PAIR MobileReviews 

628
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Called into this store on Sunday re issue with phone that had overheated. Young lady at counter took such a long time going thru all the possible scenarios re phone and then spoke to a tech guy. He ex... See more

Rated 5 out of 5 stars

My iPhone developed a mind of its own, at first blocking me from every day websites and eventually blocked my internet access. I went into PAIR in blanch not expecting a whole lot but the young guy Sl... See more

Rated 1 out of 5 stars

I brought in a faulty tablet pencil that would erase itself after drawing with it. The tech repair staff refused to return it even though they couldn't get it to work or pair with their devices. They... See more

Rated 5 out of 5 stars

Nihad at PAIR, was veru upfront and honest about what he could and couldn't do with my Huawei p30. He first completed something on it for free and after our holiday, my dual sim was reading properly.... See more

Company details

  1. Mobile Phone Repair Shop
  2. Computer Repair Service
  3. Electrical Repair Shop
  4. Electronics Repair Shop
  5. Phone Repair Service
  6. Screen Repair Service

About PAIR Mobile

Written by the company

PAIR Mobile

Ireland's leading Smartphone Repair Specialist.


PAIR Mobile is Ireland's leading Smartphone Repair & Smartphone Accessories Specialist.

When you choose PAIR Mobile, you choose;

100% Irish

Family Owned

10+ years of Expertise

Since opening our first ever PAIR Mobile Store way back in 2010, we have grown to 6 locations nationwide.

We have 4 locations based in Dublin, 1 in Cork, and 1 in Limerick.

Find your local PAIR Mobile by clicking pairmobile.ie/store-locator

All our Stores are open 7 days week.

Pop in to experience our Excellent Rated Service or check out our website at pairmobile.ie.

Our Parts Promise

We use 100% genuine Manufacturer Parts for your Smartphone, Laptops and Tablets.

When choosing a Repair Shop you can trust, we only use the best for your most precious device.
Read more about our Parts Promise and the parts we use by visiting pairmobile.ie/our-parts-promise


100% Genuine Parts

Samsung Repairs | Parts used - Samsung Parts
Huawei Repairs | Parts used - Huawei Parts
Google Pixel* Repairs | Parts used - Pixel Parts
Xiaomi Redmi* Repairs | Parts used - Xiaomi Parts
Nokia Repairs* | Parts used - Nokia Parts
Sony Xperia* Repairs | Parts used - Sony Parts
HTC Repairs* | Parts used - HTC Parts

*These Repairs are available as a Drop-In Repair only at this time. Please bear with us while we expand our range of Repairs online. To get a quote, contact us here


Apple Repair Parts

At PAIR Mobile, when we repair any Apple product, from your iPhone, iPad, MacBook and even to your iPod; you are guaranteed;
Premium, Grade A Parts
Minimum 90% likeness to the Apple counterpart
Highest Quality Parts available

To learn more about our Apple Repairs and the parts we use, click here pairmobile.ie/pages/apple-parts


PAIR Mobile Warranty

To read more about our FREE Repairs Warranty and to check if your repair qualifies, check out our website at pairmobile.ie/repair-warranty

*Warranty does not cover Water Damage, Physical Damage including accidental, structural, warping damage or any subsequent Third Party work carried out.


PAIR Mobile Repairs

IPHONE REPAIRS

SAMSUNG REPAIRS

HUAWEI REPAIRS

IPAD REPAIRS

MACBOOK REPAIRS


PAIR Mobile Smartphones & Accessories

From April 2022, our 6 locations are now the exclusive supplier of our Smartphone & Smartphone Accessories. You can still browse our product range below but will not be able to purchase online.

To view the full range, drop into your local PAIR Mobile now or call your local PAIR Mobile now

SHOP PHONES

SHOP SCREEN PROTECTORS

SHOP PHONE CASES

SHOP HEADPHONES

SHOP NEW IN


Contact info

4.1

Great

TrustScore 4 out of 5

628 reviews

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1-star

Asks customers to review

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Replied to 25% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(628)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing staff!

I strongly recommend this place. I bought a screen protector with the girl called Esther, she assisted me very well and answered all my questions with prompt assistance.

21 March 2024
Unprompted review
Rated 5 out of 5 stars

Not only they sell electric gadgets and…

Not only they sell electric gadgets and phone services of great quality, but their kindness and empathy is what difference them from other companies. I suggest you all to shop there, the staff will treat you in the best way they can. I bought in PAIR mobile a power bank when I really needed, it turned out pretty good and of high quality.

25 April 2024
Unprompted review
Rated 1 out of 5 stars

Keep away from this place!

They made a dog's breakfast of my phone.
I got treated like dirt when I pointed this out. The changed something, put me to the back of the queue. This happened 3 times. It was dreadful.

6 April 2024
Unprompted review
PAIR Mobile logo

Reply from PAIR Mobile

Hi John,

Hi Eimear,

Can you reach out to customercare@pairmobile.ie and we can look into this.

Regards,
The PAIR Team

Rated 1 out of 5 stars

Shocking service

Shocking service - I bought a second hand iPhone 12. When I brought it home and turned it on within minutes I could tell there was an issue with the touch. I continued to use it that afternoon and then noticed the battery would decrease over 20% in an hour. I brought the phone back the next day with receipt. The woman I spoke to got it checked and could see there was an issue with it and confirmed the touch was not working correctly. There were 3 people working that day. However she said the manger was not there that day and she could not offer an exchange/refund without her permission and to come back the next day. The 3rd day I arrived back at the shop to get the issue resolved. The manger was there, however mentioned she would need her other technician to look at this and it would take two hours. This was finally looked at again after an hour. However she had to ring an area manager to approve. This phone was faulty and these issues would expected to be picked up in testing. Especially if I could see the issues within moments of using the phone. I Finally received a refund. Hovever this was an extremely disappointing service and very time consuming. The phone should not have been sold, and at least one member of staff should have been authorised to complete this refund on the 2nd day rather than refunding to the shop for a 3rd day in a row.

17 March 2024
Unprompted review
Rated 5 out of 5 stars

Phone screen repair

Came here for a phone screen repair. Dealt with Nihad who provided excellent service and was very helpful and friendly. Gave us a 1 year warranty for free and a discount on a screen protector.

1 April 2024
Unprompted review
Rated 5 out of 5 stars

I popped in 15 minutes before the shop…

I popped in 15 minutes before the shop closes as my phone completely froze and I needed to get it fixed before I go on holiday the next day and Nicola was so helpful and sorted it out for me! Such great service and a place I can definitely trust to get the job done well! Highly recommend.

3 March 2024
Unprompted review

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