

18 December 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Earl,

Thank you for your lovely review!

We’re really pleased to hear you’ve had such positive experiences with us and that our service and pricing met your expectations.

It means a lot that you’ve chosen to use Parachute Law on a few occasions.

We look forward to working with you again.

Parachute Law

Rated 5 out of 5 stars

I needed help with transfer of equity

I needed help with transfer of equity. Very helpful, kind. They made the procedure very simple and answered questions we had. I would work with them. Thank you so much

17 December 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Gitta,

Thank you for your kind feedback.

We’re really pleased to hear that our team was able to make the transfer of equity process simple and clear for you. It’s great to know your questions were answered and that you felt supported throughout. We truly appreciate your trust in Parachute Law.

Parachute Law

Rated 5 out of 5 stars

I can't believe how quick this was

I can't believe how quick this was. I was dreading the hassle of booking an appointment with a solicitor, but completing the ID1 form online took minutes. Nel made the process seamless and the verification happened almost instantly. Highly recommend for anyone looking to save time

17 December 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Richie,

Thank you for your lovely review. We’re so pleased to hear how quick and seamless the process was, and that Nel was able to make everything straightforward for you. We really appreciate the recommendation.

Parachute Law

Rated 5 out of 5 stars

The entire experience was absolutely…

The entire experience was absolutely seamless. Nel turned what could have been a stressful situation into something completely effortless. Her proactive communication and prompt responses made me feel supported every step of the way. I genuinely couldn’t be more pleased with the level of service—she went above and beyond to make the process smooth and reassuring

16 December 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Dan,

Thank you for such kind feedback. We’re delighted to hear that Nel was able to make the process smooth and stress-free for you. Your comments mean a great deal to our team

Parachute Law

Rated 5 out of 5 stars

Excellent service from the Team at…

Excellent service from the Team at Parachute Law Solicitors, we would highly recommend them!

Thank you!

Mark & Michelle Woodford

8 December 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Mark and Michelle,

Thank you for your lovely review! We’re really pleased to hear you had a great experience with our team.

We look forward to working with you again in the future.

Parachute Law

Rated 5 out of 5 stars

Quick and easy process

Nel was brilliant, really clear and quick process

8 December 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi!

Thank you for your kind feedback! We’re delighted to hear that Nel provided clear guidance and made the process quick and easy. We really appreciate your recommendation.

Parachute Law

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