We bought 8 panels and unfortunately there was a fault in the lacquer coating and it was flaking off. I telephoned Panel World on the Thursday, who sounded concerned and wanted to rectify as soon as... See more
Company replied
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Unit 43 Station Street, Darlaston Central Trading Estate, WS10 8XB, Wednesbury, United Kingdom
Replied to 81% of negative reviews
Typically replies within 2 weeks
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Very Good Customer service
Items was delivered on time as scheduled, Really recommend.
Very professional and organised. Definitely recommended to call to get your panel work doing. Done with 100% effort very well experienced
Totally unprofessional company , not trustworthy.
After 3 calls and confirm delivery stuffs didn't come.
No explain, no apologies
Full not recommend
Order 9106

Reply from Panel World
We can’t recommend Panel world enough! Excellent quality panels, at excellent prices, even our fitter was impressed and has vowed to use them going forward.
We were let down last minute by another supplier, thank god I found panel world, I ordered 10 panels for the same price as only one panel from previous supplier, which did make me worry about the quality, however they were great quality , exactly as pictured and easy to fit. Delivered in two days with great customer service. Now wondering where else I can panel lol.
Great service, was helpful all the way to putting the panels in the van, will use again !
My delivery never turned up , they sent me a picture of goods outside and said driver tried to call me and that the delivery was left in safe place as agreed with me . This is a lie . I was in all day and the door and my phone never rang . I also never agreed for these to be left in a safe place as there is no safe place outside my house . £300 of my hard earned money gone and had to buy new panels for my builder to put on the wall to avoid losing the deposit I had paid him too . Rang to ask them what was happening and the rude man I spoke to was no help at all and told me to sort it by email. Still waiting for this to resolved . Edit to that latest comment from the company- i have emailed several times and am still waiting for a reply/resolution

Reply from Panel World
Dodgy Company. Didn’t like the colour. The company return policy means you can’t return if you don’t like the product. You charge 20% admin fee for a returned product and I also have to pay for the return shipping. So now I have a panel not opened and not used occupying my space.

Reply from Panel World
Absolutely fantastic service! Super helpful over the phone and went above and beyond to deliver early at no extra cost. The delivery driver was thoughtful and really helpful, even after a 4-hour journey!
Would definitely recommend to everyone.
Could not thank the staff at panel world.
So helpful. Order arrived early and the products were top quality. Will definitely use again 😊
Panels, price and customer care really good . Dispatch was the major let down hence 3 stars can't fault product exactly as sold but their in house dispatch needs a little hand as was not sent between the 2- 10 days but certainly not the fault of the guys in the office .
A wide range of top quality products and fantastic customer service. Very good value for money and highly recommend
The panels we ordered were great quality very happy ,they were afew days later then expected,but will be ordering from this company again very soon
Best variety of stock top people to deal with
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